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8 years ago

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Metro Pain Centers

Metro Pain Centers

(11 reviews)

I am leaving a review for Dr.Sood and Metro Pain Centers.And the other members of the team!…read moreI have been a patient of his for 3 years or so.For a chronic back pain issues. I can't say enough about everyone in the Clifton Office. First, I would like to say that the ladies at the front desk are so important to mention.They are so consistent with their professionalism and ease when it comes to scheduling and answering any insurance questions.Every single one of them will greet you with a hello and have a nice day! (For Real) Second,It is so efficient when it comes to scheduling and time management.I have never waited in the waiting area for more than 10 minutes.The waiting area is very inviting,not jammed up or dirty or smelly. Very clean,with a eye for every holiday or season. Now Dr.Sood and his team are there to provide you with the best care possible,they do not treat you like a drug addict if you are on a pain Mgmt program,which is very important,I have had doctors treat me like this and it sucks. Dr.Sood has done 3 Injections on me for the pain,The process is Top Notch,the facilities where he does them are amazing.It is a easy process. No hospitals involved! Trust me,you will not find a better facility than Dr.Sood and the Metro Pain Centers facilities. I would give them 10 stars if I could !! These days alot offices miss the big picture,which is care and ease for the patient,working to help the patient to have a better everyday life. They do that the best they can. You Have a name here not a number or what type of insurance do you have and all that other bullshit! Thank You goes to everyone I have dealt with here,I really do appreciate all of you.I felt this was the best thing I could do to give my thanks to each of you..You don't here this as much as you all should. Thank You!

I have been seeing Dr Sood over the years with mixed results. But recently he got annoyed that I…read morewent to a real SURGEON for a second opinion (isn't that MY right!). He then asked to see all of my recent reports (Xray, MRI, procedures) which I produced ASAP along with my chiropractor who has access to the other doctor's portal. Dr Sood promised to follow up with a call a few days later. That day passed, so I left another and a THIRD message for the staff to text him that I was waiting for his call; they gave me yet a second and third tele- appointment to go over the reports, resulting in nothing but radio silence. Today I emailed their "referral dept" to complain but no one seems to know what they are doing vis a vis communications between patients and the Dr. I assume two things; 1- he is pissed that I went over his head 2- and/or doesn't know HOW TO DO the alternate procedure the other doctor recommended. goodbye to a sad ending of giving him years of my business. I have since found a new Dr who is on top of things. Sort of crazy that one has to jump through so many hoops (3 doctors) to get proper care.

Krystyna Szewczyk-Szczech MD

Krystyna Szewczyk-Szczech MD

(4 reviews)

You would think receptionists at a doctors would have some courtesy or compassion for a patient…read morewith something like Parkinson's, but nope... these are the rudest girls you will ever come across, who will do their best to be condescending while using broken English. Usually you can bring up such a complaint to an understanding physician, but not true at this wonderful office. The extremely educated (they'll remind you of that numerous times) and courteous receptionists will gladly give you fake names to confuse the physician and her staff of 3. I mean, she's so busy doctoring and racking up questionable insurance claims that how could she possible even dare notice that any of her 3 angels would be turned down for a job at the local strip club or junk yard. How the hell do you leave a Parkinson's patient that can't even wipe his own behind with help in the lobby for 6 hours with nobody else in the building? How?? How about sending that same patient to dozens of unnecessary examinations that were more a detriment to their health than helping??? Frankly and honestly, if you care about your own health or the health about a loved one, stay far far away from this sewage hole. This isn't anger or salt, it's just pure sadness from how someone you trust with the heath and wellbeing of a family member (who needs it badly by the way) could drop the ball so hard, so many times and then not even lift a finger to try to make things better. Summary: Stay away unless you want to be laughed at and pissed in while dying.

I was a faithful patient of her, putting up with the waiting and all. Unfortunately, I had to give…read moreup on her because the extra examinations and test she sends you that are not even necessary. She specifically send you to the lab across the hallway from her office. The bills are exorbitant, the waiting is extremely long, and last but not least the office staff is extremely rude. Never mind the bills never arrive on time and then you receive a bill for all the payments not cover by the insurances. It can be quite a bit. The billing department is extremely rude and argues with you. I never been in an office that is so impolite and disrespectful to the people that brings money to their office. I'm so glad I cut my strings to that office. Ever since I don't receive extra charges, and more importantly I'm free to go to any lab, any hospital and any imaging Center and any specialty MD I want for my procedures and labs. Be careful out there with all this scammer doctors, they send you to specific places and receive money back for the services done.

Olha Sokhan, DO - naturopathic - Updated May 2026

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