I have not had an overnight stay. But it is close by my house so me and my better half likes to go…read morefor their live music indoors and on their patio. The views are awesome lots of people watching and fresh plants. Parking is easy on the street or valet. The price point is a higher scale but, you are getting a higher scale experience and the views to go with it.

We booked the Presidential Suite, and it was just fine. I wouldn't stay in it again, as it's not…read moreworth the money. Just choose a basic room. First, our check in was at 3pm. We got there at 2:45pm and was told it wasn't ready yet. Sure, no problem, we were a bit early. We walked around the shopping area, came back, still not ready. We didn't get our room until 3:30pm. Yes, they had a wedding there, and yes it was labor day weekend... but we did pay for the most expensive room, which btw apparently there's 4 Presidential Suites, so don't feel too special. Also, blood on the sheets, so that's a fun experience. The layout of the room is bit closed off. First, you walk down a long hallway with one half bath on it. Then you hit the dining room/mini bar area, which the table was nice and big if you had plenty of people needing to be in there. Next small area was a way to get onto the first balcony, which was the best view of people walking and of the event hall across the street. There's two chairs and a table out there. Walk back in, to the left is a living room with a couch and a TV. HBO didn't work on that TV, but it does in the bedroom. The couch is ok looking, but it could feel cleaner, if you know what I mean. Go straight and there's the bedroom. The bedroom is nice, but it reeks of fake luxury. Unfortunately, that's the hallmark of Marriot hotels wherever you go. The sheets had blood stains on it. When we went down to the front desk to tell them about it, another woman was in the elevator with us, and she was also going to the front desk to mention the dirty sheets as well. The bed is just ok comfy level, nothing different than an average bed at home. The balcony off the bedroom is really tiny, think standing room only. The bathroom is just strange. So when you take a shower, there's a glass wall between you and the toilet. I don't know what people are into nowadays, but I don't find that luxurious at all. There's also a tub in the room, can easily see people using the toilet and the shower too. The only point of this hotel is the convenience to walk downstairs and get to all the shopping and restaurants. The shopping part isn't that great, but there's a great Japanese restaurant next door and an amazing cake place. I probably wouldn't recommend this hotel.

I have never had such a great welcome from great staff in such a beautiful, clean, and well…read moremaintained hotel. The service is top notch, and the food is OUT OF THIS WORLD! All of the staff were friendly and eager to assist me and my family in any way they could. I would choose this hotel over ANY in the area and Indianapolis.

Our organization has utilized the Renaissance for several years to host a Women's Empowerment…read moreConference. The staff consistently provide excellent service, and the food is fresh, and displayed beautifully. Great space for an event!

Stayed here for a Mom's Night Away From My Children and Husband/ Me Time/ Refill My Cup Night. It…read morewas a lovely stay. Used the gym (awesome treadmills) and the hot tub. No complaints other than I left my swimsuit in the bathroom, called them the SAME DAY as check out. They said they would put it in the lost and found and when my husband went back 6 days later, they could not find. More annoying than anything. It's replaceable but I gave the my name and room number all before my checkout time, so there was no gap in when I left and when another person would've come in.

The Hilton Garden Inn is one of Carmel, Indiana's more affordable hotel options. It's relatively…read moreclose to Carmel's Arts & Design District and has a handful of restaurants within walking/wheeling distance. I visited the hotel while participating in an event. It's a four-level hotel. It offers connecting rooms, free parking, free WiFi, digital key, an on-site restaurant (I know the breakfast buffet is now $14), an indoor saltwater pool, fitness center, business center, and is in the middle of a residential area with a mix of apartment communities and businesses surrounding it. There's also a patio with a fire pit. I checked in around 4pm - after the allowed 3pm. When I'm on this event, I sometimes get in early, however, I was pretty busy in Carmel. I reserved and received an accessible room, at least by their own definitions. It's accessibility is definitely a bit weak by ADA standards. I am a wheelchair user who was in room 328 and there was definitely barely enough room between the bed and the large dresser. I literally rubbed. If you're in a larger wheelchair or motorized chair, you definitely don't want this room. That said, bed height was good. This was a room with a bathtub that has grab bars - not ideal but workable (and does meet ADA). I had identified being a wheelchair user in my reservation - so I'm a bit disappointed to be placed in as room where it was difficult (but not impossible) to navigate. If it had been impossible, I'd have requested a change. The free WiFi works well. You can upgrade to a premium experience for $4.95 a day. There were handles on the curtain that make it easy for a wheelchair user to open and close them- nice touch. The doorway is relatively light. Elevators are roomy enough for a wheelchair and multiple guests. The lobby is nice and dining area comfortable. I had dinner at a surrounding restaurant, however, I did stay in the hotel for breakfast and was pleased. The main employee I dealt with was friendly and helpful. I had asked for a copy of the city newspaper, however, they didn't have one (they do offer a free USA Today). Overall, this was a positive experience. While the accessibility for a wheelchair user in my room was somewhat disappointing, it was for the most part workable and other accessibility issues were as expected. I would likely return here, however, I might explore a different room to see if I could get a little more comfortable with navigation. The hotel seems to be a bit older and could use a bit of a touch-up, however, it was clean, comfortable, and this was a good stay.

