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    Old Shanghai

    3.7 (44 reviews)
    Open 10:00 am - 8:00 pm

    Old Shanghai Photos

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    Spencer Q.

    Just another tourist shop in the district. There were a few things that caught my eye but not much.

    Scott S.

    Old Shanghai is one of the great gift and art filled novelty item shops in San Francisco's Chinatown. Sure, they have all of those touristy items that some travelers may want but what they really offer is very nice selection of art and Chinese orientated statuary. Plus, they have a lot of very nice jewelry. Seriously, they really have an interesting collection of all kinds of items offered. This is a large shop. It is filled to the brim with all kinds of things. If you take your time, you can really find some unique pieces that you may find nowhere else. This is a popular store. Meaning, during peak hours it can become quite crowded. This is not necessarily a bad thing, this is simply a statement in fact. This shop is always very well-maintained. The staff here is always nice and helpful. So, if you're looking for that Chinatown souvenir or a gift or something you never knew you needed this may be the place for you to find it.

    Amanda M.

    Extremely expensive novelty items and the women in the store watch you like a hawk expecting you to steal. It's a very uncomfortable shopping experience. The quality of the items were poor and I was sifting through the long shelf of bowls for a friend and a woman approached me and rudely said have you picked one yet? Well it was taking me awhile because so many were chipped or had blemishes so I was looking for something in good condition. I tried to bargain on the prices and they simply said no. The store is two floors so there are quite a few items to choose from including clothing, furniture, and household items, etc.

    Green beans perfectly crisp
    Helen L.

    Birthday celebration feast. So many dishes. Was so hungry that i forgot to take pictures. These are remnants after eleven hungry people gathered. They have complimentary seaweed roasted peanuts which is on the table as you sit down. So yummy. Would need a pound or two of it. Per covid this place would be so busy. Now at 50 % capacity. Plenty of parking on street and in their lot. Food was great. Favorites: chewey rice cakes, lion's head meatball, pan fried bun, veggie dumpling perfectly wrapped and notable size of your palm, soup with great broth and pork belly, ears sliced thinly. For the vegetaians this is a great place with bean curd dishes. Since i didnt order i just noticed it came in gravy form, bow tie, shredded. Great dinner and great service. They keep on clearing away empty dishes. Refilling tea. We got cake service meaning we brought chestnut cake to end birthday celebration. Thank you to our mama hostess who treated us. So nice to laugh and gather together. Then get up and have no clean up.

    So many pandas!
    Antonio L.

    Passed by here specifically for a stuffed panda for a friend. I saw a whole bunch of pandas from the entrance, took a picture, and sent it to my friend. My friend insisted to purchase the military uniformed panda for her, and I did. I thought it was a bit pricy, but I was purchasing it on behalf of my friend that loves pandas. I did notice that the military uniformed pandas had the black fur bleeding onto the white fur. I was very lucky to find one that didn't have that defect. The cashier was friendly. She removed the price tag and was patient as I rummaged to get some coins deep in a pouch I had. The store is pretty big. Lots of Asian trinkets and stuff. Some good and some I definitely think was just dust collectors. Nothing really caught my eye, so I only walked out with the panda plush for my friend.

    Rob L.

    Just as the name suggests, this store has a nostalgic theme and the atmosphere is enhanced by the dim lighting and soft classic Chinese music. It carries many different classical and traditional Chinese clothing items from cheung sam to those artsy colorful slippers. It also carries many antiques, jewelry and high-end household decorative items. Whether you plan on buying anything, this store is a must-see, if only because of the nostalgic atmosphere which is like a breath of fresh air from all the other gift shops and tourist traps in Chinatown.

    Lovely Pieces
    Adam S.

