I love this place! Spent the day Friday getting a glaze treatment on my hair, then a mani/pedi! They make you feel so pampered. Great atmosphere and nice people! read more

I do not even want to give this place a one star. Management might be worse than their employees. I am not one for complaints but felt the need to share with the salon that I was unhappy with my nails not lasting. Background story, I got my nails done on Wednesday and they broke off which brought me to go back in on Thursday to get fixed. I call today because on Saturday TWO days later every nail is off and leaving my nails in horrible shape. While I am on the phone with the salon I also added that I didn't receive any "extras" that they provide, service wise which is a massage. They tried to blame it on me that I was on the phone, meanwhile being on the phone with headphones in doesn't warrant it being difficult for a tech to do their job. They also did nothing but say come in and we will charge you less to get it re done. Completely unprofessional and do not recommend going there by any means! read more

Very poor customer service. Today was the last chance I gave them. I had dip in powder done and it all came off after 5 days. I was out of town on a long weekend and when I called for rescheduling they told me I have to pay again because it has passed the 10days policy! Considering it was a long weekend there was no grace or anything. This wasn't the first time with poor service. So I am done and not coming back. read more

I believe your response is inappropriate, especially when several people have experienced unprofessional services. Your response is to save your business. Thea is very inexperienced and I never threw anything. I walked away in anger and disappointment because she did not know what she is doing, Your response is a cover-up. A very bad place for services, read more

Awful customer service and the individuals working behind the desk are rude and make one feel very uncomfortable. I've been coming here for years and sadly their customer service has become so bad. I had requested a reschedule of an appointment I made online after a family emergency and rescheduled on the phone with Tony who said they would gladly reschedule and not charge me. Lo and behold I was charged and when I called Tony again she said the manager would give me a call. Never got the call. I called again the next day. The manager happened to be the one answering and she was incredibly rude and unprofessional and basically made me feel like I was lying. I asked to cancel my upcoming appointment and she said fine. After I hung up I called back again to speak to the owner and they never answered the phone. Just crazy. No professional ethics and I will not be going back. There are many in the city more deserving. read more

I came in for a a no chip pedi and it was honestly the best I am three weeks in to my pedi and I've been rough on my feet this whole summer. Queenie you were so pleasant to talk to and definitely worth the price. I got greeted with a glass of wine and a heat pad for my neck. Will definitely be back for a spa pedi that they recommended I spoil myself with. read more

OMG Spa - Pedi - Massage Near Me - Chicago, Illinois

This place is superb...from the decor and music to the services and the reception staff, it is a great experience. It's not the cheapest (and there's nothing wrong with occasionally getting a less expensive quickie mani or pedi somewhere else) but when you want to splurge a little and enjoy your experience- go to OMG! read more

I must say I am hesitant to write this review, not because it's not well deserved but because over the last 3 years that I've been receiving services at OMG it has nearly tripled in size as well as in customer base. This is making it a bit more difficult to schedule an appointment at peak times. Despite that, the service, the attention to detail, and the ambiance make this one of the most enjoyable settings south of the river to be pampered. read more

We have 24 hours to cancel an appointment. It was around 11-12 hours since I booked for a spa. Plus I did a manicure and pedicure. I had an emergency because my cousin had an accident, I asked them to cancel my appointment, they said they couldn't. My plan was to come the day after. It was my second time there and I am so disappointed and disgusted at the same time. They stole my money and they have the audacity to tell me at what time did I book for the spa! I guess all my information should be on the system. Their unprofessional behavior was pathetic... never do this review thing but I had to read more

Just moved to Chicago and they have been the best!! My dip manicures last 4 weeks and never crack. Would recommend this place to everyone!