Great room, in good shape, great breakfast, food was hot, good bed, full kitchen. Nice all around…read more Only issue was they need traction stickers in the tub. Watch it! I almost ate it twice. Everything else rocked. Would stay here again!

Alisha was absolutely amazing. Very hospitable and friendly. She has made our staycation amazing so…read morefar. Always has a huge smile on her face and her laugh brings joy. Had an amazing time staying here so far and will definitely be back to stay again!!

Nice hotel only a few minutes from downtown Indy. Clean , quiet rooms and friendly staff. Nice…read moreselection to choose from for the included dinner and breakfast. Pasta, grilled chicken, nachos, and of course hot dogs were available during our stay. Drury never disappoints. We stay at them frequently.

I stayed at this hotel about ten years ago and it still looks the same. Outside the hotel, it looks…read morefancy and business like. Inside the hotel, it looks outdated and dark. The hotel could use some modernization. Plus some added comfort in the room would be nice. Comfort could be better pillows, a blanket besides sheets, softer towels and updated toiletries. Plus my room being cleaned in a daily basis would be nice! The hotel does provide a lot of amenities that I unfortunately did not get to enjoy. They offer free drinks, must have a coupon, which was not offered to me. They have daily food at night but over at 7. Plus daily full breakfast that gets super busy. As for location: it's in a corporate complex. Limited on places you can walk to for food and drinks. There is one hotel within the parking lot to enjoy. Otherwise you have to risk your life to have more choices by crossing streets. In a positive note, staff at the front desk are super nice and friendly. The hotel does have a big free parking lot.

We stayed at Ironworks for two nights in a Heritage King on the 5th floor. The room was beautiful…read more It felt like every detail was considered. Room darkening shades on the four windows were perfect. At night, it was perfect for sleeping. Speaking of sleeping, the bed was comfortable, the comforter was luxurious and the pillows were soft as clouds. Four pillows on the bed and two in the closet. I was able to sleep with three pillows just like home. The rain shower head enveloped me in warmth with plenty of water pressure. Shampoo, conditioner and body wash all at the ready. The towels were fantastic! Too often bath towels are scratchy, period. The towels in our room were thick, soft and absorbent. It was a joy to dry off after the shower. The shower had an opaque glass wall that faced the room. Anyone in the room couldn't see more than a shadow, but here is another example of taking care of every detail. There was a roll-down shade (like a window shade) that covered the wall. The benefit was keeping the light out of the bedroom in case your partner is still in bed. Without it, the light in the bathroom would wash the entire room in filtered, but still rather bright light. There were just a few small drawbacks. First, there is an abundance of lamp options in the room, which is great. The lights on the nightstands are throw a nice light on the room, but once we got in bed, the light from those same lamps were harsh, like a spotlight. It was crazy, but it's true. The shower door didn't offer a solid barrier between the shower and the bathroom floor. The water escaping the shower was not bad. I have seen much worse, but no water on the bathroom floor would be ideal. The marble counter in the bathroom had some yellowish stains on it. Again, not horrible, but for such a fine hotel it was unexpected. We ate at Rize twice and Blue Sushi Sake Grill. Rize was very good. Blue was outstanding. I will review them separately. We came to town for a show at Clowes, which was a short drive from the Hotel. We will absolutely stay here again.

A friend & I stayed in a heritage room at Ironworks for a few days for the eclipse. The industrial…read moredecor and lofty design made our stay more than comfortable & enjoyable. Management even left us an eclipse themed goodie bag which just goes to show how Ironworks surpasses its competitors on customer service. We appreciated the large parking lot that most hotels of this caliber don't have. The Ironworks campus has many restaurants to eat and drink at during your stay so that leaving is unnecessary if you're not up for exploring. We had dinner at Rize and the food and service was spectacular. Ironworks certainly delivers five star hospitality.

After a devastating fire displaced us over two years ago, and with a contractor still dragging out…read morethe rebuild, we found ourselves without a home--again. Our lease at the apartment was up, and we needed a pet-friendly place to land, even if just for a couple of weeks. That's when we found the Residence Inn--and it was exactly what we needed. The team didn't just provide a room. They provided care, comfort, and genuine kindness when we were at a breaking point. Zavier, Hayden, Edd, Matt, Brooke, Jordan, Nikki, MQ, Latonya, Janielle, and Maisha--you didn't just do your jobs. You made us feel human and seen in a season when so much felt uncertain. The little touches stood out--delicious breakfasts, cold water bottles at the front desk, and helpful support for anything from directions to tech issues. The decor may be showing its age, and the ground floor feels a bit damp from the indoor pool--but the rooms are clean, the beds are cozy, and the hospitality is unmatched. We were in between homes--but the Residence Inn made us feel like we had one.

