This review has been in my drafts for quite some time and I've been on the fence about posting it,…read morebut here is our experience...the good and the bad and the wtf. My son was referred to Chino Valley Oral Surgery by his orthodontist for impacted wisdom teeth removal. He was able to make an appointment for a consultation followed by the surgery to be done on the same day. One thing that I found odd was that he never got a reminder call or confirmation regarding his appointment, so I had him call the day prior to he sure he was scheduled. On the day of the appointment (consult and surgery) Dr. Lee was thorough and informative during the consultation, and gave us the opportunity to ask questions we might have. We then met with the office manager Leticia, was very understanding, knowledgeable and helpful in sorting out our insurance and billing. Then my son went into surgery, which was very fast. Post procedure, Dr. Lee met with us and said it went smoothly. My main issue is with the back office staff/dental assistants...they obviously did not communicate with each other and both were rushing to get us out. My son was still very sedated from the surgery and could barely keep his eyes open. One staff gave me VERBAL post op instructions and a small baggie with 4 pieces of gauze, saying it would be enough (which it wasn't, as my son had quite a bit of bleeding afterwards) and that she would change the gauze in his mouth before we go (didn't happen because another staff member walked us out to the car). In my past personal experience with wisdom teeth extractions, and knowing that food particles can get stuck in the gum pocket, I asked about flushing the extraction sites with a syringe and was simply told NO. Then a second staff member approached us and said "see you next week" assuming we already had an appointment, but in fact did not. She rolled her eyes & quickly returned with an appointment card, did not give me an opportunity or ask what day or time would work for us. She then proceeded to direct & walk us to the exit & to our car, and it happened so fast that I didn't even get a chance to ask about the gauze change. For quite some time, we were worried about dry socket, as my son complained of pain, still had some bleeding, and had difficulty eating solid food for several days after the procedure. However, at the follow up appointment, one week later, we were told everything was healing and there was no infection; and my son was given a syringe for flushing the extraction sites.

By far the best Oral Surgeon, I am never going anywhere else.The staff is so friendly, the Dr. is…read moreso nice and extremely friendly and knowledgeable. He explains everything.

I don't have much experience going to the Dentist but Dr. Afifi and his staff has been so patient,…read moreprofessional and friendly. They have made this so much easier for me to come in regularly and enjoy my visits! I would recommend Chino Valley Smile Center to friends and family.

Update. My dad came and got his tooth "fixed" a year ago. Got charged a bunch and said it was…read morenecessary. The tooth is in shambles now even though he has been on top of his hygiene (brushing/flossing). Do not come here to get any work done. You will be over charged, get shoddy work and be lied to. Don't waste your time!!!!

I had a great experience here (I typically hate going to dentists) The staff was incredibly…read morefriendly and welcoming from the moment I walked in. The office is super clean, modern,and high tech which made the whole visit comfortable and professional. I had 3 teeth extracted , and both the doctor and assistants were excellent. They were attentive, explained everything clearly and made sure I was comfortable throughout the entire process. Overall a 5 star experience!!!!

I tried to call to book an appointment for wisdom teeth removal. They directed me to a text line…read moreinstead of letting me book over the phone, and I corresponded with an AI agent. Annoying, but I would've looked past it if the booking process actually went smoothly. Pay a receptionist to do their job instead of an algorithm that doesn't even have an accurate calendar.

Our family has been patients at this dental office for approximately eight years. During that time,…read morewe have received a wide range of services, including crowns, wisdom tooth extractions, Invisalign, and even a dental implant. With every visit, we feel confident knowing we are in capable and dependable hands. We are always warmly welcomed by name, and the entire team consistently demonstrates professionalism, knowledge, and genuine care. Janice has been especially helpful in guiding us through our insurance coverage and clearly outlining our financial responsibilities, allowing us to plan accordingly. She is an absolute pleasure to work with. I recently referred a friend to Dr. Barsoum for an extraction, and she was thoroughly impressed by the experience and the exceptional care she received. At my most recent visit, Mare assisted Dr. Barsoum. It is always a privilege to have her involved in my care--she is patient, attentive, and gentle. She took great care to ensure my desired results were achieved, and I am truly thrilled with the outcome. My smile has never looked better. This entire team and practice is a true gem.

Amazing service and staff! Now with their expansion completed as of October, they have even more…read moreavailability! Today I went in for a cleaning with a newer hygienist Peyton who was ok. Dr. Andy was lovely as always ans offered to do quick filling for this sharp part of my tooth that my tongue was getting distracted by. I was surprised they didnt measure my gum depths but maybe they only do that every time you get x-rays? Thanks for an efficient visit!

This is a beautiful office with friendly staff!!! They always greeting you with smiles with decent…read moreconcerns! Always see us on time with professional service! Each visit is full of satisfaction as expected! Great dentist Dr Mei Lu! Very much appreciate you and your team!!

I've been a patient of Dr. Lu for over 5 years and usually see her at the Loma Linda location…read morehowever I do not live locally anymore so wanted to get in while in town so I took the chino appointment... she has good memory - she remembered my dental history even though it's been a while since my last visit. She is always patient and genuine with my needs and care and everyone else within the office has always been friendly no matter which location you go to. Thank you Dr. Lu !

We love bringing the family here for dr Luciano. Her staff is. Dry friendly would recommend using…read morethis office

This was my first time trying this place out, first thing off the bat they are very welcoming and…read moreare on top of answering questions. Doctor T was very sweet did a good job on my teeth cleaning!