I returned to give them another shot, and they did a pretty good job on my pedicure. The chairs were nice quality, materials seemed hygenic, atmosphere was chic and open, and they had a wide color selection. They had wine available (nothing fancy, but free of charge) however I didn't partake. A quick shoulder massage was offered while my polish dried, which was a welcome addition. They are a bit pricey and don't offer any decent specials ($39 mani pedi, but has to be early in the day while most people are at work), and the staff could be a bit friendlier, but it's a prety decent spot for locals - I'm just not sure I'd make it my regular location. read more

I love this nail place!!! Let me tell you is not your typical nail salon. This is a higher end one they pay attention to detail, shape and treatment and even the mini masage at the end, i got my nails done by reena and she was amazing!! I really really like her work and creativity when it comes to design. The nail polish selection is huge! Every shade on every color you can think of! Yes it is pricey but is worth every penny!! Everything nice comes at a price. The next day my friend went to get her nails done and she loved them too!! read more

OMG Spa - Nails done by reena i loooove them - Massage Near Me - Chicago, Illinois

See all

Definitely coming back for facials. The spa is super clean, smells good, the type of place you won't mind spending hours at. As of the staff, Kasia is an excellent aesthetician you feel right away that she's a professional and you're in good hands, no wonder she's in the business for years and years. As of the products used on me, it was a French brand Sothys definitely high line. All in all was very happy with my experience. read more

This place is amazing!! Very cozy environment and amazing staff. Got the best ever facial from Kasia. She's very polite and professional. Will definitely be coming back here again!! read more

This is an amazing Girls (or guys) day place! It's pretty affordable, they do a bomb job, and the workers are incredibly nice. They have great services and me and my sisters/mom have been going there almost since in opened in this location. The interior is very aesthetic and looks calm, a great place to relax! Today I got my eyebrows waxed for the first time and I was very nervous but the lady that did my eyebrows, (Sky or Skye) was absolutely amazing. She was calm, explained it to me, it didn't hurt, and she made both my sister and my eyebrows look natural bit very cleaned up, which was exactly what we were going for! I love this place and I am confident that they will see me walk through their doors again and again. read more

This place was promising at first based on other reviews. My first visit was okay. The place is bright, clean and with a somewhat swanky spa ambience. The pedicurist was friendly and cordial. My pedicure looked great. The only bad experience I had was that my foot got scorched by extremely hot water when my pedicurist forgot to test the water temp first. But it was accidental. I did not hold it against OMG. The second time, which was yesterday, I had a different pedicurist but the quality of the pedicure was just as good as my first. However, this is when things took a turn for the worse. As usual, I waited about 30 minutes for my pedi to dry, then I was ready to get wrapped up with oiled plastic before putting on my thick wool socks. It was a cold day and I walked there. My pedicurist, however, convinced me that I did not need to wrap because 30 minutes were good enough for the polish to completely set. But, as you guessed it, the polish did not set. I ended up with messy polish on every single toe nail. Then I called back to let them know I needed a re-polish. I explained to the person - whom I later found out was the manager, named Chloe - I was just there and my polish was messed up when I got home. She seemed courteous in arranging a time for me to return for a re-polish. This morning, I returned for the re-polish. And I was completely floored. First, the manicurist, a different one, in her broken English, attempted to confirm I only needed to fix my toe nails. I told her yes, I need a re-polish, thinking that was what she meant by 'fix'. She then proceeded to trying exhaustively to seek out the exact color I currently have on my toe nails even though I said a similar color was good enough. After that, she only repainted a few of my messed up toe nails that were the most obvious. Now I know why she was so earnest with picking out the exact color. I told her all of my toe nails, all ten of them, needed to be repainted as they were all ruined. I asked her to look closely. She seemed stressed out. She tried to explain to me that Chloe would charge me if she were to paint them all as it'd be considered a color change - and not a fix. I told her I called yesterday about the mishap and I was here to get a re-polish. I also said I would talk to Chloe right now if she needed me to. In response, the manicurist just went ahead and repainted all my toe nails. When I sat down at the nail drying station to dry my nails, which was right in front of the reception counter where Chloe was, I pulled up Yelp to start drafting this review. I find it appalling that they were going to only repaint (fix) a few toe nails and not repaint them all without a fee. Anyway, more than 30 minutes later, Chloe approached me to ask me if I wanted to wear sandals (but think she meant flip-flops) out. I told her I walked there, and it's about 5 blocks away and it's 35 degrees outside, so no thanks. She told me that every customer took about the same amount of time to dry their nails but none had the messed up nails. I told her that I had waited 30 minutes or more yesterday before I slipped into my socks and shoes. I also told her that my manicurist said I didn't need to get my feet wrapped. This was when she realized why my nails got messed up. She said then this was their fault. But then she went on to say that I didn't tell her about that on the phone. I said I didn't think of going into such detail. I thought letting her know I was just there and that when I got home my nails were ruined was good enough of info. She also said that I should have told my manicurist I needed to have my feet wrapped. I thought that was an interesting point. I did not realize I was responsible for training her employees. I was there to get a professional pedicure. As in, I rely on their skills and judgement to have the perfect nails for which I paid. I thought that's how it worked. I didn't realize they relied on my expertise - that they expected me to tell them how to do their job. Unfortunately (for me), second time around, even after I had waited over 30 minutes of drying time, and even with my feet wrapped in oil-slicked plastic by the warm and courteous manager, Chloe, herself, my nails still ended being ruined. This time, it was just the big toe nails though (see pics), so maybe I can go back for a free fix? Third time's a charm, right? I think I'll cut my losses and pay for a color change elsewhere to save my sanity. So all and all I had spent $48 and an accumulative amount of 4 hours in hopes of a professional pedicure. But l walked away with an unprofessional job and an experience that left a bad taste in my mouth. After an okay first visit then an awful second time experience. I think I feel exactly like Chloe's professional demeanor towards me: lukewarm. Hence, the two stars. read more

