Have tried multiple times to contact them by phone and email but no one answers. I placed an order, they charged my credit card but did not ship. I had to report them to my credit card company as fraudulent. If they are legit all they had to do was reply to an email or answer the phone an reassure me that my purchase was coming but I guess they either do not care or do not exist. BEWARE. read more

I ordered 2 items on Sept 3. As of today, Sept 12, I have not heard from them, despite 5 messages to them. My order shows three current statuses: 1) Processed 2) Pending 3) Processing Yesterday, Sept 11, I requested that they cancel my order, and still no contact from them. Do not do business with them. They take your money fast, then nothing read more

I've ordered before, no problem other than it took quite a while but that was for a rifle. This time just a magazine so I'm thinking it won't be as long. Other than the that everything was as advertised. read more

Purchased over 1k from them 3 weeks ago and they have gone radio silent. Never received product and they won't respond.

Great service, price, communication. You can trust them to do you right. Join their mailing list they will keep you informed of sales and stock. read more

The G3C I purchased was pink and when I arrived the chamber was dirty, and the pistol grip was dirty with black and blue stains as if someone had it in their pocket. I have ordered guns before at various places and never have I received a dirty gun. read more

Omaha Outdoors appears to be a 'sham' site. I placed an order and they immediately took my money, Most reputable companies will not take money till item is shipped. This is day eight and my item is still in processing. I've sent email and no response. To attempt to call them is futile. We need some way to determine if a company is legit, maybe a BBB certification. Too many of these 'sham' sites and this appears to be one of them. read more

Inventory. Wait for about a month. Item was never shipped. Was told item was in stock warehouse just never shipped. Then later 2 weeks after order was placed site showed out of stock. To their credit, Did receive timely refund. Same day as cancellation. read more

I ordered 2 Christensen Rifles from Omaha via Gunbroker. After submitting my local FFL and calling to verify in-stock, Omaha processed my cc payment. More than 2 weeks later, after many (20+) unanswered phone calls, I finally got a call back from Omaha that the rifles were in Omaha's sister warehouse and would ship in a few days. Shortly afterwards, I got another call that Omaha was out of stock and would need to cancel my order and refund my money. So after waiting 3 weeks from ordering on gunbroker.com, Omaha had nothing to ship. With disappointment... read more

I ordered a Springfield pistol over a month ago. I have sent multiple emails and called multiple times. The first time I called, I actually spoke to an employee. Now you do not have the option to speak to someone as the message you get from calling sends you back to the website to send an "email" to them. I have sent multiple emails with NO response. read more

I really don't know how to review this store as I NEVER GOT MY ORDER!!! They took my money though. I purchased a pistol to be shipped to my local FFL 8 days ago. It was processed on the 2nd and has not shipped. The worst part is I've tried contacting them twice and got nothing. I know it takes time but I've never had it take this long. The worst part on this is this was supposed to be a birthday gift for my soon to be wife, and now I have nothing. read more

they are great in, taking ur money....but horrible with responsing, having open hours, and shipping out your stuff.......wtf! where is my order? why haven't you shipped it?? its been over 7 days! enjoy negative reviews everywhere......until resolved. read more

Omaha Outdoors - Guns & Ammo Near Me - Rosenberg, Texas

I just wasted 2 months waiting for a pistol that they listed as " in stock" - it was NOT... when I talked to customer service about my order status several times they said they had no idea when it would be delivered.... got my money back and went to guns.com and they shipped the pistol in 3 days... stay away from these guys read more

I Just used their website to order ammo. It was easy to use, great prices. They have lot of inventory and a great selection.

