We have been using Jolly Pond for 10 years and gave always received phenomenal care, including…read moregoing above and beyond when we have had to make difficult decisions regarding our pets life.

Dr. Brown and her team are caring and compassionate veterinarians. We've been clients for 11 years…read moreand have always had great medical care for our dog. They've been quick to diagnose and properly treat a few issues throughout his life and followed up personally to ensure he was getting better. This practice definitely cares about their patients and their families. We will always recommend Jolly Pond Veterinary Hospital!!

Had a great experience here! Just recently moved and the way my dog's surgery timed with the move…read moremeant his stitches needed to get removed here. The staff was so kind and welcoming. Dr. Garmin sat on the floor to play with my doggo to make him comfy with her. I also wanted to mention cause I saw some not great reviews regarding pricing. They told me they would charge me $25 for his senior well visit and the stitch removal was going to be complimentary over the phone. When I went to get charged they were going to charge me for both the visit and the removal but I brought up the phone conversation and they honored it without even checking with the staff who I spoke to. I really appreciated that. I thought that was an amazing price for both services and I appreciated how they handled the miscommunication. Great customer service!

I could not believe this place called me after my dog has been dead for over a year to schedule his…read morevisit - with a vet he never saw to begin with. When I called the woman who answers the phone in the office - the same one I told at the start of the year to remove me from contact, she blamed it on the boarding care side of the business. But it WASN'T, because the voicemail that I received was from the office for a follow up checkup - where he'd never been once in his life. They also emailed the same with the title of "we can't wait to see XXX again". I can't tell you what sort of grief this has caused me and no one apologized to me when I called to ask AGAIN for them not to contact me - not going back there. If they contact me again for my deceased beloved pet, I'm filing a complaint - not kidding about this.

We just moved from out of state a few days ago, and of course, we got to celebrate by having an…read moreemergency situation with our oldest dog. He had this little mass that had grown inbetween his toe beans(rather quickly) and it randomly started bleeding out of no where. Not just a little, but pooling blood. We tried to stop it ourselves. I called Coastal and they said we can bring him in. It had stopped bleeding by the time we got there, and all we got was a cone, some medication and were told to follow up with our vet. Which I told the Dr that we didn't have a vet here... we just moved. 2 days prior. We don't even have anything to sit on in our home still. We couldn't bring him back for a check up. They wouldn't remove it either. So we went back home. At some point on the way home it opened again. When we got back home(mind you, we're already 45min to an hour away) I opened the back door to get him and there was blood everywhere. We ran inside and placed him in the tub and tried to get the bleeding to stop. It would not stop this time. We called them back and they said to come back. We got back there and I guess because he was actively bleeding, or the bloody towel we had wrapped around his paw, they took him overnight for surgery. That was irritating. I wish they would have helped us the first time we were there. The staff was amazing. I loved them. They treated my old man very very well. They were very kind and answered all the questions we had. The only thing that I wish would have happened was being kept in contact. They called me the following morning to tell us that he was going to go into surgery around noon, but someone would call us before he went into surgery, after surgery, and then again to call us to let us know when we could come and get us. That didn't happen. Again, we JUST moved into our home so we didn't get a lot done because we were waiting on them. Which is fine, but I had to call around noon, he hadn't gone into surgery yet. I called around 3/4pm, he was about to go into surgery and they were thinking about pick up time around 8:30-9pm, but they'd call back to confirm. I had to call back around 745 and they confirmed to come and get him between 8:30-9pm.

How blessed we are to have a superb emergency animal care here in the "Burg" that is open on a…read moreSunday. Had to rush our little WHEELER there for a choking incident and was pleasantly surprise how the experience went for us from the moment we arrived to paying the bill and leaving. KAITLYN (assistaint), Dr.Moin, and Lexy (csr) should be so proud of what they do to offer excellent pet care to our community with compassion and love. We thank you and WHEELER von Underfoot thrives on to be the sweetest Weiner dog ever!

