My initial appointment at Olympic Braids was set up based on a strong recommendation from the owner, who highly suggested the stylist for my dreadlock maintenance. The stylist never told me she was using glue; I believed she was just maintaining my hair. After the session, she didn't wash it--she told me to come back in a week. My hair was wet, sticky, and clamped, so I went under the dryer. Why would she put me under the dryer after using glue? Then, when I returned, she put me in the sink for 30 minutes washing my hair, even though she knew the glue didn't need water--it needed oil. As a professional, she should have known that. When I returned, both the owner and stylist aggressively pulled my hair out for over two hours. I now have a bald spot in the front of my head and severe hair loss all around, from where they pulled the glue off. I ended up having to go to the emergency room, where I was given two different types of steroids and pain medication. I was in severe pain; I had panic attacks because the pain was so bad. After it was over and I looked in the mirror, I felt completely shattered--I was overwhelmed with anxiety and panic. The stylist was not gentle; she knew better as a professional. The owner was completely insensitive--she didn't want to give me her name, and when I asked for the stylist's name, it took forever for her to write it down on a piece of paper. I'm not even sure if that name was real--no business card, just a scribble. This was beyond irresponsible, cruel, and unprofessional. No one should ever have to go through this. They have no business being open. read more