OMG Spa - Massage Near Me - Chicago, Illinois

See all

It's really a fantastic experience. The girls here are so patient to listen to your requirement about the pictures on you nails. The results show their skills are so good make my nails like an art. read more

OMG Spa - Massage Near Me - Chicago, Illinois

Anadi: I had my hair and highlights done at OMG yesterday. I believe the hairdresser was Alice M. She was just AMAZING, it is the best highlights I have ever had, ever. Absolutely try to work with her if you go there!!! Very accurate, understanding what I wanted ... perfect job! Definitively going back. The place is very nice, clean, spacious. read more

I got no chip on Thursday it is now Saturday and my nails are already chipping.... I called them to let them know this happened and they said that my nails chipped because I must of hit my nail (which I did not) they also said there is nothing they can do... not happy, wanted to have nice nails for nye and it looks awful read more

OMG Spa - No chip chipped in 2 days - Massage Near Me - Chicago, Illinois

See all

Ambient atmosphere and very attentive staff. Very lovely owner who always take care of their customers. A chance to have a glass of wine while having my pedi done is awesone. read more

I highly recommend OMG spa! Very clean and trendy environment. I will definitely be coming back!

Amazing! Great spa pedicure and no chip. Will be coming back every two weeks! Hundreds of colors especially no chips. read more

OMG Spa - Awesome no chip! - Massage Near Me - Chicago, Illinois

I was extremely impressed with this salon!Clean and inviting atmosphere,very organized,and they have someone managing appointments and the flow of people inside.There is someone at the front who will check you in,tell you an estimate wait time.and then seat you when you're ready.and at the end ,they gave me a little shoulder massage!Definitely will be coming back and highly recommend! read more

This salon has been hit/miss ever since my fav nail tech, Hannah, left right after COVID19 hit. I've tried a few people and haven't had the best experience...was always disappointment. However, I expressed this to the receptionist the last time I called to make an appointment. She assured I would like Lilly...and she wasn't wrong! Lilly did a great job- can't wait to go back! 4 stars overall for the salon because of my previous experiences, but a solid 5 starts for Lilly! read more

this place impressed me. I love it. the work they do always professional and price is very reasonable. They offer beverage. Best service I have ever seen Done so quick. It's perfect time for me to spend an hour waiting my clothes done read more

the sheer audacity of this place amazes me. they have steadily increased their prices while drastically declining in quality. their nail techs are hardly skilled but they charge ludicrous prices for their extremely mediocre services. the nail tech was harshly scraping at my natural nail and drilling into it, which no doubt has damaged it. i do my own nails at home but wanted a spa experience for a change. i totally regret it. they charge an extra $35 (???) for soaking off gel-x which takes the same time as soaking off regular no-chip polish. my nails don't even look professionally done. seems like they just hire anyone here. i ended up paying $100 for a basic no-chip manicure. front desk is totally rude and unhelpful. all they care about here is getting your money, nothing else. save your money and go somewhere else. you'll pay less for much better service. read more

