Everything and would recommend for any event in Indianapolis, IN. Basketball Racing Footballread more

Stayed here for 3 nights for a Conference. Great location to allow you to walk to restaurants,…read morepharmacies, and some history. We used the hotel Valet to park the car so I cannot comment on parking. The young man working the door answered questions with charm and personality - fantastic! The room was a King room, with a large TV, spacious bathroom, and good water pressure in the shower. The only real negative - I could not get the room cool enough to sleep under the covers. I had to sleep on top because it was too warm. The thermostat setting lied, so I am guessing the hotel has some kind of temperature cap/fix at 73ish? If wasn't atrociously hot, but it wasn't cool enough for sleeping. The conversation rooms upstairs was spacious and clean. The lobby and registration desk were beautiful with amiable staff. The elevators are on the smaller side.

At approximately 8:45 a.m., nearly three hours before checkout, someone attempted to enter my hotel…read moreroom while my son and I were still inside. I heard a very faint knock, and as I approached the door to see who it was, the door began to open. I immediately yelled, "What are you doing?" The person quickly pulled the door shut. By the time I reached the door and looked through the peephole, I saw them hurrying down the hallway. As a woman traveling alone with a child who is on the autism spectrum, I found this extremely alarming. Guests should be able to feel secure in their rooms, particularly when they have not checked out and the room is still occupied. The incident raised serious concerns about privacy, room-access procedures, and whether staff are properly verifying occupancy before entering. Unfortunately, the response I received at the front desk made the situation worse. When I reported the incident to Stacy Milton, she was dismissive and rude. Rather than expressing concern or apologizing, she asked, "Did they actually enter your room?" She also stated that she did not know who the person was. That response did nothing to reassure me that the hotel knew which employees had accessed the floor or attempted to enter my room. When I said the incident needed to be addressed, her response was, "Why wouldn't I address it?" Her tone was defensive and unnecessarily confrontational. Because we needed to leave for the airport, I could not remain at the hotel to pursue the matter further. As I was leaving, I overheard her speaking to the general manager and complaining about our interaction rather than focusing on the serious safety concern I had just reported. Once I was in the Uber, I called the hotel and asked to speak with General Manager Sara Gabbard. I was told she had stepped out, and my call was transferred to voicemail. She has not returned my call. There were also several maintenance and cleanliness concerns during our stay. The hallway carpets appeared old and heavily soiled. The bathtub and shower combination had a noticeable weak or soft area in the center of the base, which felt unsafe and gave the impression of possible unaddressed damage. Taken together, these issues reflect serious failures in leadership, maintenance, staff training, cleanliness, guest service, and basic safety procedures. The most concerning part of this experience was not only that someone attempted to enter an occupied room, but that the hotel's response showed so little urgency, accountability, or empathy. This was an unacceptable and unsettling experience. I would not recommend this property to women traveling alone, families with special-needs children, or any guest who values privacy, cleanliness, safety, and professional hospitality.

I came here for a seminar and really liked that this Hilton Garden Inn has a bar right inside. We…read morespent some time waiting in the lobby bar area before the event started, which was a nice treat to sit and order a drink while waiting. The bartender was friendly and welcoming, though the whiskey sours we ordered weren't the best. Once the seminar began, we were guided into a room that was a decent size with tables set up comfortably for the group. Dinner was provided, and it was a taco bar. It was pretty average, but i was hungry. I did enjoy the chips and queso, and the white chocolate macadamia nut cookie was pretty good. The seminar itself lasted about two hours and was informative, so it felt like time well spent. This was my first time visiting, and overall the hotel made a good impression. I also noticed they have a nice outdoor patio area, which would be great to enjoy in better weather. Unfortunately, it was raining the day we visited. Still, it's a solid spot to keep in mind for events or even a future stay.

Exceptional customer service! Sholanada was very resourceful, she provided places for…read moremanicures/pedicures all that a woman needs! Our room was cool and comfortable! Breakfast was delicious, the eggs, biscuits and gravy like home! The staff friendly and brought us fresh potatoes.

I would definitely refer to myself as a hotel snob. The Hyatt is most often our go to place for…read morevisiting larger cities. Hyatts are always beautiful, large and the staff behind the front desk is usually very friendly. Our room was beautiful great view. We also liked that despite this hotel being large, we did not hear any odd noises at night that is always a plus one staying in a hotel really liked the open air walkway and the very cool see-through elevator. This hotel isn't walking distance to all the big things in Indianapolis. If you're coming for a visit definitely recommend staying as you were able to walk anywhere.

When I first got here one of the two elevators were out during a major conference. Now both of them…read moreare out and I'm on the fifth floor with extreme asthma condition. No one is working on the elevators.

