I've come across Nikhil's office a few times through local coordination and discussions around…read morefamily care needs. My impression has been that they are calm, attentive, and very mindful of how overwhelming home care decisions can be for families. They seem to take a thoughtful approach to each situation and focus on what will realistically help at home rather than offering quick solutions. Communication has always felt clear and easy to follow. Overall, a dependable and considerate team serving the East Bay Diablo and Tri-Valley areas.

I called Right at Home in Pleasanton, CA, today based on some other positive reviews I saw, but…read morewill NOT be calling back. The person answering the phone (male) was awful. He was very negative, could not articulate, could not pronounce my name after correcting him four (4) times, and basically said I was not a good fit for their company. Wow....it must be nice to say that after a 10-minute conversation with no details. Literally was handing him a certified caregiver, who needed to be onboarded with them ( a no-brainer for them), and he said that was not a good fit. What?!!! Are you serious? Having worked in healthcare for over 35 years, specifically with home health agencies, I am not new to this field at all. I know when a company does not have its patients' best interests at heart and is looking for the easy way out, or when it just has poor representation answering its phones, which is a huge red flag to move on and avoid future problems. Which is the case here. In summary, my first impression was unfortunate because the reviews I read were so positive. That just goes to show, you have to call and talk to them yourself and go with your gut before hiring anyone, especially someone to care for your most vulnerable family members. I will not be calling back and taking my business elsewhere. VETERANS BEWARE! This is not a company I would recommend to anyone.

My dad was under hospice care at home for four and a half months, and Right at Home was a big part…read moreof making that experience as comfortable as possible for my parents. My father had a wonderfully kind and conscientious caregiver with him during the weekdays, who helped my father with daily activities of living and allowed my mom to feel okay about going out for errands or other commitments, knowing my dad was safe. In the last month of my father's life, we also had a night time caregiver present. Throughout those difficult months, we always felt that the Right at Home team prioritized my dad's wellbeing and provided caregivers who felt the same. Gulraj has checked in with my mother several times since my father's passing. He is a genuinely compassionate person.

After referring a Jewish family in Palo Alto to these lovely folks I heard how caring they were…read more Katherine visited a few times to check in and offer additional support to her caregivers. They embody our shared values of Kibud Av, honoring our elders.

My housemate had a helper from here for the second half of 2025. The device he provided him was…read moregreat no complaints there. We have been sitting this home for about 20 years and the last few months are the only months that anything has disappeared from this house. I'm not saying that Manolo C. stole anything, I'm just saying NOTHING has disappeared from here before he was around. He'll no longer be around, were changing the locks. They erased my original review, let's see how long this lasts. See if they are only allowing positive reviews to be left.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

We were so very fortunate to find Right At Home to care for our mother at the end of her life. We…read morewere concerned about how these services would work and RAH was a gift from heaven. The caregivers were angels and poured their heart into the work. We could not have wished for anything more from the caregivers. For our mother to pass while in the home she loved and surrounded with so much loving care is all anyone could ask for. The business owners were equally supportive and caring. Such a difficult business to run and I am eternally grateful to the owners for all of the heavy lifting they do. RAH provided outstanding administrative support for insurance needs we had and did everything possible with our hectic scheduling. Their expertise and willingness to help exceeded all expectations. Words do not adequately express our gratitude for Right At Home.

Provided amazing care for my grandparents. Always went above when trying to make sure we have…read moresomeone there 24/7 when we need the care. They amazing caregivers helped my grandpa do physical therapy and took him to his appointment ontime. When having replacement caregivers they always called to let us know. Great communication!

My mom is so blessed to have such a caring and kind caregiver from the Right at Home Burlingame…read moreoffice. Myra, mom's caregiver from Right at Home, is truly the best!! We always know mom is receiving the best care when Myra comes to the house. We also appreciate Dan Bishop's constant attention to our situation and we always feel like a top client. I was very lucky to have found their services!

This in home care and assistance agency is excellent. Dan Bishop,the owner, is knowledgable,…read morecaring, and sympathetic to those needing all types of in home assistance. I am an RN and have used his care agency for my family members for several years. I highly recommend him.

We began working with Right at Home at the beginning of April and had a great care giver for my…read moremother-in-law. The care-giver came a couple times a week to take my mother-in-law on walks and to run errands, make lunch, and engage her in conversation as she can no longer drive by herself, has trouble getting around on her own, and has some speech troubles. As we began a 2-month remodel, we took a break from services. I called a couple weeks ago to restart care, and the past caregiver was no longer with the service. I gave our information to Caitlin again, and waited to hear back. After several days, I called again. They asked me all the same questions, and I had to re-give all our information, as if I had never called initially. We scheduled a caregiver to come out for three hours. When she arrived, the first thing she said (before introducing herself) was "Sorry, I might smell. I just biked here." There was definitely a break in communication, as this person could not take my mother-in-law to run errands on her bicycle, and didn't even have a driver's license to drive one of our cars. I immediately called Right at Home, and told the caregiver she could leave. I have not received a call back since this happened, almost a week ago. Luckily we've found another local service that has been very responsive and listens to our needs.

I reconnected with Gene Lennon, and had the opportunity to be validated by him, who understands how…read moreto be emphatic for the elder.

My Auntie had been staying at Golden Hill for several years and even celebrated her 99th, 100th and…read more101st birthdays with a amazing celebrations at GHH. Their owners and workers have always been outstanding with their many holiday celebrations besides their great daily care. The home is super-clean and the first thing we noticed was how well lit with natural lighting the home had. Plus the beautiful covered patio makes for a happy residence. All the other family members of residents have agreed with us regarding GHH superior care for our loved ones.

Good Place to heal and recovery!!!! Good Place to have physical therapy!!!! Good Place to take care…read moreof family member!!!!

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

My caregiver Carolina Figueroa is the best of all caregivers she brightens my morning every day and…read moreno task is too small or too big for her! Definitely a keeper!!!