    I'm thoroughly impressed by Old Shanghai. Grant Street is full of tourist traps with largely the same merchandise interchangeably offered from store to store. The prices vary based on stock or how good the owner is at negotiating with the wholesaler. Old Shanghai is a little different. First and foremost, this is a beautiful space. The store is set up with a ground floor with high ceilings and an upstairs which is a mezzanine that circles the downstairs area. Downstairs has a huge variety including souvenirs, art, jewelry and many other items. Upstairs is clothing, furniture and more art - some of the furniture and art is very nice. They have a lot of cool stuff to check out. It's a big shop and you won't feel like you are jammed in and crammed up like you will at some of the lower-end places in Chinatown. I would say that if you are taking a stroll through Chinatown on Grant Street, this is one of the stores you should make a point of visiting.

    Lucky Buddha .. Throw some coins & make your dreams come true. *fingers crossed*

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    The salespersons here need training in customer service. they are just plain rude!

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    17 years ago

    Nice place if you don't mind a moody owner with an attitude.

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    19 years ago

    If you're looking for one of a kind Asian elements for your home or unique Asian gifts, this is the place to find them.

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    Page 1 of 2

    Ask the Community - Old Shanghai

    Review Highlights - Old Shanghai

    Since I am moving to the Memphis area next week and wanted more qi pao dresses I called them because they weren't listed on their web site.

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    Ferry Building Marketplace - 1/28/25 Happy CNY. FYI. Food & drink options.

    Ferry Building Marketplace

    4.5(2k reviews)
    0.7 miEmbarcadero, SoMa
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    The ferry building in SF is truly iconic and beautiful! Must visit for tourists and locals alike…read more Lots of restaurants, stores, dessert, and coffee inside. They also do weekly farmers markets outside. Upstairs space can also be rented for corporate events. I've had a couple of corporate parties here.

    Whether arriving to or departing from, the Ferry Building in San Francisco is a wondrous experience…read moreall its own. Local artwork can be experienced around every corner. Several languages fill the air as people from all over the world bustle through at any time of the day. And there truly is something for everyone here. There are many types of cuisine with various price ranges to choose from for snack, dinner, or dessert. There are at least three coffee and tea options, a gourmet grocery store with drink options, and a wine bar to choose from when thirsty. Beyond San Francisco souvenirs, there are many little shops with various types of gift options and a bookstore that also hosts author events. Although indoor seating is limited, outdoor seating is plentiful, with several restaurants offering outdoor seating and benches placed throughout the path along the water. Both families, couples, and singles can be spotted at either seating. Dogs can accompany their human friends outside. Whether a native, newcomer, or visitor, the Ferry Building is part of the uniquely San Francisco experience.

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    Belso Home & Garden by FL!PP - neat stuff in garden

    Belso Home & Garden by FL!PP

    4.9(97 reviews)
    0.9 miRussian Hill
    $$

    Thank you fabulous Flipp...now, have a little bit of "MadMen" decor in my very own apartment!…read more My current favorite obsessions are "MadMen" and adding a touch of transitional decor to my apt &, thanks to Flipp, was able to do both! I have been on the lookout for a cool new loveseat & Dan came to the rescue with the perfect find saving me hours (who am I kidding?...weeks) of furniture shopping! There were so many cool options and Dan is a pro at helping to focus on what would work and making suggestions on home decor ideas...best experience & so easy! Big bonus that you can buy piece & have it delivered that very same week. Patience may be a virtue but it is NOT one of mine - much more of an immediate gratification kinda' gal! (*see my review on Chris Rodriguez Moving Co) I will be going back to flipp for some stellar accents (so many funky little tables, lamps & excited to see the new Trina Turk pillow collection)! I really could just move into the awesome store...perfect Russian Hill location & a groovy garden. If you have a petite place but want BIG style...this is the spot & Dan is your man!

    What got me into Flipp was the beautifully placed succulents just outside of the store. I've been…read moreinterested in furniture and I thought it would be interesting to check out Flipp. Although the store itself was rather small, there was a huge variety of items being sold. Not much sofas and chairs, but more like decoration. What I also liked about my visit was that there was an outside part of the store for the succulents and items that complemented it. Overall, interesting experience and I suggest you guys checking this hole-in-the-wall furniture shop!

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    Belso Home & Garden by FL!PP - Full-grain leather queen sleeper. High quality and extremely comfortable. Thanks you Hannah for helping out.

