David H. was so helpful and kind. From the moment our family walked in, he treated us like family and his expertise really shows when we were picking out our family's sunglasses. He knew exactly which glasses would work for our facial profile, demonstrating his deep understanding and knowledge of Oliver Peoples' product line. He makes sure that adjustments are fine tuned and is custom fitted for the client. His customer service skills are top notch and is the consummate professional. Keep it up David! read more

I called looking for glasses that were recently discontinued. The man who I spoke to took the time to make sure they did not have them in store. Then he told me I should try the Oliver Peoples Outlet store in Las Vegas. I called there and they had them! The Malibu store could have said no and hung up. Instead, they took the time to look and told me where to go. Amazing customer service even when they weren't making a sale! read more

Amazing service was provided by David! He brought my favorite Oliver People sunglasses back to life quickly and professionally. I was truly impressed by his expertise and professionalism! read more

Can't say enough great things about the staff at this location! My Oliver Peoples sunglasses had lost a screw and I had previously taken it to my local optometrist for a temporary fix. I happened to be in the area and dropped in to see if Oliver Peoples could fix it properly, and they spent the time and care to look into it. They had to keep it for a few days so that they could properly reshape the screw opening back into place as it was slightly damaged by my optometrist. Happy to report it now fits like a charm and is tightly screwed back together properly. They even graciously Fed Ex'ed it back to me carefully packaged and wrapped as I don't live in the local area, all without charging a dime. There's a reason to pay an extra penny for this brand! Thank you!! read more

Went to this store yesterday to get my 10 year old sunglasses adjusted and tightened. Great customer service by Dave, who also replaced the rubber pieces my ear at no charge. Super friendly and professional. I stopped by a year ago and same great service. You pay a lot for Oliver Peoples glasses but the service and quality is amazing! read more

David their optician went above and beyond to help repair my sunglasses. One of the temples busted and he went through every storage space in the shop until he found a replacement. His customer service is unparalleled. read more

David Hart, the optician at Oliver Peoples in Malibu, fixed an issue with my sunglasses that no one else could solve. He is incredibly smart, kind, patient and tenacious. He did not give up until he figured out and solved the issue! read more

I had my Oliver Peoples glasses repaired at Oliver Peoples Malibu location. David Hart who is their licensed optician repaired my glasses in minutes and was sincere, friendly and knowledgeable. I recommend using Malibu location for future purchases of their sunglasses. read more

I just don't know where to start my friend has talked about this place for years. So my friend and I walked in Sunday June 27th around 3ish one of the workers was helping a couple and the other guy/ trans asked if I needed any help I told him I was looking For sunglasses as I was trying the frames he was following me and banging them back in place i then said to him I was sorry and would place them back wait...shouldn't they be sanitized ? As I made my way by the cashier area I could hear him/she saying how fed up he/ she was not placing frames back. It is it his job to sanitize and place the frames back? He/she trans was not welcoming at all. I will never return. read more

David Hart was so knowledgeable and helpful. He helped me pick out just the right pair of glasses. What an amazing asset to this location!

Very impressive, architecturally- designed store. Lucy Y. and I were wandering around the Mart, and I decided I needed a pair of sunglasses. Rudy was very helpful, and helped me to find what was right for me. The store is very well organized, you can see all the products very easily, and there are mirrors all over the place. With Lucy Y's approval, I bought a pair of aviator grey-lens wire frame sunglasses ($350) and oh, don't I just feel cool?? This place is in the Malibu Country Mart and, except on weekends, there is pretty good parking. If you come on a weekend, come early. read more

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idk how this place is a 5 star rating...the gentleman that i dealt with was an absolute tool. he made me wait around for 30 minutes to return something in while some other individual was trying on glasses. i mean you couldn't just return my stuff while this other guy was looinaround, making me wait 30 minutes. the customer service is absolutely garbage. they do not value their customer only ones who are coming in to buy things. actually so funny he didn't even say hello when i walked in. even the gentleman that was shopping was like you can help her and he was like no, never again... read more

The staff here is amazing! My boyfriend and I came in looking for sunglasses and David was extremely helpful and knowledgeable about each pair. After trying on multiple different styles, we finally found the perfect pair! Thank you David! read more

I got a great pair of glasses at Oliver Peoples in Malibu. The staff was very friendly, professional and caring for what I wanted. The glasses and lenses are high quality. I highly recommend you getting your glasses there. read more

Great Optical Shop I went in and gave them my Rx and they made my glasses only to find out my eye doctor gave me the wrong Rx. Oliver Peoples Store manager said they would call my Eye Doctor and get correct Rx and had the lens remade at no charge. It was not there fault but took care of it. My wife has been getting glasses and lens form them for years now and will not go any other place now I know why. Great shop!!!! Great Service!!! Creating happy customers!!!! read more

