For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

Seth is incredible! He is a perfectionist and worked to make sure all was perfect! His team was…read morecourteous, neat and professional. Can recommend Seth and Paramount Home Technologies without reservation. They are simply the best!

OVERCHARGES AND UNDER-PERFORMS. Paramount may be okay for hanging a flat screen TV but I made the…read moremistake of hiring them to do a home audio video installation. Despite giving me a written proposal, we experienced several problems, mistakes and additional charges. That's one thing the owner, Seth Diggs, is really good at - additional charges. Among the installations described in his proposal was: "POOL/PATIO - Use existing ceiling mounted outdoors speakers and replace old omni-directional Bose speakers with new directional rock speakers. Install Sonos amps for both sets of speakers. Check and repair speaker wiring as needed." When one of these new rock speakers went dead within the first year of installation, I called Seth in the hope that he'd stand by his work. He did come to check this speaker but only after he made it clear that he charges "$165/hr for service calls" (never mentioning any minimum charge). Once here Seth found the problem to be a cut speaker wire. He said that when his guys removed the old speakers they connected the new speakers to the old wiring which, he explained, was not (but should have been) buried by the original installer. In the same breath Seth, while admitting his guys didn't bury the wire, said that the original installer should never have left the wire above ground because "sooner or later" it will be cut and that "Paramount doesn't do things that way!" Despite the fact that the proposal included the repair of speaker wiring "as needed" and the fact that Paramount connected the new speakers to the existing above ground wiring, Seth tried to blame original wire installer for the problem (i.e. not burying the wire his guys connected the new speakers to). Now he says, for an additional $1,500, he'll be happy to run/connect about 100 feet of buried speaker wire (which one can buy on Amazon for less than $50)! Moreover, and despite the fact that I previously paid Seth more than $17,000, he was here for only about 20 minutes on the "service call" but insisted upon getting paid $165 now stating, for the first time, that's his minimum charge. Seth Diggs is just not my kind of guy.

Spoke to several AV companies and Palm Beach AV was the most knowledgeable, experienced,…read moreprofessional and responsive. Super happy I chose them to fix my audio.

Had a problem with a TV purchased from the big box and received installation that was not correct…read more The TV manufacturer used this firm to fix the TV. Their work was excellent. Additionally they fixed the improper install. While they were at our condo we had them hang an additional flat screen in a bedroom. The work was excellent. Glad to have had them in our condo!

They insisted on getting a Zelle deposit, I said no I would only give a credit card for a 50%…read moredeposit to show up at the house. Thank God I did because I'm disputing it. They never bothered to call, I waited the whole day, no one showed up, the second time they didn't even bother to text me that day and waited until Monday to come up with an excuse why no one showed up, on the third reschedule. I waited until 4 PM for them to tell me they weren't coming and wanted to reschedule. At this point, I honestly believe this company is just generating AI Messages and wants to get your deposit. don't bother using them. You won't get anything.

This company charges way too much for their services. We expected to pay.$500 dollars for the…read moreservice they performed but we ended up with a bill that totaled $725 two hundred dollars more than we expected to pay!!!. I would not suggest using this company at all unless you want to get ripped off for hundreds of dollars.

I can't say enough good things about Petrone. From the first consultation to the final walk through…read morethey were quick to respond, answered all our questions, and made sure we understood how to use everything. The speakers around the pool sound amazing! True professionals who are knowledgeable, solution oriented and focused on customer service. We were really impressed with the crew and would absolutely recommend them.

Petdone Technology Group performed flawlessly to execute on my new home automation system…read more(Crestron). Anthony is a top tier Crestron integrator and implemented a state of the art system. in addition he installed distributed audio, video, and a home theater setup. Very pleased with the work performed, the talented team. Flacco was always polite, caring, and diligent in his work.

Best AV company I've ever had. They go above and beyond further service. Everything has a few…read moreglitches in the beginning but they're always willing to work with you to get out the kinks every house is different. I would highly recommend this company for anybody in the Palm Beach area who is looking for a high quality a professional AV team

Thank you for taking care of my son's car. Home from college I got in my son's car and the rattle…read morein the speaker was horrible. I couldn't let him drive back four hours and listen to that so around Christmas I had to find a place to fix his stereo. audio Advisors fit him in to replace the speakers. The did it on time and as promised for the amount quoted. Sounds great now. The only reason not five stars is I think the amount was a little high but it was exactly as they quoted.

HT-Install came to install a TV receiver and do wire management on an absolute mess,! Emanuel was…read morevery thorough, and did an outstanding job. Would def use them again for any audio/visual needs. Once again I had HT-Install over to our home to help troubleshoot our "Liftmaster" wireless garage door opener. And once again, Emanuel went above and beyond my expectations. He quickly diagnosed the problem and then fixed it! He is smart, polite and professional. I will continue to call HT-Install whenever I need help with technical issues. They always resolve the problem!

Very happy I contacted HT install, I Would recommend these guys to everyone! They are so thorough…read morein their work and are always a pleasure to work with. David and his daughter have done an outstanding job from providing an estimate to completing the work needed. Will be contacting them for any other work I need done.

Raúl and his team did an amazing job installing a mesh network for my home! He first came out and…read moredid a thorough assessment of our needs - outdoor equipment, indoor equipment, daily use, tricky areas, and a few specific preferences - and then provided a full (and very reasonable) proposal for equipment and labor. He even worked with me to find a few things through seasonal sales! When everything arrived, he and his team showed up promptly and were so professional during the installation. He made sure we knew how to work every device, showed us signal strength in every area, and answered every question we had. And when I had more questions a week or two later, he was quick to answer and help me troubleshoot! We are so happy with our WiFi and entertainment systems and can't recommend Raul and his team enough. EngineeRP Tech is the best!!

On 10/26/2025 I had Engineerp Tech install two access point to improve my WiFi signal. They were…read moreprompt, reasonable and their solution solved my problem. They were neat and cleaned up after them selves, I would not hesitate hiring them again if I ever need more technical support!