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    Olivia Crelencia - State Farm Insurance Agent

    3.0 (10 reviews)
    Open 9:00 am - 5:30 pm

    Services - Olivia Crelencia - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    1 year ago

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    8 years ago

    State Farm Olivia's office is very good and helpful. Maureen is very good and nice person, I love them so much

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    9 years ago

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    Westphal Insurance Agency - AAA Washington Insurance - The Westphal Insurance Agency. Left to right; Sarah Boyd, Jeff Westphal, Julie Stahler. Missing Laressa Bernhardsen.

    Westphal Insurance Agency - AAA Washington Insurance

    (11 reviews)

    I've recently received the following phone message from my State Farm Insurance carrier, telling me…read moreState Farm was not going to renew my homeowners' policy. (Not my agent, his assistant.) "The reason for the non-renewal is just basic claim activity. I know there's two claims in 2022 neither of them out any amount, but we're looking at frequency here, so they still count as two homeowners' claims, you know within the past year or so. So, the underwriting team has decided to non-renew the homeowner's policy, you have until June 29th." I was a bit confused because this was the only two inquiries since 2017 when we started our policy coverage. I called the Washington Insurance Commission to help me understand what just happened. The representative was very helpful. She explained that when you have a question to see if something is covered, do not go to your Home Insurance first, ask the Insurance commission. Some insurance companies base renewability on activity not just claims and State Farm is one of them. The representative advised I might consider a brokerage to solve the issue I'm in right now. I went to Yelp, read the reviews and I called Westphal Insurance and I was not disappointed. Julie is great. I was so worried about not having coverage and she just started working on it immediately and I am so grateful to have found them. Julie gave me comprehensive solutions and educated us on the coverage options we do have. As scary as it got, we are all so grateful and relieved.

    Jeff and Trish have taken great care of my family's insurance needs, and are always responsive and…read moregoing above and beyond. Highly recommend giving them a call!

    Olivia Crelencia - State Farm Insurance Agent - homeinsurance - Updated May 2026

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