I ordered a gun on Friday morning, the FFL I was using was not on their list. So 9:15 that same day my FFL sent them all of the requested information. I sent an email right after to verify that they had received it. Let me also mention that when I ordered it it was only a 3-4 day lead time. I used their contact page to inquire over the weekend, thinking I would get a response today. I called several times today, left a voicemail. Finally went on FB and used messenger and was upset by the lack of communication resulting in the poor customer service here is how they treated me. Don't order from them Let me provide you with the email regarding the FFL and the original ticket I put in with not response. Yes when I ordered the gun it said 3-4 business days on your website. At no point did I DEMAND one day shipping. I did however expect you to follow through with the 3-4 day since that is what it stated when I ordered. Or at least communicate otherwise. But you didn't do that either. read more

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Super easy to use !! website had everything I was looking for every time... awesome experience can't wait until I need to buy some more..

I recently purchased a Red Dit from Omaha Outdoors. Though today was the first time I visited their website I had no issue navigating through the massive amount of products offered. While reviewing the available products I found that their prices were not only competitive but many were below the prices from my typical go to sites. The new account creation was quick and simple and the checkout process also gives the option to save your payment method or not. Overall my experience on omahaoutdoors.com was pleasant. I will be recommending this site to all my friends. read more

Great company with competitive prices and awesome customer service. Would definitely buy from them again

I just placed an order for an HK SP5K (order #104960) that I saw available from Omaha Outdoors for over the MSRP price but a price that seems reasonable given current conditions in the marketplace. I even requested my local FFL to send his FFL to Omaha Outdoors for the transfer process. 20 mins after I placed my confirmed and paid for order, I receive an cancellation and refund email immediately from them without any legitimate explanation. The usual explanation is that the item is not in stock, which is the usual with this specific HK SP5K due to its high demand and outrageous going price. My only guess is that they sold it someone at the store and won't honor my online purchase or they plan on sending this to GunBroker for more money. Stay far away from businesses like these. This kind of practice does not warrant any consumer support whatsoever. read more

I ordered a PWS Upper Receiver from Omaha Outdoors. There was a clear defect in the upper. The bolt carrier would get stuck when it was attached to any lower receiver. I contacted them and they agreed on an exchange. Then they got it back and said their gun smiths said there was nothing wrong with it so they would have to charge me a ten percent restocking fee. This was not the agreement we had made and there was clearly something wrong here. I will never do business with this company again and I suggest you do the same. read more

The customer service here is awful!!!! I had an item on layaway since end of December. I made 2 payments on it and had two left. March 1st i went to make my third payment and the website said there was an error with my card...then it said payment failed and the button to "pay now" was gone so i called customer service and they said to wait a few hours for the button to be available again. This happened about 5 times until they said i was locked out and would have to try again in 24 hours. This happened for the next 4 or 5 days and finally i had enough. So i asked them what card iade the payments on because i want to cancel the order ...and one payment they said "we can't see that information" and another payment they were able to see!? Well the payments were made on a card i don't have anymore because k closed rhat bank account to switch to a new bank....so i asked them if they could refund.me ont new card they said "no sorry you have to pay for the item or lose your money" even though their website won't lete make the other payments. So i asked for the manager number they said.we can only give you his email.but he's out of office for the week we don't know what say he is back. So I emailed Fernando the manager begging for his help to find some options or solutions for and he said i have to buy the product or lose the money. This is the worst customer service and terrible business. They don't understand things happen ? They can't be flexible at all? They force u to buy their product or lose $1000???????? This is the worst customer service i have ever dealt with. read more

Ordering was incredibly easy. Hope receiving the item is as easy. I'm now asked to make this review at least 85 characters.

