I went to send money to my mom that was on vacation in Peru, sent 500 dollars, paid 9 dollars fee on 09/27/2023 . It's 09/29/23 and my mother did not receive any money. I called the agency and they don't know ,they said I have to wait for the bank advise me to call Monday October 2, 2023. This business promises that our family will receive the money transfer within minutes, only takes cash, but fails to do as they promised, their customer service is horrible it did not provide me with solutions but for me to call next business day so they can contact the bank, my mother is coming back October first and me calling back October 2 is not an option, I have to get another 500 dollars to send my mother, definitely I'm not using this agency again and would not recommend to anyone. Me eStan vacilando mande $500 el miércoles hoy es viernes me dicen que llame el Lunes para que se comuniquen con el banco, toman mi efectivo y no me pueden dar solución acerca de mi envío . Ya puse una denuncia el departamento de consumidores read more