Service was great. He was on time, left paper to walk on, reasonable cost, has a few discounts, and…read morejob was well done. He even cleaned the carpet mat at the front door! Thanks John

When the owner came to the we exchanged pleasantries. He was not wearing a mask and I let him know…read moreI had been vaccinated. He said he was not, so I asked him to wear a mask while in my home. He refused and said "So now I'm a leper, I don't need this". Very disturbing and unprofessional. I don't expect everyone to get vaccinated (though I hope they do), but when I am asking a service provider into my home, I would think the request to wear a mask would be agreed to!

Awesome job by Northern Tree Service. Highly recommend this company. Left property very clean,…read morepicked sup all debris. J. Pitoniak Wilbraham, Ma

This company did a fabulous job. Northern Tree Service in Palmer, MA was courteous, knowledgable,…read moreon time, professional, and they did a fantastic job. I don't understand the disgruntled review, honestly this team was top notch. They returned my phone calls when I left a message about getting a free price quote. They followed through with everything they said they would. And the clean up...Wow! You couldn't even tell that I had 5 trees removed and disposed of. And we're talking about trees that were well over 100 feet tall. I would definitely recommend Northern Tree Service. This crew was absolutely professional.

I am writing to formally express my extreme dissatisfaction with the recent experience I had with…read moreyour company. Having flipped houses and worked in construction myself, I understand the industry, and I found the transparency, clarity, and honesty of your services to be severely compromised. This company preys on people's nostalgia for history and then overcharges regardless of the work is specialty or not. Looks like most of there projects are for people who don't mind paying 5-10K over typical rates. Specifically, I am concerned about the following issues: - Inconsistent Communication: Brad shrugged off my inquiries and provided excuses that contradicted what the foreman told me on-site. Furthermore, while Brad claimed a rotted area in the 1700s portion of the building was worth saving, your team did not even work on it, focusing instead on basic framing and sill work. - Pricing and Vague Quoting: The quote was both vague and misleading. Charging $34,000 for 36 feet of sill work--while leaving the area without a wall or floor and charging $4,000 for jack stands--is an exorbitant rate. Additionally, I was quoted an extra $15,000 for just 150 square feet of floor and wall framing. - Technical Integrity: Despite being told the work was structurally sound and that certain rotted areas were "temporary," I personally opened the wall to find that the framing attached to your custom L-brackets was completely rotted. The workers on-site appeared unable to answer basic questions regarding the degree of rot. - Unprofessional Conduct: On one occasion while I was not home, CJ entered my house unannounced while my wife was home alone without knocking. This is entirely inappropriate and lacks basic manners. It appears your company prioritizes profit over professional standards and remedial work quality. This has been the worst experience I have had with a contractor to date. I am disappointed that a firm specializing in historic structures would operate with such a lack of transparency. I'll take Mom and Pop operations any day over the crew who all drive $100,000 trucks, have 3 foreman and clearly hire inexperienced demo guys who won't answer basic questions and prop up rotten boards without opening the wall to check the condition of framing. Oh last thing; he never finished, CJ told me some structural 'cleats' were included in the first estimate and later when it wasn't done Brad said it wasn't included. He clearly fleeced me like he does the rich people who are too wealthy to notice. These guys do great work if you don't mind paying 10K over market. To boot daily and when they were done they left debris everywhere, AFTER Brad told me they clean to perfection. A liar with poor customer service skills unless you open your wallet blindly Also they charge for their commute, which is nuts

Professional, fair price, excellent work. I received a clear written estimate and a date the work…read morewas to be done and it was done exactly as quoted. The owner was friendly and answered all of my questions clearly. My 1855 barn is structurally safe again due to their work. Highly recommend.

Must say, not impressed. They recently bought out the company that had provided service to my…read morefamily for years. They seem to bait and switch to get clients to pay for "service calls" when the system probably wasn't functional (while they were monthly billing us, and take advantage of elderly customers to get them to pay expensive hourly rates for customer service. I would not recommend them.

These guys were very polite, super helpful and came reset the locks for my business in about 2…read morehours on a late afternoon. Very reasonable with their pricing too! :) Thanks guys!

Tried to shake me down for more money moldings door thresholds etc. Left mid job Home Depot…read moreshrugged shoulders, oh well, scrambling to find another company during mean time Home Depot paid in full for unfinished job, AVOID this company overpriced lousy work

They wanted to schedule a closet door installation in six weeks and would not even give a time…read more(said they'd text me the day before). Who can plan anything around these guys? Will never use them. Home Depot should conduct better communications concerning their installers - I was told a few days after spending $300+ for a custom door. Now I have to find a reputable installer to do the job.

Terrible experience. Final invoice he sent was more than double the quote he gave for the work…read more Would not use again.

I cannot say enough good things about Pelletier Electricians! We have used Kevin several times for…read morelarge and small electrical projects and he is professional...helpful...always goes the extra mile to accomodate our schedule and needs..and he is very aware of our budget and stays true to great quotes. Find him and use his services! You won't be sorry.