    Full-grain leather queen sleeper. High quality and extremely comfortable. Thanks you Hannah for helping out.

    Belso Home & Garden by FL!PP - Showroom

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    Williams-Sonoma

    Williams-Sonoma

    3.3(297 reviews)
    0.3 miUnion Square
    $$$

    Randomly got a few things online and picked up on my way to a reading at SF Playhouse. So happy I…read moredid! I totally forgot what a warm and inviting holiday environment Williams Sonoma creates. It's the family feeling you wish your family had. Every single person is charming and friendly, starting with the offer of some peppermint bark the minute you enter. If you need a quick dose of holiday spirit, drop in!

    I have been a B2B customer of Williams Sonoma and its portfolio of brands for six years and have…read morespent tens of thousands of dollars with these companies on both personal purchases and business purchases for client homes. That history is why this review matters. Based on my experience over the past year and a half, this has not been one isolated mistake. It has been a repeated pattern of fulfillment issues, poor follow through, and online customer service that often did not lead to a meaningful resolution. As a result, I have lost confidence in Williams Sonoma and its portfolio of brands. What makes this especially disappointing is that my experience was not always this way. Up until about a year and a half ago, I found the customer service team friendly, personable, and helpful. That contrast has made the more recent decline in service and follow through especially clear and is the reason for this review. One example involved a wedding gift valued at around $300 that was delivered to the wrong address. A replacement was then initiated for the correct address and later canceled without explanation. After more than an hour on the phone, I was told I would need to work through UPS. UPS then declined to assist because too much time had passed. Whatever happened internally, the result for me was that the issue was never resolved and I did not receive that wedding gift. Last winter, I ordered stainless steel toasters for two clients. Instead, both clients received the wrong color and finish. I called customer service four separate times, and the matter still was not handled correctly. One client received the wrong item for a second time, and the other client's replacement was delayed for months because, as I was later told, it needed internal approval and had not been processed. I had to call again to find out why nothing had happened. This did not just consume my time. It also reflected poorly on me and my business in front of my clients. Other orders followed a similar pattern. Custom coasters ordered as wedding gifts, valued at over $100, never arrived. Instead, an oven mitt was sent. After speaking with customer service, I was told the correct item would be sent, but after six months and still no coasters, the order was canceled and I did not receive a clear explanation or resolution. I also recently experienced delays with bookcases because the delivery team was, according to what I was told, waiting on payment authorization before completing the delivery. The result was that our items remained undelivered while the issue sat unresolved for weeks. Recently, I received a white lampshade with what appeared to be blood on it, still sealed in the plastic. I reported it and was sent a return label, but I did not receive the level of follow up I would have expected for something of that nature. I have also found the over the phone customer service experience increasingly difficult to navigate. In my experience, many representatives sounded highly scripted and had limited ability to resolve anything beyond the most basic issue. The online chat directed me to a blank page for refund information, then offered to connect me to customer service, only to say they were too busy and instruct me to try again later. I also attempted to submit delivery feedback by text and received an error saying my response was too long, even though I had only answered the prompts provided. In my experience, there was a great deal of language suggesting customer care, but the process often led nowhere. These experiences have been especially disappointing because Williams Sonoma and its portfolio of brands present themselves as premium retailers. In my experience over the past year and a half, the service, follow through, and quality control did not match that standard. I understand that mistakes can happen with any company. What changed my view was the repeated nature of these problems across multiple orders and brands within the portfolio, along with the difficulty of getting straightforward resolution. Based on my experience, I would be very cautious about relying on Williams Sonoma or its related brands for personal items, weddings, client purchases, gifts, custom items, or important deliveries. Attractive branding means very little when the execution is this unreliable. From fulfillment to customer care, this has been one of the most consistently disappointing retail experiences I have had. I no longer trust these brands with purchases where accuracy, timing, and follow through matter. That is not a minor concern for a premium retailer.

    Photos
    Williams-Sonoma
    Williams-Sonoma
    Williams-Sonoma

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    Old Shanghai - antiques - Updated May 2026

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