Hooked me up with a set of rims and tires, pretty quick with excellent customer service. I have…read morebeen a customer of rent a wheel and now this shop, and I would recommend this shop to anyone.

I bought used tires from this location on June 5th and the workers put the wrong size tires on my…read morecar which caused a wheel bearing issue down the line. I came back to the location today requesting a tire replacement and the worker stated the tires are the same and the 94 V vs 98 W on the tires do not matter. He refused to change and provide quality customer servic.

Dana's Service was amazing. they were fast and responsive and had great customer service and got me…read morea quote within 10 minutes of walking in and by two weeks i now have a sweet truck.

Dana and his crew did an AMAZING JOB! They are priced fairly and provide amazing customer service…read more I would never use anyone else. If you ever need anything please go to them and I promise you won't regret it !

Best shop to get a wheels tires and lift kit, quick service and very professional, i got a full…read morepackage for my ford f250

Unfortunately, my experience with Metroplex Customs left me with very little confidence in either…read moretheir alignment work or their familiarity with the Integra Type S / Civic Type R platform. I brought my Integra Type S in for an alignment after suspension work. The printout showed a significant side-to-side difference in front camber. What immediately stood out afterward was that the BEFORE and AFTER front camber measurements weren't merely close--they were IDENTICAL on both sides. There was literally zero measured change to the front camber. When I questioned this, the technician told me he had attempted to adjust the front camber but couldn't improve it. That became difficult to reconcile with both the alignment report and what I observed on the car afterward. There are witness marks at the upper strut mounting locations that appear to show the original positions of the hardware. Those marks do not appear consistent with meaningful movement having occurred. Combined with the alignment machine reporting exactly the same front camber measurements before and after, I have serious questions about what adjustment was actually attempted. The subsequent explanation concerned me even more. I was told that adjusting camber at the strut mounting points would change the toe. Yes--changing camber can affect toe. That's precisely why camber is addressed first and toe is then checked and corrected afterward while the car is on the alignment rack. Toe changing isn't a reason not to make an available camber adjustment. I was also told, essentially, that the camber asymmetry wasn't particularly important because the toe was within specification. I don't consider simply getting the toe into the green to be a satisfactory alignment on an enthusiast/performance vehicle when a significant side-to-side camber difference remains and some factory adjustment is available. To their credit, Metroplex Customs offered to bring the car back and try again. I appreciate that. However, after discussing it further, I declined because the technician still did not seem convinced that this platform has usable front camber adjustment through movement at the upper strut mounting points. That was ultimately my biggest concern. This wasn't simply a situation where the shop understood the available adjustment, exhausted it, and couldn't achieve the desired numbers. The conversations afterward left me questioning whether the technician was familiar with how front camber can be adjusted on this chassis in the first place. I don't expect a shop to achieve numbers the factory hardware physically cannot provide, and the amount of factory front camber adjustment on this platform is admittedly modest. If they used all available adjustment and couldn't eliminate the asymmetry, I would understand. But when I'm told an adjustment was attempted, the shop's own BEFORE and AFTER report shows absolutely zero change, the witness marks don't appear to show meaningful movement, and the subsequent explanations suggest a misunderstanding about whether the adjustment is possible at all, I think it's reasonable to question what was actually done. I specifically chose a specialty automotive shop and paid a premium price because I expected more than simply getting the toe into specification. I expected the available adjustment to be used to achieve the best and most symmetrical alignment reasonably possible, along with a clear explanation of any limitations. Paying a premium wouldn't have bothered me if I'd received a correspondingly thorough alignment. Based on the identical before-and-after measurements, what I observed at the strut mounts, and the technical explanations I received afterward, I lost confidence in having Metroplex Customs perform the work a second time and would not bring my car back for another alignment.

Terrible place to get your car serviced. Customer service is terrible.. this is the kind of shop…read morethat wants to make a fast buck from people. Don't recommend at all.