I highly recommend this location. I have been coming here for over 10 years. I have had to wear prescription glasses for over 40 years. So I have been to a lot of optical shops. This one is by far the best I've ever been too!!! All the other optical shops, regardless of the price range, never seemed to get my prescription lenses right. And I had heard of a report done several years ago, that said a majority of optical shops get the prescriptions wrong most of the time. Which I definitely experienced. I just happened to come in to the Oliver Peoples Malibu Store on a whim. Thinking I might buy a pair of glasses but then would take them elsewhere for prescription lenses. I was so impressed with their customer service that I decided to let them do the lenses also. They were perfect! 20 pairs later and I am still impressed!! My latest incredible experience was with David. He saw me standing outside the shop as it was before their opening time. I was 20 minutes early due to an inaccurate opening time on google maps. But he saw me and opened up early!!!! I was going to order some new lenses for a new pair of glasses since my old ones had just broken. I had only bought lenses for the broken pair (the frames were over 7 years old and not Oliver peoples) 4 months ago and was frustrated that I had thrown $300 out the window. Luckily my new frames were very similar in size to my old ones and much to my delight he was able to fit the old lenses into the new frame!!!!! David is a very skilled, kind and caring optician. He didn't even charge me to do the swap!!! I am so grateful. He saved me $300 and I was able to walk out with my new glasses without waiting a couple of weeks for new lenses to be made!! Thank you David!!!! read more

The staff is always lovely when I come in! I noticed that my sunglasses were bent and called beforehand to see if they could fix them for me. They were extremely polite and told me there wouldn't be a problem and to just come on in! Upon arriving, i was greeted with a warm smile and was helped by Westley. Westley was great and straightened my sunglasses in no time! He made sure they fit correctly and asked if I needed further adjustments. Great experience! read more

Always amazing service and staff. Completely bent the temple on my pair of sunglasses, and thought I'd have to just buy a whole new pair. Brought them in and the staff somehow fully repaired them in 2 minutes. read more

please see my complete review for Costa Mesa location, as I have yet to make a purchase here http://www.yelp.com/biz/oliver-peoples-costa-mesa#hrid:0fE04iRnY23K6uBsC_xN4Q But i did get an email today: Saturday night at Oliver Peoples, shades usually priced between $300 and $500 will be slashed to either $99 or $119. Plus, KCRW's Garth Trinidad will be spinning, so you can get his opinion on those aviators between trips to the open bar. July 11 and 25, 6-9pm Oliver Peoples at Malibu Country Mart read more

I have to say Frank's review is baffling and certainly not anywhere close to any of the experiences I have had. Do not let his review deter you from the great experience you can have at the store. Compared to the other reviews it would seem Frank had some personal issues to resolve with his interaction with Alan. Alan and Oliver Peoples Malibu are amazing and fantastic. They go over and above to care for their clients and non-clients always. Even if you have not bought anything directly from the store they treat YOU like gold and will fix your glasses from putting in a screw to adjustments. Amazing customer service in this day and age. I would give Alan and the store six stars if could. As of this review I have not purchased anything from the store but have been taken care of regardless with A+ service. read more

Used to wear Oliver people's as my go to prescription glasses. My glasses were falling apart, and there was no where open at the time while walking around Malibu Country Mart. I knocked on their window asking if I could use one of their screwdriver tools, and Mr. Alan kindly offered to screw them back tight for me. Key note: They were closed, and they still went out of their way to help out. Shows that they truly care beyond the sale, and they want all customers/persons to know that they are a premier eyeglass brand. Thank you Mr. Alan! read more

Swung by and spoke with Rudy regarding getting some prescription lenses... He was helpful and friendly, but it ended up being a lot more then another sales person had told us when we originally bought frames while in San Diego... Despite us walking out without having made a purchase, he was still really helpful. Cool set up on the inside... along with plenty of furniture that looks like it came straight out of the pages of Dwell... read more

Wow! This is "thee" one and only place to buy sunglasses!!! Aside from the cool architecturally designed store and large selection of quality frames and lenses, the customer service is impeccable!!! One person in particular, LIVIA was/is amazing!!! She helped me on two separate occasions. First, she spend almost an hour with me selected the perfect pair of sunglasses; and when I returned a few weeks later, Livia then spent a considerable amount of time with me making sure the glasses fit perfectly. No matter how many times I asked for various tiny adjustments, Livia was extremely patient, friendly, accommodating and worked tirelessly to make sure I was completely satisfied. What else can you ask for in a sale rep... nothing she's perfect. I've bought a fair share of sunglasses in my time, and no store has ever been more professional and accommodating than this place!!! Not to sound cliche, but you truly do get what you pay for, at least at this place you do, and it's worth every dollar!!! Thanks Livia and Oliver Peoples Malibu! read more

Love this store. Super helpful and Friendly staff. Amazing Oliver people selections of Glasses and Sunglasses. I come all the way from LA to this branch that's how great they are! read more