beware! don't go here, and do not see DEEGIL!! i've gone here many times and there have been quite a few times where they've charged me way more than the service price of what i booked. i've been told sometimes they charge for soak off and some times they don't. today i was told that whatever the technician wants to charge you for they do and there's nothing that can be done. so today deegil decided to charge me for a gel soak off which is different than a no chip soak off although it was the exact same procedure (and she was so rough and inpatient ripping my nails off it was so painful!) they forced me to pay $35 for soak off saying i had gel on and finally after 5-10 minutes of asking they credited me the $15 that is included in the no chip price for soak off. ultimately i feel like they charge you whatever they want depending on the salary they want that day. it feels like they are stealing from customers. they say they offer drinks, in the 6 years i've been going there on and off i have never been offered a drink, not even water. they also charge you for a glove treatment. i didn't get that today (though you pay for it in the price of service) and asked for a refund on it but they refused despite admitting that they had run out. the reviews are right, this place went way down hill after they expanded. read more

Horrible customer service! The first few times I went to OMG it was a great relaxing atmosphere and my nails were in tip top shape. However,after my last visit I will never return. My first time receiving a no chip at the OMG establishment I had no issues and it lasted for two and a half weeks before I noticed any chipping. However, the second no chip I received I noticed my nails looked dirty within a few days and chipping within the 8th day! Obviously I called OMG to inform them that my nails were chipping the following day and the associate over the phone was compassionate. She apologized and said they've noticed chipping with certain brands and they will probably discontinue that particular brand/color within the spa. The associate was able to pull my information up in the system to see what technician did my nails and when I received the no chip. Not once did she ever state I would be charged for the nail repair. She told me to come in the following day. I rushed out of work (an hour from OMG). Once I arrived at the spa there was another nail technician who started on me who also said they're having problems with certain no chip colors and brands and they have another customer returning the next day. The nail technician then switched with the nail technician named Lisa who originally did my nails. As Lisa proceeds to remove the polish she then tells me I have to pay! I told her no one ever told me I had to pay for clearly a brand that they are having issues with! I then walked over to the receptionist (with long black hair) and asked why should I have to pay and why that was never communicated over the phone. She stated because they have a no chip seven day policy! Never once did anyone ever mentioned that to me when I've received no chip in the past! She then tries to bargain with me to bring down the cost and I clearly am not going to pay for something that you should have pulled off the shelf! I've never once heard of a no chip lasting for a week! Needless to say,I will NEVER go back and will stop raving to people about this place because clearly they no nothing about customer service! read more

At first glace the spa seems upscale and sure to give u great quality work...right? Well I thought so, and I was wrong. My mother, sister and I had booked an appointment for pedicures so that my feet would be presentable for my upcoming baby shower. However once we arrived they had double booked us on our appointment thus we had to wait a good 30 minutes to be serviced. Once the pedi was finished I noticed that there were spots along my big toe of missing color, so I asked the lady who provided me the service to do a touch up. However upon discovery later it appeared that I still needed more coats of the color applied once I stepped into natural lighting. Not even a week later those same big toes are chipping. GREAT! My mother and I were highly disappointed with quality of work we received on our feet. read more

I forget how much I love this place. I came here once 2 months ago. I received a pedicure from Sophie (btw THE GREATEST/LONGEST leg massage I've ever received at a nail salon) Atmosphere: immaculate. Their white theme helps. They are clean. The instruments they use are new (nail file buffer & cuticle pusher) & it's RARE to see that. And I'm so happy they use new files & buffers Staff: accommodating they provide a lot of staff at almost all times during the day making times available for walk-ins Extras: white and red wine, comfortable seating,relaxing music, long leg and foot massages read more

I really wanted to like this salon, but I can't. For a salon whose prices are a bit on the higher end i was expecting so much. I could say that they do give the spa treatment which is amazing, and they offer you items to drink, give shoulder and hand massages, the whole pampering treatment. I came in to get my nails filled as its been about two months since the last time I got them done so you can expect them to have become fairly grown out. They did it with the gel dipping powder since they don't offer acrylic services. Because of that, the fill-in for the nails were already fairly high in price, at $45. They added an extra $10 to my bill for the removal of my no-chip manicure. I paid $55 and left a $20 simply because I work in service as well so I understand the pressure and the labor, but despite the spa service, the nails I got in the end looked like trash. I was so upset and I do regret coming. Now I have to pay extra money to get them fixed by my go-to salon, whose prices are half the price of this place. I've seen beautiful nail work from the photos in Yelp, my experience though was not the best; so devastated by nails because they've always looked nice natural or fake, and I find myself crying the night I got them because of how bad they came out. And now I have sub-par shaped coffin nails, badly filled in nails and a thick goopy paint job. read more

