Dr. Carl's office is staffed by great people who always greet you with a warm smile. The waiting…read moreroom is small but comfortable, perfect for the steady stream of patients here to receive the expert care of the Doctor and his staff. They always try to work you in if you're running late, and are quick to call if an earlier appointment comes available for you. Dr. Carl himself is attentive and eager to help, explaining everything fully to his patients. You're always treated like an important part of your care here, and he engages you in the decision making regarding how to proceed. This is a wonderful and sadly rare trait in a physician, and is one of the major reasons I keep coming back to him.

In the summer of 2024 (I don't remember the date) I went to the cole memorial for mental health…read moreissues. I was in the ER part for 2 days, and the "bed" I was laying on literally felt like a gymnasium mat! The doctors and nurses lied on my medical chart saying I was "sleeping" when I didn't sleep there the entire time. My mom told the receptionist I had meds i needed to take everyday which they didn't care. The staff and doctors don't care about how they treat people and don't care about their jobs. the WORST ER I've ever been too and have bad memories!! if you need to go to the ER, Wellsboro is the place I suggest!! I'll never go back to Cole memorial!!!

Caring staff who do good work!…read more I came to the ER after an incident while hiking, a little mistake had consequences slightly worse than I had anticipated. The ER staff were quick to see me, they were efficient in their work, and they were genuinely kind. I'm very lucky and grateful to have been in their care.

I have struggled with almost life long UTI's and then started feeling like I always had a UTI but…read morewas testing clean after awhile and was recommended to WNY Urology. Shortly before my appointment I hurt my lower back and had even more side effects from that, that became concerning so I wrote up my symptoms and some questions for the doctor. When I went in for my first appointmnet I was surprised at how many people there were and stood in line for awhile. They took my insurance information then had me give a urine sample and then take a seat to be called. The shear volume of people was crazy, but I figured with the long list of doctor's at this practice it wasn't that big of a stretch. I waited for about 20 to 25min and they called me back to see Dr. Chevli. With questions in hand I went back with my husband and we met Dr. Chevli for the first time. He was a very pleasant and thorough doctor and set up a panel of tests to be run to find out what the problem was. I was still having UTI symptoms but tested negative for infection so he gave me my slip for the blood work and testing and I was sent to scheduling. I felt at ease with this doctor and knew I would be back because of this. They were able to draw my blood work there and also ran a series of tests to check my bladder. Scheduling was a grueling wait and at least one of my visits there I had to leave before being scheduled due to having other appointments, but they were happy to schedule over the phone. The staff seemed over worked, but polite and efficient. After all my tests were run I was diagnosed with Interstial cystitis and recieved medication to relieve my symptoms, followed up with a bladder stretching which I have done several times now. The doctor always came in with a calm and reassuring demeanor and always stated that he would get me some relief soon and he did. I did not give them a 5 star because of the sheer wait there was when scheduling tests and appointments and some of the staff seemed over worked and frustrated. And also because of their lax covid meassures. As I am immuno compromised, can get sick easily and wear my mask most of the time even as mask mandates loosened. Dr. Chevli is an amazing doctor and I trust him immensely. He is kind, has a wonderful bed side manner and if you are in need of an urologist I would highly recommend!

Unfortunately, I have become part of the cattle call at WNY Urology. It's not pleasant and I…read moreactually dread going there. My complaint is pretty simple. When I schedule an appointment, I SPECIFICALLY state, I want to be seen by Dr. ******, am I going to see the actual doctor? The scheduler says yes of course you will see the doctor. This is not my first time at this facility and time and time again I see a PA and most recently an LPN. As I sat there listening to the news of surgery options, I can't help but wonder why can't the doctor be here because I most certainly have questions. After all, a PA or an LPN will not be performing the surgery. This is not comforting at all. All I ask for is a few minutes with the doctor to hear their professional input regarding my health and well-being. To make matters even more frustrating, I was told I'll need to come back for another appointment so the doctor can perform an examine. Unbelievable. I feel the scheduling practice is misleading and unfair to any patient who expects to speak to the doctor. Why can't the scheduler be upfront and say you will see a PA for your visit. It's not difficult, just be honest and treat patients with respect. This would then allow the patient to make an informed decision on their appointment.

Dr ????? did my mesh and took out 2 healthy ovaries all in one very long painful surgery. I was…read moretold by the pre- op staff I would be in the hospital for 3-4 days. I was discharged within 24 hrs of my surgery. My husband and daughters were calling the hospital to say I wasn't ready to be discharged. I felt I should not be discharged so I complained but she discharged me anyways with full insurance. Never again.

Go see Dr. Tisdale or Dr. Danforth, they are the full time urologists at UBMD Urology. From what…read moreI hear Dr. Pranikoff will be retiring soon

Highly professional urology center. State of the art diagnostics. Clean bright offices. Very short…read morewait times to get into the examination.

Doctors and nurses are excellent! HOWEVER a couple of the receptionist and others who answer phones…read moreat this office are VERY rude and short with people. I was saying what I needed and SHE was RUDE, KEPT CUTTING OFF MY STATEMENTS and SNIPPY. I was very respectful and did not deserve that. I am going through enough trying to take care of my loved one. She should get a job that doesn't involve talking to people. I can see why other people would switch offices or practices. Thank you for your time.

Two stars are for the nurses and other staff. I went to see Dr. Luong for what I thought was a…read morerecurring UTI. My experience there is the reason why I shy away from seeing male GYNs. He was obnoxious, dismissive, and snotty. I left feeling completely discouraged and dismissed, despite consistent pain and symptoms. No bedside manner whatsoever and a crappy attitude. Go somewhere else if you want to be listened to, especially if you're a woman.