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    Omaha Marriott

    3.0 (134 reviews)
    Open Open 24 hours

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    Hallway
    Mark R.

    Stayed here for a week and did not really care for it. Mainly the HVAC system did not heat very well and is a constant on system. Changed rooms from my initial room due to it being 60° in there and the second room was not much better. The hallway decor is very dark and gloomy. One plus was the fitness center was very well equipped.

    Buffet dinner
    Jana J.

    My company has had our work party here for years, and it's always been perfect. Plenty of excellent apps, well stocked bars and good bartenders, a very large venue/many rooms/hallways to socialize in. The food here is great--good options and high quality. It was served fresh and warm despite our buffet setting. The only problem we've had is the parking garage fills up every year, making parking an issue as we have to walk a ways to get to the Marriot. Overall a great place for a large party venue if you need something upscale!

    3 desserts on the house!
    Jingle M.

    Great experience in a first class hotel! Clean room with very comfortable bed and pillows. Slept like a rock after long day of 6 hours travel to attend my granddaughter's White Coat Ceremony to become a Physician's Assistant! We were all starving and were promptly served in the Lounge with full menu offered. Food was delicious and they competed us brownie ice cream desserts (3!) after they heard about the celebration! Maria was an exceptional server, would stay here and eat here again! Next time I'll bring my bathing suit for the indoor/outdoor pool!

    Installed thermostat plate at about 15 degrees off level.

    I rarely totally dis a full service Marriott but this one disappoints on too many levels. Staff was excellent; but they have to spend a lot of time apologizing. The bathroom, though small, has been nicely remodeled; however the vanity sink drains at a rate of 1/16th of the faucet output and hot water is luke warm - same with the shower. The floor coverings are new but the furnishings are not. Check out the chair picture below. In general things are in disrepair, outdated and/or otherwise poorly maintained. The thermostat upon arrival was set at 71 and the room temp was 76. I lowered it to 66 and an hour later the room temp had dropped 1 degree. Went on a search for ice - only available at the front desk - that's no-tell motel stuff right there. I would imagine this property will not be a Marriott much longer, ownership obviously does not want to invest in upkeep. Day2 - I had to come back in and edit this - it was a baad review that I realize now that should have been worse. I added 2 pic's of the breaskfast offerings in the M lounge. They should be ashamed - terrible. Also found out that the elevators are AFU - up lights go down, down lights go up and floor lights may or may not light or be correct if they do. This place is horrible - run away.....

    Hotel from view
    Yannis A.

    This is a very dated property, albeit quite clean and with pleasant staff. The rooms are not huge but comfortable enough. A rare feature in today's hotels, if you don't like A/C'd air, the windows fully open! A rare bonus! The elevator has absolutely no ventilation, it's roomy, but it was immensely hot inside. If you get stuck inside, you are done! It could be a very bad experience if not health-threatening. The hallways also don't have any ventilation, very hot. No coffee/tea amenities inside the rooms or microwave. The super nice receptionist told me that she gave me an "upgraded" room with a..."pool view"! Well, take a look at the attached picture and let me know if you see a pool anywhere... The bathroom is nice, nothing extravagant but has nice features. Normally, this hotel isn't something to brag about but its price is very attractive, close to a major highway, the staff is friendly, might be worth giving it a try.

    Bathroom
    Steve S.

    TL;DR: Great value for business travelers. Hotel offers modern room upgrades, friendly staff, nice fitness center, ample parking, and good dining options. I'm typically a Hilton guy but ended up staying at the Omaha Marriott for a work trip recently. The experience reaffirms that it might be time to reassess my loyalty program. Check-in was a breeze even though the front desk was busy. My room was clean and boasted modern upgrades. The only quibble being the shower head is probably too large for tub since it sprays onto the floor if the curtain isn't completely shut. This probably accounts for the slightly moldy smell of the bathroom even though it was thoroughly clean and essentially spotless. Fitness center was spacious and well equipped as far as standard hotels go. And, breakfast in the morning was great. They've got a really awesome chef who does omelets your way with a ton of choices. The only downside of my stay was that our ride to the airport - which was arranged by the front desk - was snagged by another guest. However, Lori from the front desk stepped in and got us to the airport on time and earned a loyal customer in the process.

    Soft drinks stay well refilled at the lobby bar -- but try the Old Fashioned first.
    Justin T.