I would never bring my animal to middle plantation veterinarian clinic. I brought a lady I take…read morecare I took her cat there and when we went to leave, I realized that the lady I took care of did not give me her credit card and I tried to explain this to the veterinarian clinic Middleton plantation veterinarian clinic and the lady did not care that my older lady was getting a blood transfusion at the hospital. She insisted on calling the lady asked for a form of payment. If you cannot have compassion for the person that is bringing you their animal then you can't have compassion for that Animal. I would never bring anybody there or any animal. The way the lady acted at the front desk, proved to me that they were more concerned about the money than they were the lady I looked after his cat.

Treats my pet and are pleasant. My dog loves to see them. Would recommend for your pets.read more

Dr. Kroenlein and his Team are excellent. My Animal Sanctuary has been a Client of Colonial Vet…read moresince its inception with Dr. Sullivan. When Dr. Sullivan retired, I was excited that Dr. Kroenlein was taking over the reins. Dr. K saw the Clinic through COVID's challenges; Brought the Clinic into the boom of management technology; Services Dog, Cats, Reptiles, Small Animals and Birds. All the while continuing Excellent Medical Care for ALL animals in the Clinics care and listens to the Clients. Colonial Vet is one of only 2 clinics I would trust with my animals!

Terrible vets. When you need them they can't see your pet. Want to send you to the emergency vets…read morein Suffolk or Yorktown. And they want bi annual check ups. Never had a vet that wants to see your pet twice a year. But when you need them they are sorry but we can't. Any vet I ever had if it was an emergency would have me bring them right in. Changing vet's.

We brought our dog in after three days of progressively throwing up more each day. He had gotten…read moreinto the trash and they gave him some medication to help with nausea. Instructions were to bring him back the next morning for X-rays if he wasn't able to keep anything down. He didn't keep it down and when we called at opening the next morning we were told to take him to an emergency clinic because there were no doctors on staff that day. No referrals given, and no attempt to reach out to another VCA facility. No vet will take us because they're not taking new clients so we're taking him to an emergency hospital being that it's a Friday now. We have already made arrangements to transfer his care to a different vet going forward as this is unacceptable.

The veterinarian team at this hospital saved my newly rescued cat's life. After taking my cat to a…read morevet located closer to me, who put her on medication that didn't seem to be making a difference after a whole week, I was able to secure a same day appointment with VCA Merrimac. The entire team here was helpful, kind and compassionate. They walked me through the tests they recommended, the costs, etc. and performed the tests and shared the results efficiently. My cat was showing signs of improvement within 12 hours of being seen at VCA and by a week later, was still improving in leaps and bounds (literally). Dahlia and I are so grateful for this hospital and I now drive 1+ hours past other vet clinics and hospitals so I can receive this care for my cat. Thank you!

Dr Soarkman was very kind and caring in explaining to us the options we had with our elderly cat…read more When we tearfully made the euthanasia decision he took the time to explain the process to us and gave us all the time we needed. The staff was also wonderful. Dr Sparkman made an awful day just a bit better and we are grateful. Don't hesitate to take your animals to Noah's Ark. They will be well cared for!

We love this place, so friendly. They communicate via text as well which makes communication easy.read more

My beloved indoor cat went missing outdoors for 2 days. We found her late in the evening, and…read morecalled the clinic as soon as they opened the next morning at 7:30AM to see if we could get her a check up ASAP. The receptionist picked up and was able to immediately schedule a check up at 9:15AM the same day. Once we arrived, we were promptly seen by Dr. Bates within 5-10 minutes. He and the staff clearly know how to deal with distraught, uneasy animals. He checked out my cat for any issues and sent us home with some medication and peace of mind! We are grateful the clinic could take us on short notice and ensure our cat didn't pick up any major illness/bugs during her outdoor escape. It wasn't a cheap vet visit, but it was absolute worth it. Our cat has also been seen by Dr. Bates for vaccinations and fleas within the past few years - both of those visits were great experiences as well!

Yesterday I went here to pick up my pups medicine, they know Lakin pretty well and said nothing but…read moregood things about her. But yesterday the lady at the front desk asked how she was and I told her that she is good and handful at times but such a great dog to have. She then looked at me and said, "I hope you don't take any offense to this but German shepherds are working dogs and need to be worked. They don't need to be pets." I was in so much shock I couldn't believe that this woman would ever say something to a customer like that. Utterly rude and unprofessional