This place is Very unprofessional when it comes to service done at this place. I came in to have my…read moredaughter's glasses looked at and the service was very poor. I didn't get a phone call nor was I notified that her glasses was ready. The women at the front desk are lazy and very rude. This place needs better staff when someone is spending their money. I highly suggest getting better service elsewhere.

Toyos did my cataracts surgery, everyone was wonderful, quick to schedule surgery and follow up…read moreappointments. I can't say enough great things about their level of care! I shopped other surgery/eye clinics in Memphis area, at one point thought I'd put off procedure, I didn't feel comfort with the other options, they were awful and impersonal.

My husband and I both had cataract surgery done at MECA. We have had nothing but problems…read moreafterwards. Went to a new eye doctor and she fixed everything that was not done correctly at MECA...and we didn't have to wait 4 hours to be seen.

Good luck getting past the person answering the phone. The equipment seems dated. I was sent home 3…read moreseparate occasions after showing up for ultra violet light treatments only to find the equipment was not operational. Not very inspiring for something locking in you eyesight correctly. Other than the switchboard operator/gatekeeper,the nurses and doctors were professional, but as stated, the machines there have seem better days.

I was looking for another eye doctor after not being impressed with my old one. My mother suggested…read morea big chain eye place, but I was not sure about it. I came across Clearview Family Eyecare through research. I read the reviews, and they were impressive. So, I decided to make an appointment there. Once I came in, I was taken in right away. Sonam and Dr. Seth examined my eyes. Dr. Seth told me the options with my eyes. I was so thankful for those. He was also friendly and relaxing. After being examined, I was able to pick my glasses. They were so affordable. Sonam went over the pricing, and I was not pressured to add on stuff. My glasses came in four days later, which was quicker than I expected. I got a text at work before lunch that my glasses were there. And I picked them up during my lunch. It didn't take me that long. I had my glasses adjusted, was given supplies to clean my glasses and a case, and I was on my merry way back to work. I really enjoyed my time at Clearview Family Eyecare! Everyone was so friendly and there is even a dog there! This will not be the last time that I will be at this place. I will recommend Clearview to anyone that is looking for a new optometrist.

I always thought I might eventually sit down and write about my disappointing experience at…read moreClearview--and here we are. To be fair, my first visit was pleasant. The staff seemed friendly, efficient, and professional. Unfortunately, my second visit for a contact lens fitting was a completely different story. After my initial appointment, I waited over a month to be scheduled for the fitting. In fact, I had to reach out myself to find out what the delay was. By the time they got back to me, it was a new calendar year and my insurance deductible had reset--an expensive inconvenience. When I finally received the lenses, it was immediately clear they were not my prescription. I couldn't see at all with them in. I kept the packaging to examine it later, but the associate became visibly upset and demanded I return it without giving me a chance to look. When I asked for a copy of my updated prescription, they simply provided me the same one I had brought in from my previous doctor. No changes, no explanation. So what exactly had I been fitted with? I still don't know. Dr. Salley then informed me that if I wanted to try multifocal lenses that might actually work, I'd need to pay an additional $80. This was after already paying $130 for a "premium" fitting and follow-up. At that point, it felt like I was being strung along with no real plan to improve my vision. I've worn contact lenses for over 40 years--I don't need to pay for a fitting just to be handed the same prescription I walked in with, especially when the trial lenses were clearly not that prescription. Despite having vision insurance, I still paid around $300 out of pocket. Without insurance, it would've been over $400--and that's before the multifocal upgrade. On top of that, they pushed pairs of glasses that cost nearly $1,000. The frames were uninspired and overpriced, and I couldn't justify the cost, especially given the lack of confidence I had in their recommendations. To make matters worse, Dr. Salley's demeanor had completely changed between visits. On the first visit, he was pleasant and friendly, though he refused to even glance at a small bump on my eyelid, instead offering a referral to a surgeon. (Thankfully, the accommodating Dr. Google suggested it was likely a harmless milia, something I would think an optometrist could have just told me.) On the second visit, he acted like we'd never met. He sent in an intern to do the exam, and when he arrived he simply refused to believe anything I said. He contradicted everything we had previously discussed--on the first visit saying multifocal lenses weren't effective and he didn't recommend them, now insisting they were the only option. It was confusing and frustrating. And while this may seem minor, Buster the office dog--cute as he was--clearly needed more frequent bathroom breaks. The smell of old urine warmed by the afternoon sunlight streaming through the waiting room window was unpleasant and unprofessional. In the end, I left Clearview with no usable prescription, no glasses, and a significantly lighter wallet. I had hoped for clarity--literally and figuratively--but instead, I got confusion, inconsistency, and a disappointing lack of care. Could I have pushed it and made myself a nuisance and annoyed them until they did more? Yes. I could have. But I no longer care to guide a business on the provision of quality customer service when there are dozens of other options available. Yelp lists 240 optometrists in Memphis TN. There are practices at Costco and the mall that treat their patients with more care than this boutique practice- and the local college of optometry is graduating new practitioners every year.