    Whenever I travel to Omaha, easily one of the highlights is getting to stay at the Omaha Marriott. The team at this hotel are outstanding and feel like family. From Maddison and Justin at the front desk, to Gina in sales, Peggy in the concierge lounge, and Glenn and Gail at the lobby bar, the team goes out of their way to great a great experience for frequent guests (and probably non-frequent guests too, I just can't relate). Outside of the team, the amenities do not disappoint. Rooms are clean and modern, the concierge lounge offers 24/7 access to beverages and light snacks, and the menu at the lobby bar has great variety and should always be paired with one of Glenn's signature Old Fashioneds. I also really like the surrounding area -- head down a few blocks and you'll be at Big Papio Trail, a great place to get in a run. Look forward to seeing the team again tomorrow!

    Queen beds, super comfy!
    Kim A.

    I stayed here in January 2023 during a business trip. Hotel staff were all super friendly and helpful. They had remodel work going on in another wing, but I didn't hear any noise. My room was recently remodeled. New floors, new bathroom, new and updated furnishings. And it was super clean!! I travel a lot and I'm very picky about clean floors, corners, walls, etc. The hotel manager sent an email the first day to make sure everything was okay. And I got another email after I checked out. The cleaning people were super friendly as well. I will definitely stay here again for my next trip! Bonus is that hotel is located a block from Dodge where highways intersect. Whole Foods is next door. Upscale shopping area (w/ Ann Taylor) and several restaurants across the street - walking distance. Other large mall less than 1/2 mile away. Area seems very safe, nice neighborhoods with large homes nearby.

    I am sad to write a negative review on this hotel, as I've had a number of nice stays here over the past 15 years; however, the hotel is feeling old, my room is hot despite being set at 68, the fitness center is hot and the fitness center bathroom doesn't have liquid soap. Instead there is an old bar of soap that I guess everyone is supposed to share? There is a little water machine but no cups. Worst of all, the concierge lounge is closed. No complimentary coffee, water or food for rewards members. I just stayed at the Marriott in Sioux City IA for the first time, and that place is night and day versus the Omaha Regency Circle Marriott. Beautiful hotel, nice rooms, working concierge lounge, family friendly outdoor pool overlooking the river. I give that location 5 stars, Omaha Recency Marriott 2 at best.

    Change filter
    Brian C.

    Not usually one to complain, AC was "ok" first night. Second night very warm in the room. Called front desk to complain at 11pm because I couldn't sleep. Was told they'd been "having problems" with the AC and best they could do was a fan. After some snooping I found the problem with the AC. 6 months between filter changes. AC better with cover off. It could get air. Sorry Marriot, you should be better than this. Now go ahead and blame labor market.

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    Great place to stay, spent about a week there. Everyone working there was a pleasure to meet.

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    Review Highlights - Omaha Marriott

    This is ABSOLUTELY the spot in Omaha if you're hear for the Brekshire meeting.

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    Tru by Hilton Omaha I-80 at 72nd Street - Guest room

    Tru by Hilton Omaha I-80 at 72nd Street

    (20 reviews)

    We had a great stay, but what really impressed me was the level of honesty and customer service. I…read moreaccidentally left an entire laundry bag of clothes in our room, and before we even made it home the hotel had already emailed us to let us know they found the items. They shipped everything back to us right away. Over the years I've lost plenty of things at other hotels--and even when I call, I'm usually told they can't find them. So I was genuinely grateful and happy that this hotel reached out so quickly and made sure our belongings got back to us. Exceptional service!

    I just had one of the most disappointing customer service experiences with Tru Hotel by Hilton…read more I originally booked a reservation at the Tru Hotel in Omaha but later realized I actually needed the Tru Hotel in North Platte. I called to ask if they could simply switch my reservation to the correct Tru location. The representative said no--that the only option was to cancel my Omaha booking, charge me a one-night cancellation fee, and then rebook me at the North Platte property. I asked to speak with a manager, and was connected with Daniel, the Front Desk Manager. Daniel repeated the same thing: Hilton's policy required me to pay a $150 cancellation fee, even though I was still planning to stay with Tru at a different location. Here's the part that makes no sense: If they had waived the fee and transferred my reservation, they would've kept my business. I would've rebooked at Tru in North Platte, paying around $460 in total. Instead, they chose to enforce the cancellation policy, charge me $150, and lose a loyal customer. They essentially lost out on about $300 and future loyalty over a rigid policy. As soon as I hung up, I booked with another hotel--Avid Hotel in North Platte--which was newer, less expensive, and happy to have my business. To Daniel: following policy at the expense of common sense and customer loyalty is a short-sighted move. You didn't just lose a 3-night stay---you lost a customer. Lesson learned: Hilton may be about policy; I'll stick with hotels that value people.

