Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

I am so thankful for Paul! I was having issues with my new fridge and wasn't sure if it was the…read morefridge or the circuitry (my GFCI outlets kept flipping just from plugging the fridge in). I have an older house so it could've been anything... Paul was able to squeeze me in towards the end of the day due to a cancellation, so I can tell that he takes care of new customers just as well as existing. He was so communicative and honest with what he was doing, I actually learned a lot! After a couple hours he deemed that the wiring and circuit to the fridge was just fine and that the issue is probably the fridge itself (which is unfortunate, but at least he didn't have to tear my wall apart!). I will say that the fees were a little more than other electricians I saw, but given the quality, communication, and overall great experience, it's well worth it! I will be using Dependable Electric again whenever I have electrical issues!

Mike of South Sound Electrical was excellent to work with on installing a charger at our home. I…read morehighly recommend him and his staff for electrical work. We was extremely diligent in getting our permit put through PSE. Installation of the work was fast and cleanly done not showing the cabling on the outside of our ceiling and walls. He and his employee were pleasant to work with.

Mike has helped me with several issues in our "newer home…read more He is always quick to respond to our needs and quickly detects what the problem is. Over the years we've had problems with dimmer switches failing, dishwasher electrical issues and breakers that failed. Mike quickly returned my "help" phone calls and was punctual. He is courteous and an all-around nice guy. Janice M

Got a quote from Bob Larson to replace a outside freeze-free spigot. They wanted $789. Called…read moreHart's and the nice plumber guy charged $458! $331 less! Wow! I like an honest plumber!

After spending over $13,000 on a new grinder pump 3.5 years new it doesn't work and after 4 techs…read moreand a manager they decided to charge me only another $1,400 to replace an cheap float that they sold me and installed! I have tried to reach out to ownership about the issue but they don't seem to care anymore about their customers. Really.....do the right thing and fix your mistakes. Will not ever use again and will always give them a no go when friends and family ask.

Sean was on time, clean, professional, personable and fair. Fixed our electric issue quick,…read morecompletely transparent informing us of everything he had done. Also did work for my brother in the past who recommended us to him.

THEY ARE IN THE 10 Best Electricians for Gig Harbor or near Gig Harbor…read more When going thru their gate keeping process of on line txt qualification you get their response of " Would love to Help You" BUT NEED TO KNOW if you are the owner, home address, when you purchased the property, and IF when the property was built.! Surprised they did not require BLOOD type. Somewhat frustrated by the waste of my time, I called directly and got a connection to a gal that sounded like she was on a 1941 sat phone informing me they did not service the area I was needing service in. Need to be REMOVED FROM YELP as servicing the Gig Harbor area so as not to waste the CONSUMERS/ Customers time.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Shout out to Corbin and Nikki!! Nikki answered my call and…read morewas very considerate and professional. She was able to schedule a tech for me with a day of my call. Corbin came out and quickly diagnosed the issue with my outdoor unit. Corbin was able to repair it and fully explained the what, why, and how. He was so nice! I appreciate G&G for the quick turnaround and professional courtesy.

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

Master Electric is a top notch electrical contractor in Thurston County. I've had nothing but…read moreexcellent experiences with them over the past several years.

Definitely avoid these guys (David Ouellette and Master Electric). I hired them to install a GFCI…read moreoutlet in our crawlspace. First issue we have: they installed the wrong kind of breaker, which was caught when the inspector from L&I looked at it. So they came back and replaced it, and we assumed all was well. We didn't test the outlet (we assumed it worked) or even need it until this year with the heavy rains, when we noticed our crawl space sump pump wasn't working. I went under the house and figured out it's the outlet not working. (L&I inspector didn't bother to test it either when they inspected the breaker.) I called David, and he says it's out of warranty (one year, never stated anywhere, but he's claims that's the industry standard). So we get another electrician to look at it, and it turns out THE CIRCUIT DOESN'T EVEN CONNECT TO THE OUTLET. From new electricians' invoice: "Circuit was tied into wrong 10/2 wire. 10/2 wire from panel did not go to Junction box." New electricians had to place a whole new wire between box and panel, because there wasn't one! David claims the outlet/circuit must have been tested when installed, but it appears that was simply untrue. Oh, and they overcharged us too. They charged for 3 hours of work, even though they were here for 1.5. David agreed to lower the charge to 2 hours, but he argued that it was industry standard to charge for the time it takes to get to the job. I'm sorry, but it doesn't take 1.5 hours to get from Tenino to Olympia, even if it makes any sense to charge for that time. David even complained that he "took a hit" by reducing the charge. I'd say we took a hit by trusting these guys. Oh, and the electricians we hired to fix their mess only charged for the time they were here, not the "industry standard" David described.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Unprofessional Conduct, High-Pressure Sales, and Unauthorized Assessments…read more I contracted Black Hills in Tumwater exclusively to perform a standard annual maintenance check on our relatively new HVAC unit to satisfy a routine condition for the sale of our home. The resulting service was highly unprofessional and demonstrated a severe lack of business ethics. During the appointment, the technician subjected my wife to aggressive, high-pressure sales tactics in an attempt to push an unrequested air vent service in excess of $2,000. Most egregiously, the technician made unauthorized and completely unsolicited claims on our final paperwork. We did not hire Black Hills to assess, inspect, or service our air ducts in any capacity. Despite this, the technician documented on the final invoice, a document that must be presented to the buyers of our home, that the house cannot be sold without cleaning the air ducts. Using a routine maintenance invoice to make unauthorized, legally baseless assertions about a real estate transaction is unacceptable. Their business practices appear strictly focused on predatory upselling and fabricating issues rather than fulfilling the contracted scope of work. I strongly advise against utilizing their services.

Carson was a professional, efficient, and friendly technician. He installed a dedicated 120-volt…read morecircuit for our hot tub in no time! He explained what he was doing in understandable detail. Also...he was a good sport about our silly, barky dog, Moxie!

I know just enough about electricity to get by on small tasks. I also have great difficulty working…read moreon overhead projects. My front porch light mysteriously stopped working. It is on a circuit with three other lights, they were working fine. I contacted Mr. Electric for help. Their technician, Ted, showed up on time. After hearing my story, Ted troubleshot the issue and fixed the problem within 30 minutes. He also, explained how the problem happened and what to check if it should recur. Absolutely great service and at a very fair price!