Being from SoCal, loved the hospitality and cleanliness of the hotel. Very quiet hotel which I…read moreLOVED. Stayed here while visiting Indiana for a wedding. The front desk was very friendly and accommodating. I like how they require you to use your keycard to get inside hotel after 10pm. Felt like it was safer. Obviously there is no "view", but I would choose this hotel over and over again. The indoor pool was clean and didn't have an over powering smell of chlorine. The gym is neat, but didn't use it. They have a PELOTON.

This Aloft is the newest Marriott branded hotel located in downtown Indy. As of my last visit Dec…read more2025, everything still feels brand new, even through it has been open for months now. Highlights: */- location- while not directly on the circle, you are a short minute walk away. Plus you are 15 minutes to either Mass Ave or Gainbridge. Also if you're looking to make your trip a bit economical, you can walk ~5 minutes to Whole Foods to grab snacks. + friendly and helpful staff + typical Aloft branded offerings. Their lobby area is actually one of my favorites as it does offer additional seating behind the check in area with TVs , including an area in what was once an old bank vault +spacious rooms with separate small table nook with seating * tall shower height and decent water pressure Quirks/considerations: - check-in/out times: while not an issue during my stay , the official checkin time is actually 4pm and check out is officially 11am -auto light shutoff- while sitting in room reading, the lights would auto shut off every 15-20 minutes due to my stillness. The only light I found not attached to this "feature" was a small bedside light. -/+ the do allow pets so if that's an issue for you , ask/seek out a pet free room -valet is $52 a day. Sadly this seems to be the norm for hotels. Seek out nearby lots/street parking or apps such as parking spot hero to see if there are other cheaper options - noise, especially at night and from echoing cop sirens. Like many hotels downtown the walls are stupid thin and the higher up the better. Sadly this hotels ranks as one of the worst for noise for all of the Marriotts downtown for me. If you are really wanting to stay on the circle, the Sheraton and even potentially the Le Meridian are better options but again, they will have some quirks as well. Overall another option when looking to stay in downtown Indy.

I considered Aloft Indianapolis Downtown for hotel stay because of its distance from Indiana…read moreStatehouse, which was near the course start and finish for CNO Financial Indianapolis Monumental Half Marathon. Along with that, I loved its Expedia rating of (9.2/10 out of 106 verified reviews). It was those things that won me over and led me into booking a room with Aloft Indianapolis Downtown. My experience with the classy receptionist working behind the desk was nothing less than professional. Since my room was already booked through Expedia, the only thing check-in consisted of was a verification of my information, a briefing on what the hotel offers, and giving me my room key. For your information check-in starts at 4:00 PM and check-out ends at 11:00AM! Upon locating and walking into my room, I could not help but adore how beautiful and artsy it appeared. From the colorful pillows on the furniture to the colorful carpeting underneath the bed, as well as the tilted mirror near the door, I was totally charmed out of my panties at first sight. To provide privacy while showering or utilizing the toilet, there was a slide door present which I discovered as I got settled in. Inside of the shower, there were liquid products by drybar attached to the wall. As an avid traveler, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable and sleeping in the lovely king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; the soothing pressure of the water made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns by the twist of the showerhead, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a steamer, blow dryer, a coffee maker (Hamilton Beach), a mini smartfridge, a cute 1962 Marshall radio, a safe, and a few tables with USB and electrical outlets built in. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Aloft Indianapolis Downtown had spiffy looking inner interior. Onsite I saw a laundry room that I personally did not use. As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines while vacationing in Indianapolis. And inside of the fitness center, I was impressed to see the number of dumbbell weights, medicine balls, and a decent selection of workout machines that I enjoyed during my stay. If you are visiting the city of Indianapolis, Aloft Indianapolis Downtown sits not only within acceptable walking distance of a plethora of restaurants and businesses, but Circle Centre Mall, Gainbridge Fieldhouse, and the intriguing Soldiers and Sailors Monument as well. Restaurants that I visited during my short stay and recommend visiting are Slapfish, Good Vibes Cafe Bar, Command Coffee, and Giorgio's Pizza which are within a short walking distance of the hotel. I would surely book with Aloft Indianapolis Downtown again not only because my comfort needs were met, but the hotel is within an accessible distance of things of interest to me in Indianapolis, and I felt well taken care of. It also made my day to encounter the receptionists, who congratulated me, and took my picture once I arrived after completing CNO Financial Indianapolis Monumental Half Marathon. ~ Good vibes coming your way ~ Thomas G

We had a client meeting here and it was quite lively but Brittany at the bar was the highlight of…read morethe visit. While it was early, its never too early to have drink especially on Opening Sunday for NFL. We chatted quite a bit and Brittany was absolutely charming and professional. We talked about travel and the different beers on tap. I spent almost 45 minutes at the bar and while I wanted to monopolize her entire time, she still interacted with other patrons, and kept the bar area sparkling. Thanks Brittany for treating me like royalty.

