Weve contracted with HT Treadway for many years. Heather was very caring and helpful when…read morehousecleaner brought bedbugs. Our frontyard tree had termites and Mike corrected the infest right away. Theyre always prompt and accurate in diagnosis

Reasonable priced compared to others and offer payment assistance. They do great work and were a…read morepleasure to deal with. If the need arises again they will be my first call.

I wanted to verify that I had no termite issues. I needed the peace of mind. They were very…read moreefficient and prompt. I'm impressed by the company procedures and highly recommend.

Only have had one appointment with them but so far so good. Only charged $128 to treat my house for…read moremice (he's coming out every quarter). The owner Kaleb is extremely friendly and thorough and makes sure every nook and cranny that a mouse can makes its way through into your house is eliminated. He used foam and copper wiring to patch up holes around my house in addition to placing pet-friendly (which is very important for my dog who tries to eat everything) bait stations in the 'hot spots' in my house. He also used a spray around the perimeter. This is the first time my home has been treated but I feel pretty confident that the issue will be resolved or almost non-existent. His rates are MUCH better than a large company that operates nationwide which offered me a price 3x+ higher than Kaleb's. I am happy with his first visit and look forward to having a mouse-free home thanks to his regular services.

Removed birds from vent and put measures in place to stop them from coming back. Very responsive…read moreand effective.

If you need any sort of wildlife control, you must call Pete's Wildlife! Pete is so wonderful to…read morework with and he is awesome! I could not recommend him more! Birds behind shutters, squirrels, skunks - he can handle it all!

If you had an ant problem in your home, how would you feel if you called an exterminator who came…read moreto your home and offered you a $7,000 solution to include tearing out and replacing all of your attic insulation, and installing gutter guards on your home... all without any kind of photographic proof that the source of the infestation had been discovered and that the expensive solution offered was absolutely necessary to solve the problem? And if you rejected the $7, 000 solution because it was too expensive, and then you were immediately offered a $4,000 solution without the attic work, would you wonder why the attic work was ever suggested in the first place? Remember, this is a problem with ants in the house. Would you expect to pay $7,000, or even $4,000 to get rid of ants? Or would you perhaps expect a more conservative solution like spraying inside the home, spraying the perimeter outside, and setting some ant bait products around to see if those solutions which would cost maybe $300-$400 at most could potentially resolve the problem, before being offered a far more expensive option? This was the experience my elderly sister-in-law and her two elderly roommates had with this company, Rapid Response. I have previously written a more detailed review and received several responses from the business owner, but apparently Yelp has relegated that review to the "This review is not recommended" category, and it had no impact on the overall business rating (which is 5-star based on one review). I believe you can read much of the original review (though not all of it) if you scroll down to see reviews that are "not recommended". If you look up my profile, particularly on Google reviews, you will discover that I am not a "ranter". Every review there is a five-star review, because I believe in calling out businesses that provide outstanding service. Because of the experience my sister-in-law had with his company, I absolutely felt compelled to write this 1-star review for Rapid Response. During this review process, I had two phone calls with Andy T., the business owner. He defended the company's business practices outlined in my original review. I found him to be dishonest in his responses to my concerns. For instance, his written replies included an assertion that he performed only services that were "signed off on" in a contract. At my request, he provided copies of the contracts, none of which were signed by the customer. He also asserted that he had many photos, before and after, showing the source of the ant infestation, particularly the gutter. When requested, no such photos were provided. The two photos he sent show no insects, nor did they show the gutters at all. This is a small sample of the dishonesty I experienced with this company. Writing our original review had nothing to do with wanting or expecting any financial considerations. It was all about alerting people to what we believed were unethical business practices. We never once requested any kind of a financial solution. However, during our final conversation on May 29, 2026, Andy in fact DID offer a partial refund of the amount my sister-in-law paid him. However, the offer included the stipulation that we remove our negative review. We declined to remove the review, and Andy promptly WITHDREW his offer of a refund. My sister-in-law was adamant that I not remove the review, because she believed she had been taken advantage of as an elderly person, and it was more important to her to warn other elderly people to be careful not to make the mistakes she did in choosing a company with questionable (at best) business practices. Fortunately for Andy, Yelp's algorithm unexpectedly bumped my review into a "Not Recommended" category (for reasons that are unclear to me), making it less visible to those reading reviews. As a result, Andy's 5-Star rating (based on one review) remains unimpacted by my review. He got what he wanted without having to pay the refund he offered. I believe it was important and worth my time, (with my sister-in-law's blessing and encouragement) to write this subsequent review, hoping it will remain visible, in order to prevent other elderly people from being taken advantage of by businesses that would up-sell services to a population that is more easily taken advantage of. Elderly people are more prone to fear, they are more trusting of people who are friendly and convincing, and they are often less knowledgeable about how to investigate service providers online, prior to engaging them. We believe that Rapid Response clearly took advantage of my sister-in-law and her elderly roommates. We leave it to the readers of this review to determine if this is the kind of company they wish to do business with. I ABSOLUTELY DO NOT RECOMMEND DOING BUSINESS WITH RAPID RESPONSE​.

From panic to calm -- thanks to Rapid Response…read more The other night I spotted a bat hanging in our stairwell and was absolutely terrified. I called several places, but Rapid Response was the only one willing to come out right away. Lonnie came, safely removed the bat (while I was ducking and screaming as it flew around!), and then inspected our property. He discovered we needed work in the attic to get the bats out, keep them out, and sanitize the area. He provided a very reasonable estimate and said he could start the work right away. I felt a little foolish for being so scared of a tiny bat, but Lonnie was nothing but kind, patient, and courteous. In a moment when I was flustered and afraid, he helped me stay calm -- which was almost as valuable as getting the bat out! I highly recommend Rapid Response.

