My son, his son and wife were there to by a Honda. 3 salespeople (?) stood around talking to each…read moreother and totally ignored him ( and the checkbook in his pocket). Dumb. When the whole family comes in guys, it's sold. No excused like I have to talk to my wife. Sad, but he won't be back. Nor will I.

Friendly knowledgeable staff . I needed a pilot jet for a carburetor on a Sunday morning . Called…read morethe parts department with my request and they verified it was in stock before I drove up there . What more could you ask for on a Sunday morning .

Excellant Honda boat maintaince and repair. Also provides transport of your boat from your lake to…read moretheir shop and back.

Edited previous review. Not sure how the boat repair will hold up, supposedly a sealed gimbal…read morebearing was installed and the ripped seal behind it isn't necessary or affecting anything because it's a sealed bearing.

I had a vehicle issue while traveling north, and had my Honda towed to their dealership . The…read moreservice advisor and manager looked at my car right away and told me they could not fix the part that came loose, but it was drivable to wherever I was going, and to take it to the Honda dealership when I return home. The service advisor, manager and the mechanic were wonderful to me. I could not ask for better service than from Hart service department. THank you.

Let me provide a word of caution to any of you considering buying a GM Truck or SUV from Hart GMC,…read moremake sure they actually installed everything you paid for. I purchased a new 2023 Yukon XL Denali in October 2023 at which time the dealer told me that the adaptive cruise was part of the build sheet, however after I bought it and tried to use it the next day it didn't work. I took it back to the dealer, 30 minutes away, and they said again "it should be there" but when the head technician gave it a whirl he came to the conclusion that it wasn't functional. I understand, I probably should have tested for myself if it was active before I signed the papers but the dealer told me it was and I had no reason to doubt them. After some research the dealer rep informed me that it was under constraint and put in a service ticket and said that it should be rectified in a few weeks to a couple of months, this was on October 21, 2022. I checked once again several months later in early 2023 with the dealer to find out the status, and also called 800-GMCTRUCK, and once again was told that I would be notified when it was available for retrofit but that it could be up to another few months. I have taken 2 across the country trips and routinely drive long trips on the highways and get more disappointed and frustrated with GM and Hart because I keep having to do it without a feature I paid for in my new Yukon and was a key feature I wanted when I bought it. I understand that there are constraints and they had "supply chain issues", and I understand that things happen but the lack of communication and plan for delivering what I purchased on a very expensive vehicle is lacking. I rented a new 2023 GMC Terrain from Hertz at Dulles Airport a few months ago and it had adaptive cruise. To be told now that the vehicle would not be getting the adaptive cruise feature that I asked about before buying and was told would be retrofitted is extremely frustrating. Where is the good customer service and responsiveness that Hart touts and promises? I sure haven't seen it. Make sure you ask if your vehicle has everything and check it over before you sign the papers. I will be contacting General Motors to lodge a complaint against the dealer as well getting my attorney involved for their misrepresentation and them lying to me unless they contact me soon to remedy this situation.

New Year's Day snow debacle! Very responsive and…read moreprofessional. Bailed out my kid from a snowbank and my husband after he tried to get them out. They both were really stuck. Would recommend this place to anyone!

These guys were the most helpful and understanding, I was stuck in a snowbank with my wife and they…read morewere out to help us within a half hour and got us free in a matter of minutes!

Tim Somers was our salesman and he was excellent. We started as shoppers in California and he…read morehelped making our purchase once we got to Michigan, a total breeze. He found the bikes we were looking for, two Honda XR150L, at a great price and made it all very seamless. Even delivered to our cabin. He even went above and beyond by delivering a replacement battery to the cabin post purchase when the bike wouldn't start. Can't recommend him enough. Thanks Tim! The bikes are also fantastic by the way. -Kera & Jeff-

If you own a canAm motorcycle this is the place to go for service and parts in Northern Michigan…read more Everyone is very helpful and take pride in everything they do. All the employees are friendly. This time I took my Spyder in for the first oil change and a recall. It was done in about 2 hours. Meanwhile, I went shopping. I've purchased accessories from them and even bought my Spyder from them. They have a nice selection of new and used vehicles for summer and winter. On the show floor they have a very pretty blue 2012 Spyder I admired. Mines a 2020 so I'm not in the market, but that 2012 looked well cared for. Motorcycles not your thing they've got UTVs, ATVs, snowmobiles, jet skis. Heck they even have kids' size ATVs and UTVs. I got a kick out of one of the staff moving around a kid's UTV. He had to pry himself out.

Can I just say that I'm so happy that Lauren is back as the manager. Went in there today and was…read moretreated like family once again. Her crew is so well trained, she's energetic and honest. I can't say enough good things about her or the way she runs her shop. If you think you have a good oil change shop, you haven't seen anything until you come over here.

We are vacationing and realized that it would best to get an oil change before heading back. We…read morestopped in randomly today 11/11/24, and were greeted by 2 gentlemen that had us pull right in. They discussed the options that we had and incredibly, we were able to get a 50% discount for Veterans Day! These 2 young men were professional, courteous, and very thorough. They went through their checklist out loud, confirming with the other that everything was done to standard. Before doing anything that could have potentially cost additional, they reviewed options and confirmed our decision. We had a fantastic experience and were very impressed by these two attendants. Highly recommend!!!

As someone who tried to get help from corporate a few times about how customers were being scammed…read moreinto expensive services by employees (witnessed employees putting old dark motor oil on transmission and driveline samples to make it appear burnt/dirty/worn just to trick customers into an expensive transmission service) to bump sales numbers, listening to customers complain about how inappropriate comments and noises were made in front of customers and their children by employees, and witnessing some employees using substances while on the clock. The manager Bill hides it well and most employees fear him cutting their hours/pay or firing them for false reasons if they even so much as ask for the district manager Ricky's number in fear that it will be trouble for him. Anytime another manager higher up than him has to talk to an employee Bill gets upset and harasses them for information on what was talked about and if/what was all said. Customers have no clue to some of what happens right in front of them and or to their own vehicles but as someone from the company I do. Just know that not all employees do these shady things, it's just fear that keeps us from speaking up about it.

When a business does so well that you feel compelled to write a review, that really says something…read more Many people are all too happy to write a negative review when they have a bad experience but it's easy to forget to leave a good review however one must be left for this establishment. They were very professional, they cross checked everything with everyone in the bay so that all the guys knew what the other was doing. I assume this is for safety and it's brilliant. The gentleman who assisted me was professional, polite and kept me appraised of everything that was happening with my car. Overall it was a really nice experience and I will be going back for sure.

I've been dealing with Eric and Chris for at least 10 years. They've always treated me very well…read moreand did a great job diagnosing and fixing a pretty confusing electrical problem I had. I would/do recommend them to all my friends!

Did a great job repairing my son's Harley after an accident with a deer. Very friendly,…read moreknowledgeable staff.

After a few months of using my brand new Ferris push mower it stopped working. First Hyde said…read more"operator error" but didn't know why and it would not be covered under warranty even though it had only been used less than 10 hrs. When pushed for clarification they said I put dirt in the gas tank. They said it would be $1,500 for a new motor and couldn't possibly be fixed. I took it to an honest mechanic who spent a few minutes tightening and adjusting and it works like new. This place is VERY DISHONEST

Hyde Services does great work on my machines !!! DR Field mower, John Deere mower, Troy Built…read moremower, Yardmax rototiller, and Craftmans snow tiller.