I recently went to Oliver Peoples in Malibu to bring back a pair of sunglasses that I love (the lenses kept popping out on one side). Allen was SOOO amazing and helpful! The customer service was unreal... he was so helpful and sweet. The glasses were fixed pretty quickly and I highly recommend this location! THANK YOU! Thank you. THANK YOU ALLEN!!!!! -Jamie Mass read more

Allen is an incredibly kind, communicative and knowledge store manager who truly converted me into a life long fan of this brand. He also did me a kindness by laughing at my jokes. Oliver Peoples is so lucky to have him. I stopped by today on a whim after a hike on my way back to the city. He helped me find a pair of rx glasses that I'm in love with within minutes based off of almost no useful information on my part. He also recommended these incredible sunglass clips. At first I was skeptical of the idea, thinking more of Steve Urkel than the incredibly chic design solution Oliver Peoples came up with. I forgot where I wanted to go with this review, but the point is that Allen is an earth angel! read more

The store person, Allen is such a friendly and great guy. I bought two pairs for me and my wife. He picked just the right flames for us. We are really satisfied. read more

jeepers peepers, love this store. buy all my spectacles from here. recently i left 2 pair of OP's in my car and the lenses warped. :( i was so lucky to have bought them at this location. the manager and co-founder RUDY MANHEIM was such a great guy to work with! he located a pair of lenses to fit my 10 YEAR OLD favorite pair of OP's and replaced the newer ones free of charge. what a guy! what a store! easy parking, good food (but i recommend Reel Inn down the pch a bit closer to temescal), and awesome people watchin... get a coffee and people watch! anorexics, manorexics, celebs, paparazzi, botched plastic surgeries galore... it's all here for you. read more

Rudy, my sales person was the man. He was Patient and helpful. I live in LA and I drive to maibu just to visit this store. The only downside is it is a but small and the parking could be a hassle. read more

Great glasses and sunglasses, we know that. But, really...the customer service at every O.P. store is just outstanding.

After a perplexing encounter with a salesman at the West Hollywood store, we took our business to the Malibu location. We were in and out in less than 15mins. Great service. Awesome frames. Couldn't be happier. If you are looking for Oliver Peoples' frames, forget the West Hollywood location. Make the trip to beautiful Malibu. read more

Amazing service!! I was devastated when my frames got bent on a recent trip. Livia came to the rescue and made them better than before. She's outstanding! read more

This is by far my favourite Oliver People's store. The guy who works there knows a lot about sunglasses. that day i was wearing the original rayban from the 80s (my dad gave me as a gift), he immediately spots them and want to try them on. They also have very sleek iconic sunglasses/optic glasses. Oliver Peoples is the name you can trust, worth the price! read more

This place is awesome. We went in yesterday when we were running some errands for our Christmas dinner in the shopping center that it's in. The guy working there was pretty cool - very relaxed and absolutely no pressure sales. We tried on a ton of their awesome glasses and he even opened a bottle of white wine for us to drink while we browsed. He also gave us some cool CDs that he had before we left. I fell in love with some sexy librarian frames but they're over $300 so I have to sleep on it. They also have a ton of nice sunglasses that aren't quite as expensive. The architecture is cool too! read more

Alright so, if you go here make sure it's Allen and Rudy working. They are hands down the most helpful sales associates i have ever met. I tried on 6 different pairs and they were completely honest with me and put up with me being wishy-washy. I first met Allen at Fred Segal on Melrose and drove to Malibu solely for his help. Hands down best service and best glasses I could ever ask for. Most definetly coming back here all the time! read more

Great Product, but.....Fantastic Service!!!!! My wife and I thoroughly enjoyed our experience with Allen and the team. They were patient and helpful for at least an hour while we tried on almost every pair of frames they had. They even let my wife put her iPhone in the fridge when it overheated!! Allen was the resident sunglass guru, and he patiently disseminated everything I would ever need to know about sunglass lenses. Once we found the perfect combination of frames and lenses, Allen noted that the right lens was loose. (Which he didn't have to do because I probably wouldn't have noticed until it fell out.) However, not wanting to spoil our Saturday drive up the PCH, he insisted I take the sunglasses, enjoy them, and not worry about scratching the loose lens if it fell out. He said to send them back in when it was convenient for me and they would replace the lenses. Which they did with no hassle whatsoever!!! Allen even remembered me!!! Thanks Allen!!!! I look forward to choosing my next pair!!! Cam R. - Atlanta, GA read more

The staff is attentive and they have nice selections. They were able to save a pair of my sunglasses that I didnt think I would be able to wear again. read more

So nice and helpful guys who saved my life! I accidentally dropped my frame in the shop and broke the screw of the right leg, and Allen and the handsome young man helped me to fix the frame so I can carry on driving back to Los Angeles, many thanks and wish the best for you! read more

Rudi the best helping you find the best shape for your face....The glasses are a quality that you just don't find anymore. This is the best place in LA to get shades hands down just go there... read more