I actually have ordered from Omaha on multiple occasions in the past. Why did I have to write in to find out there was a hold? read more

I ordered a HKP30SK V1 Lem 9mm They sent the V3 reg trigger My mistake for not checking it right away Wrapped it up for a Christmas gift When opened found it was not what I ordered and paid for . They refused to take the gun back . Gave me a $185 credit . I would never buy from This dealer again A reputable company would see they sent the wrong gun and would make it right. read more

Omaha Outdoors has those hard to find items for my rock island and Girsan. The shipping is fast and reliable. Customer service is always helpful for any questions I should have. read more

I found a hard to get firearm from Ohmaha Outdoors. Good price, really fast shipping and they had a lot of FFL's in my area already on file. Overall a great experience. Thanks! I will be back. read more

I purchased two magazines for a S&W M&P 40 Shield. One of them can't be loaded with more than five rounds before it jams. It's supposed to hold nine rounds. I now see why they have an absolutely no return policy. Beware of any company that has a no return policy! DO NOT buy anything from Omaha Outdoors! read more

Ordered an Mp5 mag, called them to ask if I could pick it up since they are local to me but was told that they don't have an storefront so I ordered it any way thinking it should be a couple of days, 7 days go by and I decided to check on the order, to my surprise it was still "processing" even when my cc was charged the moment I hit PAY, I had bough another item the same day and had already received it from someone else out of town, so in short avoid this outfit if you want quick deliveries. read more

I put a ceracoated glock 19x 0n a 4 month layaway plan with these turds​, as well as a laser sight Dec. 5th 2023. My intentions were to make small payments for about two months, then pay the rest off and get my items early. I was initially annoyed that although I entered my card information and set up a 4 month payment plan, it did NOT automatically deduct on the 5th of each month or at all and by the time I checked on the status of it and will now have to fork over a larger lump sum of cash.... and its Cash that I though I already payed! So I then look online under my account while attempting to make a payment and go ahead and ​ just pay both items off so I could finally get them. I see a notification that days "backorder okay" "will ship by Feb. 22nd".... now i remember seeing this exact type of notification when I initially set up the layaway items on Dec. 5th, 2023 and it said, "backorder okay" will ship by Dec. 22nd or 23rd of 2023. So in my head im registering that although I have paid money toward a product and I may potentially pay it in full, that I would still have to wait an entire month to get something that I am paying for and technically have reserved at the store?? Like just in case a customer does want to pay early?! They also dont open until noon on monday so I had to wait for what felt like forever after already waiting all weekend just for the icing on The cake which was dealing with whatever sassy boy employee they had on the phone with me that day who, was either completely misunderstanding my issue and repeating the same wrong Mis​information over and over. And continually told me I needed to calm down and stop cutting him off when a) my composure was just being direct and professional while also not allowing him to continually talk over me to explain somthing that makes no sense because he​ doesnt see the issue on his end of the computer sceen. Either way, it ended with me telling the lil sassy boy to quit acting like a bitch, that they can enjoy that lil bullshit $180, non nonrefundable, "Layaway Fee".,. because it is now literally the only money they will ever see from me. Also, im now im going to make it my mission to shit all over this company and the plethora of others who have copletely forgotten read more

I made the mistake of ordering a firearm on layaway like I have done with a few other providers as I was waiting for my Christmas bonus. I noticed it said layaway fee later which I didn't think anything of even know I've never seen one I paid the item off 18 days later and noticed a fee of $129 for a $648. Sadly i made all the rest of the payments at once and this is a busy work time for me so I was not able to call during business hours. I sent 2 emails trying to cancel the order since it is much more than I can buy locally but never got a response now it has shipped and honestly I have no interest in picking up the item at my FFL. read more

They have good prices and a large selection. There is one major problem. They do not have a place for local pickup. Unlike their competition. With over 2 million people in the greater Houston area, jeu are losing a lot of potential customers. Why should I pay $15 for shipping when I live about 5 miles away read more

These people went above and beyond for us! Gun bought by husband but needed my name added for registration. Messaged them, and they just handled it. The gun was sent quickly to our location, and they responded super fast. Really appreciate their quick response, it saves us time and money. Special shout out to Lillie! Thanks! read more