    Best Western Plus Midwest Inn - Exterior

    Best Western Plus Midwest Inn

    (49 reviews)

    $$

    Millard, West Omaha

    When the first set of doors opened, we were met with a lovely scent, perhaps sandalwood. The lobby…read morewas nicely decorated for the season on entry and we found staff to be friendly. They acknowledged loyalty status & provided a snacks inside of a seasonal goodie bag. The effort definitely showed. On existing the elevator, the scent changed drastically. Stale cigarettes from decades ago would be my guess. If they don't have smoking rooms, they need a major overhaul to get that stench out. If they do have smoking rooms, they need better separation for the non-smoking rooms. The room was cleaned well & the odor was less noticeable inside, while still faintly lingering. We had a standard K room & went almost immediately for the bed, exhausted. Which brings us to the bed... she was worn out. Not getting old, not starting to wear. I'm talking sit on the edge and slide to the middle before being swallowed up by this very beyond it's best buy date mattress. Lastly, the breakfast room is huge & had tons of options. We didn't look at them all. No bananas, tho... only apples. In all fairness, every property we stayed at this trip, regardless of brand, had no bananas. We had boiled eggs, scrambled egg-like substance that was loaded with veggies & the hubs had a waffle. Coffee was drinkable. For under $100 to crash, it was acceptable. I'd prefer they raise the rate & get new mattresses!

    The day manager was so incredibly rude it really ruined my day. I even complained to corporate but…read morego no response. The only saving was the guy who dog sat for me for an hour and why I left 2 stars instead of one. Him and the two friendly employees who are probably now fired because they called out the managers attitude. I know one guy did the breakfast and his ex-wife I think was housekeeping. The pool was closed via sign on the front desk. If it had been mentioned on the website (pool being why I chose here), I would have looked elsewhere. The furniture in the lobby was grimy. There were stains on my sheets. There was some kind of construction going on I think? That's the only explanation for the dirty carpets. No wY would I stay here again

    Residence Inn Omaha Aksarben Village - Great night life

    Residence Inn Omaha Aksarben Village

    (25 reviews)

    $$

    Aksarben Village, Aksarben

    Mobile key was working (other Marriott properties I had issues with them not working ), but there'"…read moreare definitely some delay/lags which the brand needs to work on. Quick response to service requests Pretty clean. Not perfect, but better than most. Location, location, location. It will definitely be my go to place whenever I'm in town. One small complaint, the vanity mirror in the bathroom is too dim. I don't wear makeup, but for anyone applying makeup or needing good lighting for any other reason, you won't get it.

    My experience at Residence Inn Aksarben was completely unacceptable and easily one of the worst…read morehotel experiences I've had. At check-in, I noticed I was not offered a room upgrade despite holding Titanium status. Because I had a meeting, I couldn't address it right away. Later that day, I spoke with Eric at the front desk--and that interaction alone guaranteed I will never return. Eric was rude, dismissive, and clearly uninterested in doing his job. Instead of assisting, he deflected responsibility, stating he had "just logged in" and implying I should have handled it earlier. He then brushed me off by saying he would "let them know" in the morning--completely ignoring the fact that upgrades are based on availability at the time of request. When I tried to clarify whether he understood Titanium benefits, his response was vague and borderline sarcastic. It was obvious he either lacked basic knowledge of Marriott Bonvoy elite benefits or simply didn't care. Either way, that level of service is unacceptable. To make matters worse, I was told at check-in that Titanium members would be charged $50 for a late checkout beyond 3 PM--this directly contradicts the guaranteed 4 PM late checkout benefit. Providing inaccurate information to elite members is not just frustrating--it reflects poor training and mismanagement. I travel frequently across several states and stay in Marriott properties often. I have never been treated this poorly or with this level of disregard. The combination of incompetence, misinformation, and outright disrespect from staff is inexcusable. I will NEVER stay at this property again and will actively discourage others from doing so. There are far better options in the area that actually value their guests and honor loyalty benefits.

    Omaha Marriott - hotels - Updated May 2026

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