OMG Spa - Upset by the paint job - Massage Near Me - Chicago, Illinois

I had the worst customer service at the Michigan Avenue location of OMG in Chicago on Valentine's day 2019. I went there with my husband we spent over $300.00, and my husband received two massages I myself non we paid for two spa pkgs for feet and hands. later my husband stated she wanted to know why he was spending money on me like that and who was I he told her she is my wife and told me that in front of the Tech on my nails. He went on to the car before me and when my nails were done I asked for my coat from the owner she knew we were together and the bill was paid. She ignore my request at first and than acknowledge me and said my bill wasn't paid and wouldn't give me my coat, I tried to get my husband in the car but she lock me in the shop attempted to put her hands on me as attempted to get my husband outside in the car and she try to put her hands while continuing talking about how nice my husband is who she does not know. The nail tech who did my nails finally came out the back and was surprised at the treatment I had received tips included. She got my my coat the owner kept apologizing with a smirk in her face and kept talking how she like my husband which was inappropriate behavior as well as communication and it was our first and last time coming to any OMG nail/Soa shops. This was the most horrible experience I ever had at a nail shop and it's a shame to treat any customer so disrespectful !!! That was a very traumatic experience for myself be careful with the owner on 16th and Michigan she has issues and is very disrespectful! read more

Queene asked me if I were pregnant, while I was holding a glass of wine. I work out with my personal trainer 3 days a week and have been dieting. I left the salon crying, what a serious insult to a non pregnant woman. read more

OMG spa is the only place I go in chicago for pedicures, and dip/gel manicures! They do such a fantastic job and have taken so many extra precautions with covid. I feel safe and relaxed every time I'm there. Everyone does a fantastic job but Lynn is who I see every time I go. She is great! read more

No chip polish had "streaks"...after I pointed out the streaks to the manager she replied "oh it's not that bad, we'll fix it next time" after spending 1 1/2 hours and paying for parking time was not on my side. She charged me the full price of $45 and no apologies. I was a regular client.... today they got the last of my money and time. When you're spending your hard earned money good service and a memorable experience should be the norm. The sad part about this is that the manager/owner could careless! Sad and unfortunate! read more

I'm so happy I found this place. I actually followed my nail tech, Toni, from another location, because she is that good! I've always struggled with brittle nails and dry cuticles and Toni makes them look fantastic. While the location isn't super convenient for me, I can always find parking (usually free!! how much does that happen this city - never!) and Toni does such a great job, I'm happy to come down to the South Loop every 2 weeks for my no chip and while I have my favorite colors..there is a great color selection! read more

I've been coming to OMG Spa for about a year now, tried a couple of technicians and finally landed on TONIE! She's precise, consistent, patient and does a fantastic clean and paint job on hands and toes! I only come back and see her now, even her massages are great! I'm a tough critic who's hard to please so this says a lot ! read more

OMG Spa - Massage Near Me - Chicago, Illinois

This salon is amazing. I flew into Chicago today and had already made an appointment at the salon based on the yelp reviews. My flight was delayed and I was running late. When I got to the salon they were very kind and still provided me both services. Everyone was very polite helped me pick out colors and I even got to have a glass of wine and relax. my nails look amazing by the way. read more

OMG Spa is a must if you're looking for quality & that WOW factor! They always go above and beyond -- they offer free wine/beer/water during your service, as well as a complimentary massage with any mani/pedi service. I don't personally use the polish wall but know they offer more than just your usual brands (Opi & Essie of course but also Zoya, Butter London, Smith & Cult, Nailberry, etc). Their recent expansion in space and services just elevated the environment & design to make your overall experience a luxe one for sure -- they have a live flower wall! This is the spot to bring your friends, family & events if you want to make a great & lasting impression. read more

Had such a wonderful experience this morning here. had a great pedicure and the best dip nail manicure! Best place in the South Loop.