Bought a gun online that specifically stated it was California compliant, completed the transaction and was notified a few days later that it could not ship to me (in California) because it was not CA Compliant. My order was cancelled and I got charged a $60 cancellation fee. So I'm out $60 with no gun. Please take your business elsewhere when purchasing a firearm. This company offered zero solutions to THEIR mistake. Horrible company and even worse customer service. I've bought guns from many different establishments and this place takes the cake as the worst experience. EDIT: Owner responded to me in a very disrespectful and non compassionate manner. He claimed that he had no record of anyone with my name/location purchasing a firearm from their company. I don't use my exact location or legal name on Yelp, as I would to buy a gun. Not even a "sorry for the inconvenience", explanation for the mishap, NOTHING. This is a true testament to the character of this company. Take my word on this, PLEASE take your business elsewhere. read more

Owner as well as employees are, unfortunately, lying. The guns description on their website specifically said "State Compliancy: California". After informing them of this they changed the description, but continued to claim it was my fault. Owner is a joke and the employees are dense. I've never left a yelp review in my 9 or so years of having an account, why would I lie about this one? read more

Called to check availability of a product. Was promptly able to speak to an actual sales associate and confirm stock of the product. Great service! read more

I was shopping online for a magazine for an HK P30 (.40SW). I was not finding any ANYWHERE until i stumbled upon OmahaOutdoors.com. I was a little suspicious when they said they had some in stock. I double checked the BBB website and found no problems there. I ordered two, with understanding that the website was indicating a delay in processing orders. They were wrong on that part. There was no delay. The magazines shipped a couple days earlier than promised. Overall, very satisfied. Product on hand, priced well, (free shipping on this order), and timely shipping. Exactly the type of business I like. read more

Charged me over $42 to return a $100 unopened part. Absolute madness, I will never do business here again and will sharing my experience here with my customers as well as my YouTube channel. read more

This was my first time purchase with Omaha Outdoors and I was very satisfied with my purchase of H&K magazines as far as shipping time and they're fair prices. I will absolutely be doing more business in the future. Thank you Omaha Outdoors read more

In the middle of the second week of December, 2020, I placed an on-line order for 3 items that were shown on their web site to be "in stock". The flag at the top of the web site stated that processing times were currently 7-14 days. Regardless of their "processing time", their time to charge my credit card was not 7-14 days; more like 7-14 minutes. After a week, my order was still showing as "pending", while the flag at the top of the web site now stated that processing time was 2-4 days. Hmmm... After another week, with my order still showing "pending" (and the flag still showing 2-4 days), I used their online "contact us" form to ask for an update on the status of my order. Crickets. 4 days later, with the order still showing "pending", I again used the online "contact us" form to ask for an update. Crickets. It was now well into the 4th week since my order was placed, so I again tried contacting them, only this time I gave them a deadline by which I expected my order to ship, or I would be contacting the credit card company to dispute the charge. Magically, I got a response this time, including a phone number to call them back. They gave me some song and dance about a software problem that prevented the order from begin sent to their distributor. WHAT??? The web site stated the items were in stock! What does a distributor have to do with this? They offered to cancel the order, but I would pay a cancellation fee. No way. I told them this was THEIR problem, not mine, that I don't want to cancel the order; I want the order shipped; I told them (again) that if the order was not shipped with days, I would be disputing the charge. The order finally arrived, more than a month late. I will never do business with these people again. 1. Listing items as in stock when they were not. 2. Charging my credit card for items they do not have, and have no near-term way of delivering. 3. Ignoring repeated contact from the customer. 4. Only responding after a promise to hit their bottom line by disputing the charge. I really have no idea if they did have a software problem, and in the end, that does not matter. This company is either incapable of handling an online business or are fraudulently taking orders and charging the card for items listed in stock which are not in stock (or both). Incompetent or fraudulent. It doesn't really matter. Just don't do business with them. read more

Handled my order really well. I saw that what I ordered went out of stock right after I purchased, called them and they said "don't worry, you got the last one, we have it held". Perfectly handled. read more