Only go here if you want overpriced glasses pushed on you. Saw Andrew Shum (son). He was ok, kinda…read moreabrupt. Real issue came when I thought I had congunctivitous-pink eye. Had broken my knee cap and couldn't walk or drive. Called for recommendation. Front desk basically said can't help if u can't come to office. Not a caring office! Looking for another eye care doctor going forward!

Check your insurance before you go!…read more I went for my yearly exam and I must say this is the most thorough exam I have ever had! All the newest equipment and Dr. Shum educates you as he reviews the images. I feel very confident about my ocular health in the hands of this doctor.

From my first call to ask about pricing, to walk-in to make an appointment, to my appointment…read moretoday, I have never had a better experience with any optometrist's office. The staff is incredibly professional and kind. Everyone I encountered went above & beyond to take the best care of me in their office. The office is impeccably clean & beautifully decorated. It's a really nice place to be. It is well organized & I didn't wait (or want) for anything during the appointment. I could not recommend them more. This is the very best in vision care.

Broke my glasses last night and went in this morning first thing to order a new pair. Tess was so…read morefriendly and suggested that I try a frame that was in stock. The lens fit perfectly! Done deal!!! Have been with Optometry Group for many years and will continue to recommend them for quality service!

Dr. Koester is the best!…read more I struggled with my Rx glasses for over a decade! Every time I had new glasses, the Rx just didn't feel right and I had to go back and get re-examined. After numerous visits and many pairs of glasses, I was lucky to be referred to Dr. Koester by my ophthalmologist. Dr. Koester was very thorough and knowledgeable. She took the time to examine my vision and review my history in detail, and was able to finally isolate the real reason for my struggle. It turned out, I have VERY DRY eyes, and that caused my eyesight to fluctuate frequently. Following her recommendations, my Rx glasses have been working great! Our community is very lucky to have her! I hope she never retires!

Always a very pleasant experience. Staff is professional and accommodating to the needs of the…read morepatient.

Wonderful doctor: could not be more caring, more patient or more skilled. His staff has always…read morebeen uniformly courteous & collegial. Dr. Cullison has been our optometrist for years --to my infinite gratitude. He just cares about what he does & has the highest standards. His attentiveness has made a difference in the quality of my life. Now that i am older & required cataract surgery it was a relief to have such an unusually fine optometrist. It made a difference after cataract surgery because he is so skilled & trustworthy.

Wow, Im still in awe. I have been to several Optometry Offices within the last 16 years, and this…read moreis the best one. The staff was so nice, professional, and experienced, of which made me feel comfortable. I was not referred I just went off the reviews and this office did not disappoint! The level of concern and of course compassion for my vision was exactly what I was looking for. They also have a very wide selection of frames which is a plus. I highly recommend Cullison EyeCare.

Went for an eye check. Ran some very thorough checks. He made a prediction about my need for a…read morefuture operation. He comes highly recommended did but I'll reserve 'final' rating/recommendation for when/if that pans out.

Toyos clinic was great, very personable and put my mind at ease…read more Staff was caring, compassionate and I was out of all appointments within 1 hour. Trust me, they are the best!