The guys showed up on time. They were very thorough and detailed with each fixture. They helped me…read moreto understand the controls, and lastly they were quick. Six fixtures were done in about 3 hours. I am very pleased with the work.

These guys are great. They were first to respond to a request for an estimate, they were available…read moresooner than any other company, their estimate was lower, they did a good job, and they charged me the minimum of the estimate.

I worked with ATC to assess using heat treatment for mold in my basement after a laundry system…read moreflooded. I was amazed at how their process kills mold and dries up any moisture, without taking apart the whole space! Great option to avoid tearing up the floor, and moving everything into a storage unit. Heat treatment works on bed bugs too, good to know. Highly recommended for mold remediation near Baltimore. Thanks ATC!

Had a problem with a yellow jacket nest behind the siding near the stove top vent. Some were…read morefinding their way through the vent to inside the home. Called ATC and had an informative discussion on how the nest would grow and how ATC could eliminate the problem. Ian from ATC came out and dusted, getting behind the siding. Ian informed me of a 60 day warranty for that job any other nests on the property. In about a week no more yellow jackets. About 6 weeks later, another nest was discovered behind the siding of the bay window. Called ATC and Matt came out the next day to dust. The warranty was extended for two more weeks. Because of the size and location there was still activity after two weeks. Ian returned, dusted and extended the warranty another two weeks at no extra cost! Technicians are very knowledgeable, professional and easy to work with. Great to have an excellent family owned buisness near our community!

have used this company for 20 plus years I am a business owner…read moreand understand rising costs however our last service went up almost 100% from 2 years ago.our technician is great.I called to discuss bill never received call back had to call again expressed my opinion as was answered I know the pricing is high and understand

I could not recommend MidAtlantic for OSHA Forklift Training for 2014, but it sounds like they are…read morelistening, responsive, and making changes for 2015. In 2014, you couldn't take the $5 booklet home with you, just in case you thought that that might have been included with your $175 tuition. The forklift hands-on training was fairly worthless from my experience in 2014. You take an empty pallet from one side of a parking lot to the other and set it down. I didn't learn much, but the CEO said they are making big changes in 2015 and I really appreciate his responsiveness. I can now highly recommend MidAtlantic as very few companies monitor and respond to reviews in timely fashion. I would rather go to a responsive, caring, and innovative company like MidAtlantic than any other company that has 100 positive reviews and no response from the CEO. The employees that deserve mention are definitely Bob & Ivy. Bob really cared about SAFETY FIRST and his stories really showed that. Ivy the receptionist was also super helpful and communicative. Although MidAtlantic taught that off site training was requisite per OSHA (and I still would send my employees to MidAtlantic for training), but FYI you should train your own employees on site as well to satisfy OSHA standards from what I can tell: You can train & certify your own employees FOR FREE if you follow the OSHA standard: OSHA standard. 1910.178(I)(2)(ii) requires initial training of "formal instruction" (classroom, video, interactive computer learning etc.), "practical training" (hands on demonstration and exercise) and evaluation of the operator's performance in the workplace. Just use this site: http://www.free-training.com/osha/forklift/forkmenu.htm & then certify your people with hands-on training & evaluate & document it. See OSHA's rule from here: https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=FEDERAL_REGISTER&p_id=13456 "The employer may choose the training provider. This could include contracting with an outside professional training company to come into the company and train the powered industrial truck operators or the employer developing and conducting the training program. In either case, the employer can choose the method or methods by which the employees will be trained and when the training is conducted." Also, it is a myth that you need to send your employees to retrain offsite every three years guys. According to OSHA you just need to re-evaluate them every three years by observing them doing PIT work that they normally do and document it. An evaluation is not training. See here: Myth - OSHA says I met do refresher training for powered industrial trucks every 3 years. Interesting. Where? Has your safety consultant been charging you for this service? Maybe you bought an expensive training kit in fear that you need to renew everyone's forklift "license" every 3 years. We help clients get discounts on some of the best training kits on the market and provide this training but I always clarify the OSHA standard. 1910.178(I)(2)(ii) requires initial training of "formal instruction" (classroom, video, interactive computer learning etc.), "practical training" (hands on demonstration and exercise) and evaluation of the operator's performance in the workplace. Refresher training of an employee when the PIT is used in an unsafe manner, an accident/near miss occurs, does not pass the evaluation, assigned a different truck or conditions change in the workplace that could affect safe operation of the truck. But where did the every 3 years idea come from? 1910.178(I)(4)(iii) requires an "evaluation of each powered industrial truck operator's performance" to be "conducted at least once every 3 years." An evaluation is not training. - See more at: http://www.hshi.com/interpreting-osha-forklift-myths/#sthash.HCqJ9FGC.dpuf In fact, offsite training doesn't satisfy OSHA standards since OSHA standards dictate that you must be trained and evaluated on the equipment that you use. So you can still get hit with OSHA fines even if you have offsite training every three years: 4.19.2 The operator training program should include the user's policies for the site where the trainee will operate the truck, the operating conditions for that location, and the specific truck the trainee will operate. OSHA FAQ: https://www.osha.gov/dte/library/pit/pit_q-a.html

I had squirrels in my attick and called Eastern Wildlife. Tyler came out the next day to assess…read morethe situation. he then scheduled a time to install one way doors to get the squirrels out. checked for any internal damage, then returned again to seal up the house once the squirrels were out. He was wonderful to work with!