The hotel is classic and classic means old. It could be a…read morebit cleaner in the elevators, the room is okay but the AC blows out really loud. You do get used to it. I think this is a good place to stay for a short stay. It does Have a great location close to the stadiums, sights, shopping and convention center. I'd stay again but only for a short stay.

A really great, affordable place (at least when I stayed). My room was $70 and I was expecting…read moresomething much more basic for that price--instead of a full suite with a kitchen including a dishwasher, fridge, microwave, etc. Good TV with plenty of channels. Big, comfortable bed with great pillows. Shower with excellent water pressure. All of the sundries and essentials stocked. Heat/Air worked perfectly. Plenty of parking. Gym, pool (it was snowing when I stayed so that got no use as it was outdoors). Near lots of shopping and dining options and most importantly for me a quick uber away from the Vogue to see a show. Friendly staff at the front desk. Clean, comfortable, affordable--would definitely stay again!

There are some pros and cons here. While my rating isn't high and I likely won't come back, it may…read morebe a good stop for some and it does have some good things. The main takeaway is that it's just one of those older towneplace suites. I've stayed at quite a few of these and they're never in good shape. If the rate is right, it's not a bad one night stay. But, it's seemingly the lowest of the Marriott line. For my stay the rate was a little high. The inside of the room (and hallways and common space) were clearly worn out. It felt like it hadn't been properly ventilated for years and seemed hold a musty smoky scent. The furniture in the room was in horrible shape, the shower curtain had stains, and I found some small bugs on the counter in the "kitchen." All of that said I honestly it had been cleaned fairly well (not bashing house keeping!) Some pros... I love the layout of these rooms, they're basically small apartments. I was upgraded to a two room suite without asking. I didn't need that much space, but nice layout and it'd be ideal for someone needing two separate rooms with a shared living space. It is pet friendly and my dog was along for this ride. I appreciate the pet friendly, but for a $100 non refundable fee the rooms should be in better shape. The staff were all great! I called to confirm a dog, checked in and out and all three people were exceptionally nice and engaged. There are a few places you can walk to including a great burger place (Flamme), a liquor store, cookie place, etc.

This hotel gets 5 stars for one reason: service. More importantly, I'm giving 5 stars because I…read morewent out to get some dinner for my family from a local barbecue joint. The food was good: pulled pork, Mac 'n' cheese, cornbread, corn pudding, greens and some kids chicken tenders. Alas, I forgot to get ketchup for my daughter, which is a must-have staple for all things nuggets and tenders. On a whim, I called the front desk (I honestly didn't even know if that was a thing anymore.) The receptionist answered, and I explained my dilemma and asked if they had any ketchup packets. "We don't have any ketchup packets," she replied, "but we do have ketchup in a bottle in the back, and I can pour some in a cup." I immediately went down to the lobby, and she greeted me with the cup o' ketchup all ready to go. Dinner saved! We love locally, but found ourselves without heat this past weekend as our furnace decided to finally give up the ghost (Hey, 21 years was a good run!). As we waited to get a repair appointment, going to a hotel seemed like the best option. We have family in town, but springing a family of five on someone for the weekend is a little jarring (surprise!). I looked for a local hotel that could accommodate my whole family in one room and was both affordable and had an indoor pool. Home2 Suites to the rescue! Overall, I would give the hotel 4 stars. The pool was nice but a little cool. Everything was very clean and put together well. And they have a nice little workout room with 3 treadmills, dumbbells, kettlebells and a peloton bike. It's not a 5 star luxury hotel, but it's a solid 4 stars with great customer service. I enjoyed the suites with 2 queen beds and a pullout coach to comfortably sleep all 5 of us. There is also a great little kitchenette with a sink, microwave, refrigerator and dishwasher. There was also a sign that you can request a portable cooktop and skillet for your cooking needs, but I was not in need of that. The kitchen is also stocked with plates and glasses and some cookware. The shower was nice and comfortable with plenty of towels already stocked in the room. Home2 Suites also allows pets. It was nice to bring along my adorable King Charles Spaniel. Gizmo was a little concerned about the elevators, and I needed to give him a little boost to get on. But once he realized they were his ticket to going outside for a walk, he jaunted right onto those elevators! Breakfast was good with the now standard waffle irons, bagels and English muffins that can be easily toasted. There are also cereal options and fresh yogurt. Both traditional milk and oat milk are offered for the cereal of coffee. You can also opt for the bacon or sausage (they rotate days), as well as an egg option and fried potatoes. Home2 Suite helped to make the best of a difficult weekend for my family. This hotel is great for migrant workers or larger families who prefer to stay in one room or have the use of a small, yet very functional kitchen area.

Pretty clean, spacious. The desk clerk had me insert my card twice, and I was charged twice for one…read moreroom, one night almost one week ago. Still awaiting my refund. Unacceptable.