This is a newer Residence Inn with all the amenities. Rooms are spacious with modern fixtures and…read morecomfortable beds. The breakfast area is huge with great selections. It's also pet friendly, so your four legged family members can come along. There is a lovely outdoor patio as well. Finally, there is an entrance on both sides of the lobby so that you can get a relatively close parking spot. We will be making this our preferred hotel when we need to stay on the Northside of Indy.

We chose this hotel based on the close proximity to Carmel High School. We love there is free…read moreparking and a number of restaurants and a grocery store nearby. We had no issues checking in and were on the same floor as others that we traveled with, which was a plus. The room was large and had a curtain and sitting area and hidden table - we loved the layout and flow of the room. Rooms also had a large fridge, microwave, dishes, and dishwasher. I just wish there was also a stovetop option. Beds were comfortable with ample space!

Needed an affordable hotel in close proximity to the medical facilities in the area…read more Home 2 Suites offered a large 2 queen bed suite for an affordable price with a special rate for stay due to medical. Didn't try the breakfast due to the time we needed to depart. Parking and check in were easy. Staff was friendly. Wifi was included and had good speed. Also when I had called the hotel before my stay, I easily & quickly was able to speak to someone actually at the property (which can be surprisingly difficult at some other hotels in the area). I'd stay again if I needed an affordable room in the area.

Truly an experience worth praising online. I am from the town of Zionsville and stayed here on…read morerecent cross-country road trip to see my family. After a week of staying in hotels between CA to NY, Brick Street Inn was a sight for sore eyes. It was comfortable, clean, and charming. It was the perfect balance of friendly and welcoming, while also private and calming. The breakfast was incredible. The staff was so friendly and hospitable. You can select what you want on a menu card and put it on the door before bed. On weekends, you have voucher for Auberge (the very good french restaurant attached). Overall, this stay was a highlight of the entire trip. I hope to stay here every time I visit home (though my family may say otherwise!).

My family and I have stayed here a few times and we absolutely love it. The food/drinks, staff, and…read morewhole atmosphere is worth visiting. My immediate and extended family stayed here and everyone made the experience so welcoming and comforting. Justin, our bartender was wonderful as well and made our family gathering fun and memorable. Definitely the place to be in Zionsville!

All in all a pleasant experience here when I traveled for work earlier this month. Fairfield is a…read morealways a sure bet when traveling and this location was no exception. Check in was seamless and the room was good but could have used some updating (air conditioner was loud, coffee maker was missing a piece, etc.). I slept like a rock thanks to the black out curtains and visited the free breakfast each morning. I like that they have something different each day at breakfast and the coffee was flowing non stop, as it should be! My only complaint about the breakfast scene was the acoustics in the lobby and breakfast area were not good. Theres paneling on the floors so the echo is loud and you have every single footstep, roller suitcase, etc. The attendant had the tv on really loud every day so it was a little hard to think over that. Gym is right next to the front desk and faces the road so you can see people walk on by. I visited a few times and was happy to get a great sweat session in! This location is stellar, very walkable to a number of restaurants and shops. I would walk every night after dinner and felt completely safe when I would go to Meijer each night (I don't live in the midwest so its a luxury for me)!)

DO NOT STAY HERE. If…read moreyou have to leave early, be aware that this hotel may still charge you for the remainder of your stay. I checked out three days early and was told I would still be charged. I have stayed at many Marriott properties and have never experienced being charged for unused nights after an early departure, especially when the hotel appeared to be fully occupied. My biggest concern was the customer service. Ashley, the manager, was extremely difficult to reach. I had to call from a different phone number before anyone would answer, which was frustrating and unprofessional. When I finally spoke with her, she was rude, dismissive, and condescending throughout the conversation. The hotel kept more than $700 in charges for nights I did not stay. While I understand that policies exist, I expected a reasonable conversation and some effort to address the situation fairly. I contacted Marriott Corporate and was told there was a note claiming that I had been rude to the staff. I found that surprising because I never raised my voice, used inappropriate language, or acted disrespectfully. I even encouraged them to review any available video footage and recorded phone calls. I simply wanted the matter handled fairly. It's disappointing to see multiple reviews mentioning similar concerns about management and staff attitudes. This experience reflects poorly on the Marriott brand. I travel frequently and know many families and teams who visit Indiana each year for sports events. Based on my experience, I cannot recommend staying at this property.