Dr. D'Angelo is my Cardiologist & he is a VERY Special Dr. Compassionate & Answers my questions in…read moreunderstandable words!! The office staff is always very helpful and efficient!!

Brought my elderly parent (92) to Rachel Pearl, NP @ the Orchard Park. she was in formed of the…read moreissue & all meds. she spent literally 5min, looked at my parent told me what I already knew from hearing evaluation given earlier in week and proceeded to prescribe a medication which my parent should not be given. when I explain I was uncomfortable with that and I had wanted a dr. she basically shrugged snd walked out of the room ending the visit. when checking out I mentioned I had questions and she had just walked out of the room on us, they brought her back only to say well there is no one here today! My parent had such a struggle to get there that day only to rec nothing but a prescription for a medication they could not take. That was confirmed by my paren's own physician to not administer the drug. I called Buffalo Medical Group for over a month 1st speaking to Joe Phiffer who promised to get back to me but never did. After leaving numerous messages for over a month, no call back. They do not care about patient, they grab the $ and push you out the door with no assistance.

Called to make an appointment and the reception lady was rude. Don't feel like giving my insurance…read moremoney to an unhappy camper!

You get in and out fast. This place is your typical doctors office, complete with sick and healthy…read moresided waiting lobbies. They do it all, from check ups to blood work and all the fixins. I normally hate going to the doctors office, but this one aint bad. Receptionists were friendly and get you in and handled quickly!

The nurse there is nasty. She has a problem with talking to people in a normal way. Glad to get…read more out when i did. Wait times in office are way to long. I spent 45 min in nothing but a papper gown cold waiting for the doctor.. The place is in disaray . No one knows what is going on including vakante, and it,s not just me my wife has had the same issuses. Good luck, i think your nurse needs to go into driving a truck. That way she won,t have to talk to anyone.

I saw Dr Frachetti just once so far, to establish care with an Endocrinologist. At my first visit,…read moreI was called back 10 minutes late, and after the medical assistant did his thing I was waiting another 15 minutes for Dr Frachetti. This I did not appreciate because my time is as valuable as anyone else's time and if I had been me keeping them waiting then there would likely been a fee of some sort for me being late. I've seen various reviews about Dr Frachetti 'cutting off patients' mid-sentence and so I was on the lookout for it and sure enough she did do the same to me. However something occurred to me: I do the same thing at my job, when people ramble on with unnecessary details or side stories not related to the task at hand. I am detail oriented and want to solve the problem with *relevant* information. NO feelings, no side quests, not what happened in 1973, but just the facts. And I think that Dr Frachetti is probably the same. Does it come across as rude? Sure, it can. But if any of us, in any of our jobs, allowed customers to tell us their life stories at every visit instead of just the relevant facts: then we'd only be able to help one or two people per day. I did make a second appointment; I'll update this as I receive more care. Hopefully the next visit I'll be taken on time but for now Dr. Frachetti seems, at least to me, to be very intelligent and detail-focused.

I went to this office today completely desperate for help after suffering through a terrifying…read moreovernight blood sugar crash that plummeted from 400 down to 50, leaving my body entirely wrecked and shaken up. Instead of getting medical care or a doctor willing to look at my situation and help me adjust my treatment plan so I didn't have to go through that again, I was outright denied being seen. After everything I went through just to get there, I was treated with total dismissal and discrimination. Finding a specialist who is supposed to manage your health only to be turned away at the door when you need them most is beyond unacceptable. That office apparently is for white people only ! Mind you I have insurance coverage and was turned away.

Smart. Knowledgeable. Great staff. Doesn't keep you waiting and waiting. Very good teacher and…read morealways has med students in the office. Deft touch.

She is simply the best hands down. I've been a patient for years and I trust her completely.read more

I had no issues with Dr Giardino, she was professional and knowledgeable, and quit likable her…read moresister Susan however, the NP should not have a license to practice. I explained all my symptoms which indicated I went from Hashimotos to Graves that the blood work concurred. she said none of the symptoms had to do with my thyroid and to keep taking the levothyroxine. She also told me my nodules were all fluid filled, Another Endo and my physician both concurred they are not including the write up from my ultrasound. After getting my records for the new Endo, she was untruthful. I hope current clients educate themselves and find someone to better care for them as they cannot see the Dr. after your initial visit.

Excellent service. Karen Lee, NP, the endocrinologist I see there figured out I have LADA. After…read moredeveloping symptoms of diabetes at age 65 without any family history, not being overweight, in excellent health, physically fit and active, etc, my primary doc assumed I had Type-II. Ms. Lee figured out that I had Latent Autoimmune Diabetes Adult (essentially Type-I that develops after age 40). The staff at the center are friendly and helpful. Ms. Lee, in conjunction with the staff, developed a treatment plan that is working really well for me. I am able to continue scuba diving and all other activities. The educator, dietician, and other staff are most helpful.

This office is not great. The provider I saw, Dr. Batra, I liked. However, you are a resident…read morefirst and a student perhaps. They discussed another patient's health info in the hallway. The wait time to see anyone is ridiculous. At least an hour. Getting them of the phone is also extremely difficult. I have now been on hold for 13 minutes. They sent me a bill nearly a year later and the due date was the next day. They wanted me to pay the next day, a $200 bill, when it took them a year to bill me. Expensive visit to see the doctor for approximately 10 minutes. Unprofessional staff as well.

This building for is for doctors, and mid-levels. It also has diagnostic suites like mammograms…read moreand blood draws. There's ample parking, extra wheelchairs in the rear entrance, and elevators for those with painful joints.

Best medical care you can get! Docs are super nice and well trained. Never had a bad experience…read morethere. Highly recommend their care.