They changed the name to The Orchards at Four Mile.
Probably because of all the negative reviews circulating the internet.
I currently live here.
After seeing the model unit, my husband and I thought the apartments were really nice! But first impressions are only that... our unit smelled terribly and we have been fighting the odor ever since.
Stains in the carpet although the were supposedly shampooed before we moved it. Sprayed stains with carpet cleaner and scrubbed them for days in a row until they came up. Something a carpet cleaner could've easily handled.
The heat is hot water and very inconsistent. You either wake up in a pool of sweat or freezing to the bones.
Neighbors are ghetto and loud. Lots of drugs running through this place.I had a peeping tom and complained to management. They provided me with a pat on the arm, and wooden dowels for my windows. And a number to TEXT if it happened again. Well it did, a few windows down from mine. The texts I sent went unanswered and noone has checked to make sure the problem has stopped (it hasn't).
The staff is always rude. I don't care what issue you may have, they are short with you and snappy. Some staff live in the apartments, but god forbid you share pleasantries with them.
They are out for every dollar they can scam from you! Lots of hidden fees and penalties not listed in the contract.
According to the contract, you must give 60 days written notice to vacate. Which is odd...isn't that what an ending lease date is for? Anyways, what they omit from the contract is that both lease signers must be present to sign a notice to vacate form they they provide. No big deal, except that my husband is away on ACTIVE MILITARY DUTY and cannot sign the document. That means that until he returns and can sign the document IN front of the staff, we are being charged additional rental fees on top of the rent. I confronted them with the contract in hand and questioned why I have to sign their form instead of the stated "written notice to vacate". She told me if she accepted any other document other than the one she had in her hand she would be breaking the fair housing law. I asked about exceptions for military families. She said (actually raising her voice) "I'm not willing to lose my job to help you." I'm thinking, 'I'm so glad military members are willing to lose their lives for you'. I asked, "why doesn't the contract say anything about this 'notice to vacate form'? The contract is unclear and may confuse people". She was immediately offended and said, "its just common sense!" I asked her if she was calling me stupid and she got real loud and said (probably for her boss to hear), "I NEVER said you were stupid." No, she didn't call me stupid, but her tone, volume level and unprofessional manners sure did. They suggest my husband print a copy of the form from his email, sign it and have it notarized and fax it back to them. I tried to explain, "he's pooping in the woods, firing missiles, and sleeping in a one person tent. He doesn't have access to a computer, fax machine or a notary" their answer, "I don't know what to tell you. Pay the fees to avoid additional late fees."
I was near tears after being humiliated in front of the entire staff and future patrons sitting just feet away. I was frustrated while talking to her, but never once was I rude, did I raise my voice, or use profanity. She created a hostile environment in the face of someone who came to her politely. read more