My family has been going to this practice for over 35 years! It's the only dental office my mom has…read moreever felt comfortable to visit and get work done and now as an adult, I understand why! I knew Dr Canjura's father when he was practicing and he really passed on his knowledge and compassion to his son. I was getting massively ripped off at my previous dentist and was set up to undergo a procedure, but after visiting Dr Canjura's office, I learned I didn't need that procedure at all! He explained everyone in detail and in a way I understood. Already have my next appointment made and I'm extremely happy I came back here. Never leaving this practice again!

Dr. Canjura is the most skilled, honest and professional I have been privileged to have as my…read moredentist for about 20 years. His care and concern for his patients is second to none. The service is always friendly.

Dr. Allen is the most professional skilled surgeon I've ever met. My mom had services done here and…read moreI've been with her every step of the way from the first consultation, to the surgery in which he provided the most detailed aftercare instructions to ensure my mom healed properly. I'm so glad we were referred to him.

Took my daughter to this Dr. for wisdom teeth removal. After an hour and a half Dr. Allen said he…read morecould not do it. I was taken out to the parking lot. They were already waiting on an exit door there to hand me my daughter. They handed me a girl with so much anesthesia on her that she did not know what was going on. She was totally distraught. He handed me a prescription for antibiotics because he did cut his gums, but did not extract any of them. They just put her in my vehicle and had me take her back home in that condition. I thought she was dying. Three weeks later another doctor performed a successful extraction of all her four wisdom teeth in a little bit over an hour. I just wanted to add that Dr Allen called my phone when I first posted a review about our horrible experience in his office. He had already called my daughter, as well. We were both threatened and pressured by Dr Allen to remove the original review. Every time I put him on speaker, he h ung up the phone to avoid being heard by anyone else. My son and my husband heard him threatening to disclose information about my daughter if 9 did not remove the bad review. I should have recorded the condition my daughter was in after this "maxillofacial surgeon" put his hands on her. People go there ready to record anything in case something like this happens again. No, I don't recommend him. Anyone can do a much better job.

I had such a great experience at Pomona Dentistry. From the moment I walked in, the whole team made…read moreme feel comfortable and taken care of. The office is clean, organized, and the vibe is super welcoming, which honestly helped a lot because I normally get nervous at dental appointments. Dr. La was amazing! Really thorough, gentle, and took the time to explain everything clearly without making me feel rushed. I appreciated how patient and reassuring they were throughout the visit. You can tell Dr. La genuinely cares about doing things the right way and making sure you feel okay the whole time. Also, Andrew, the health coordinator, was so helpful and kind. He broke everything down for me, answered all my questions, and made the whole process feel easy and stress-free. It meant a lot to have someone so supportive and on top of everything. Overall, I'm really happy I chose Pomona Dentistry and I definitely recommend them if you're looking for a dental office that's professional, caring, and actually makes you feel comfortable. I'll be coming back for sure!

Update: 7 years later, still going to Pomona dentistry and Dr Awad is still giving me the highest…read morequality of care and education on how to keep my teeth healthy. Dr Awad is the best dentist I've ever had

Thank you it's not enough to say to Dr. Alex Gavrila, I have my whole mouth restore! My smile is…read moreback!!! He is a amazing Dr. I was always scared to go see a dentist after horrible experience when I was little. But he made me feel at ease thru the whole process. Also his staff is amazing people! Many thanks to them. I highly recommend this place

Dr. was said to be in-network re: my insurance, but I later found out he was not. He was riding on…read morethe coat tails of his mother, who was a dentist and in-network with my insurance. While in the reclining dental chair, I was given a contract to sign indicating a ridiculous amount for a crown, which I thought would largely be covered by the insurance. Later, I found out the Dentist was no longer in network, and I had to pay a larger amount for services than if he was in network. He never disclosed to me that he was no longer in-network. A family member had a similar insurance issue, which is deceitful and unethical practice. I later contacted the office manager numerous times to find out if the Dr. was working on being in-network with my insurance company. The office manager did not return any of my calls or texts. Months later, I called to find out why I hadn't been contacted regarding an upcoming dental cleaning and I was told there is no cleaning scheduled. It is my belief that the office manager unilaterally removed me from the scheduled visit and did not notify me. I was given another date for teeth cleaning and was told by office staff that she would look into the previous scheduling issue and get back to me which she did not. Today, I went to my scheduled teeth cleaning appointment and was told that the teeth cleaning was not today. Prior to speaking to the assistant, I saw the office manager enter the door, much after the office opened. She was dressed unprofessionally and did not acknowledge me and seemed to avoid me, allowing the dental assistant to help me. The dental assistance, who took my call weeks before, made excuses as to why she did not get back to me regarding the previous scheduling issue. When I was told my appointment did not exist, I explained that this was unacceptable and the numerous incidents with this office was unprofessional. The assistant referred me to the office manager, who was out of sight the whole time I was speaking to the assistant. The office manager, who at the time was hiding around the corner in the office appeared in front of me and I explained to the office manager, that I was upset that she never returned my calls or texts regarding the insurance issue. She replied that she did, and I explained that I never received any returned call or texts. She continued to speak to me in an unprofessional manner and kept stating she emailed me back. I told her to have the Doctor, contact me regarding my concerns but as of yet I have not received a call from the Doctor. In my opinion the office manager is rude, less than honest, and the issues that I've experienced with this office is unprofessional and deceitful. I would not recommend this office due to the experiences as mentioned within.