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    Olvera Music

    4.3 (26 reviews)
    Open 10:30 am - 7:00 pm

    Services - Olvera Music

    Musical instruments and teachers

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    6 months ago

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    2 years ago

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    3 years ago

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    5 years ago

    Went in here requesting for renting an instrument for my son. We walked away purchasing it. Great and patient service. Helpful.

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    3 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    7 years ago

    This place is alright but the guy charging us was getting mad for no reason he needs to lern to chill

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    6 years ago

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    8 years ago

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    Review Highlights - Olvera Music

    Went in here requesting for renting an instrument for my son.

    Mentioned in 3 reviews

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    Guitar Center

    Guitar Center

    3.3
    (106 reviews)

    had a frustrating experience with Guitar Center that came down to a lack of transparency and clear…read morecommunication. I sold my LTD ST-213 guitar to them for $250, assuming that was a fair reflection of its market value based on how it was presented to me at the time. However, shortly after, I saw the same guitar listed for $458. While I understand that businesses need to make a profit, this kind of markup--without any clear explanation upfront--feels misleading. At no point during the transaction did anyone clearly explain how their pricing works, what margin they typically apply, or what my guitar might realistically sell for on the used market. Had I been given that information, I would have made a more informed decision or at least understood the trade-off between convenience and payout. The issue here isn't just the resale price--it's the lack of full disclosure. Customers deserve transparency when they're selling valuable gear, especially when there's such a significant gap between the buy price and resale price. Overall, the experience left me feeling like I wasn't given the full picture. I would strongly recommend that anyone selling gear here do their own research beforehand and ask very specific questions about resale value and pricing structure before agreeing to a deal.

    This company is extremely friendly and attentive only when you are about to spend money. The moment…read morethe sale is complete and you need warranty support or a return, the entire attitude changes. When buying, everything moves fast. They are responsive, helpful, and eager to assist. But when an issue comes up and you try to use the warranty or request a return, you are suddenly treated like an inconvenience. There is no real effort to listen or help resolve the situation. Instead, the response becomes dismissive "call the number" and essentially don't bother us. For a business that sells professional equipment, this is unacceptable. Warranty support is not optional customer service it is part of the product people are paying for. If a company cannot stand behind what they sell, then customers should know that before they buy. What makes this worse is the clear contrast in treatment. When they want your money, they are quick, friendly, and attentive. When you need help after the sale, the professionalism disappears completely. It leaves the impression that the goal is simply to close the sale and move on, not to actually support the customers who invested their money in their equipment. Anyone considering purchasing here should think carefully, especially if you expect real support after the sale. If you never need warranty service, you might not notice the problem. But if something goes wrong, be prepared for a very different experience than the one you received when they were trying to sell to you. This has been one of the most frustrating customer service experiences I've had with a professional equipment supplier. I will not be doing business with this company again, and I would strongly caution others before trusting them with your money.

    Olvera Music - musicalinstrumentsandteachers - Updated June 2026

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