**If I could give Rick's Tire & Auto Service negative stars, I would.**…read more I normally don't write reviews, but my experience with this company was so horrendous that I feel a responsibility to warn others. What happened to me should never happen to anyone else. This nightmare began in **May 2024** when I brought my car to Rick's Tire & Auto for an oil leak repair. I paid **$1,600**, expecting a resolution. Instead, they returned my car in worse condition. The timing was off, and my car even completely shut off on me while at a car wash. I immediately called them, returned my car, and was informed by Jeremy that my drive belt had shredded. They charged me for a new belt. After this "repair," my car still wasn't fixed. The timing was still off, and my car broke down again. A different mechanic inspected my vehicle and confirmed that the original oil leak had **never been fixed**. The leaking oil was causing the drive belt to shred repeatedly. I went back to Rick's, demanding a refund. By this time, I was dealing with a new manager, **Dante**, who told me I needed "recorded proof" that the issue wasn't resolved. I took my car to **Grand Prairie Ford**, just down the street. They confirmed the oil leak was still present and provided documentation. When I returned with this proof, Dante said he needed to speak with his regional manager. After some back and forth, they offered to fix my car again and cover Ford's diagnostic fee. Against my better judgment, I agreed. They kept my car for **three weeks**. When I finally got it back, they had fixed the oil leak, but now they claimed I needed a new engine. To make matters worse: - My battery was completely dead, and they couldn't explain why. - My gas tank was on **0 miles to empty**. - The interior of my car was filthy. - A dashboard compartment lid was broken. I decided to take my car home and never return to Rick's Tire & Auto. I didn't even make it **five minutes down the street** before my car of 10 years broke down completely in the middle of an intersection. Dante made me wait over an hour for assistance and refused to pay for a tow truck. He had the audacity to tell me he was "going above and beyond. To top it off, they didn't even reimburse me for the diagnostic fee as promised. " My car, which I'd driven for **11 years without major issues**, had been trashed by this shop. I brought it in working, and now I can't even drive it. Their incompetence and negligence have forced me into additional costs and frustration. All I wanted was a proper repair--or at least my money back. Instead, I'm left with a ruined vehicle, disrespect, and endless headaches. Please, spare yourself this nightmare. **Avoid Rick's Tire & Auto Service at all costs.**

very honest and ethical in their maintenance and tire recommendations. performed maintenance and…read morerepairs very well and efficient. great guy!

First visit was quick and friendly. The service was quality and I could tell they paid close…read moreattention to what my concerns were. They have a nice waiting area that is air conditioned with a tv . Great prices if your on a budget. Why not 5 stars? Location is congested so maneuvering can be annoying if you come during rush hour. Chow.

Pull in at 0845 and Leo got me right it! I had a scraping noise in the driver side brake. They…read morepulled the rotors and showed me how worn they were. He offered me choices for replacements and we decided on the best pick for my needs. I definitely didn't feel over sold or pressured into an up charge. I also watched how they handled/helped other customers. They were courteous and respectful towards everyone. Give them a try for your automotive needs!

They are amazing. Friendly and quality service! Will be back for all my car service needs!read more

After great prior experiences with State Inspections, I brought my SUV in for a tire repair. It was…read morehandled quickly, no fuss and a very fair price.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Super long story short, I visited this tire shop to replace my two rear tires. Shortly after…read moreleaving, my TPMS light came on, indicating that my tire pressure sensor was missing. I returned to the shop, but they claimed nothing was wrong. It's clear the sensor stopped working after the tire replacement. When I asked to speak with the manager, he also seemed annoyed and didn't even bother to leave his desk, insisting it wasn't broken. The shop showed no interest in fixing the issue. I chose this place because it's close to my house, but now I'm out of pocket for the damage they caused. I regret not leaving when I saw the manager's wife and kids in the office. I won't be returning and am currently trying to contact the shop's owner for reimbursement.

Customer service is awesome never have me waiting when I pull up always great smiles very helpful…read moreand always have the tires that I need they stay in stock