Living here has been the best experience that I have had living in an apartment. Each apartment is…read moregiven access to a garage which is such a bonus during the winter. The pool area is great and always kept clean. The staff is wonderful and accommodating, I cannot say enough great things about hidden creek!

I had the opportunity to live at Hidden Creek for just a few months but had to relocate to another…read morestate for work. But, I think my short time is worth noting. First, let me start with the staff. Laura and Jennifer are AMAZING! Anytime I had an inquiry, a request, or the very select few times I had a concern, they always made sure to take care of it. And forgive me for not knowing his name, but the gentleman in charge of maintenance is AWESOME! Always quick to take care of an issue you may have (minus normal hours - that's normal!). It all starts with attitude, and this staff has the best! As for living, if you are looking for a place that helps you feel secluded, peaceful, but close to everything, this is the place to live. The only concern is limited parking in front of your unit, but that only happens if you are coming home late at night. Morning and throughout the day is no problem, and there are other spaces available across the complex if something isn't in front of your unit. You might have to walk a couple minutes, but again, only if you are trying to park late at night (around 9:30-10). The appliances are up to date or new, there is plenty of space with the garage (snow...think about it) and it is a very relaxing place and community. Plus, you will have a nice welcome kit waiting for you (won't spoil it) Thank you to the staff for my short, but enjoyable, stay. You are VERY good at what you do!

Nice apartments, close to downtown. Clean building, staff is helpful, neighbors are niceread more

These apartments were converted from a condominium complex that didn't quite sell as plan. The…read morebuilding is electronically secured, has underground parking and is meticulously maintained. The proximity to Sixth Street Bridge Park and nightlife such as Rocky's make it a great draw for young professionals, and it's pet friendly.

This will be the second time my wife and I have resided here. We lived here in the early 90s. Now,…read morehaving sold our house, we are happily downsized at this well-maintained apartment complex in Heritage Hill. The fair, reasonable price of rent offers heat, a parking space, and swimming pool. And a small monthly fee gets you Wi-Fi. Robb owns the complex. But he's not an absent landlord, concerned only with his property. Robb has a broader outlook, displaying a passionate protectiveness for the well-being of this wonderful neighborhood. My wife and I are elated to be back here. Love this place.

Great location, very close to downtown and included parking. The landlord is very attentive…read morewhenever we need something looked at or fix. I have enjoyed my time here and would recommend it to anyone looking for a place.

I lived in on of these '616 lofts' apartments. It had granite countertops and new appliances which…read morewas pretty nice. Most aspects of the building that contained my apartment was pretty high quality. They also have a facebook page to foster a community for everyone living in the building which is pretty nice. Unfortunately the apartment is not as large as advertised. The '540 sq ft' apartment I lived in was actually no larger than 450 sq ft (not sure if that is false advertising?). It was also common for the common areas to smell like wet dog. On top of that, when I moved into my apartment the key I was given did not work so I could not access the building. They also forgot to give me a key to the mailbox on the first floor. So, the physical quality of apartments are nice because they are new (albeit a little false advertising on their size). My experience moving in really wasn't that bad but the small things that happened when I moved in seemed quite unprofessional. They indicate a bit of lazy and unprofessional behavior on the management side of things.

The staff at 616 Cherry/Grandville were helpful and accommodating during our recent apartment move…read more It was great to have such a responsive contact and get quick, honest answers.

Planet fitness discount just above it, which is convenient, beautiful patio, a great view of the…read morecity excellent prices and variety of options of layouts

I've really loved living here. The apartments are super nice and very up to date as the building is…read morefairly new. Everything is organized nicely in the building, and more often than not it was a very quiet environment. They even had pet amenities for those who live with their pets. Lots of coverage on small, typically overlooked details. The only issue I ever experienced living here has to do with the parking garage. The parking rent is a separate rent from the apartment itself and is a pretty large monthly expense. They were updating the parking system when I was living here, so there were times when the parking meter wasn't working or when they would leave the gate at the meter up and non-residents would take up all the parking, leaving residents with nowhere to park. Although I only experienced the parking garage being completely full once, that's still a night of not being able to park my car in the garage despite me paying a large sum for a 'promised' spot in the garage. This issue has since been fixed and I hope there are no future issues. But all in all the experience here has been very positive, and given the choice I would live here again.

I don't believe we've lived here an entire month yet but we absolutely love the environment and…read moreculture of the community ! Our property manager, Mahrissa, was incredibly personable and helpful during our entire process. She answered all of our questions in a timely fashion and was extremely knowledgeable. We had a lot of stress transitioning from out of state and Mahrissa was remarkably accommodating. We also want to recognize Roy for attending to our repair requests so quickly ! We have never had an apartment experience like this. We appreciate the entire team for their attention to detail and kindness.

Do not move here. The hallways look beat up. Apartment Heater was making horrible noises all…read morewinter, complained all winter for 2 seasons and finally was moved into a different apartment because mold was everywhere including damaging about 1000 worth of our property. They blamed it on us but we have never had mold grow in any apartment before. Their response time is horrible. Asked corporate to call took them two weeks, Manager was supposed to come tour new apartment with us but missed the appointment and finally called a day later stating emergency happened after we took off work to be there. Scheduled maintenance in morning, find out in the late afternoon that they wouldn't be coming after making arrangements for pet and moving our furniture. POOR POOR POOR customer service. Would not move here. Do not recommend this company.

it's a nice place to live. Management is good and helpful. Location is good. Cassidi the resident…read moremanager is a rock star. Recommend.

Over all a great place to live…read more The good - Even though I personally think the rent is a little high but it is right across the street from Van Andel Arena, down the street from Social House, next door to the B.O.B. and AC hotel and Barrio, above GLC 20 Monroe Live. There is a parking garage directly across Ottawa from it and one down the easement shared with 20 Monroe Live. Directly across Monroe is the Courtyard Marriot Downtown. There is plenty of places for guests from out of town to stay in the surrounding area including at least two Airbnbs in the building. The water bill, parking bill that is discounted compared to a monthly parking pass through the city, and Internet bill is included in the monthly rent bill so it's payments to one place. There are discounts and perks for businesses around town and in other cities that DTN properties are in. The staff is nice. The office is efficient with getting information out and typically answers the phone quickly or calls back quickly. I've had some times where someone in the leasing office says they'll contact another person that knows more about a topic and then contact and even if the person who knows more contacts me, the first person I talk to follows through. The entire area outside the apartments is pretty much on camera, has security for the different businesses there 24/7, and during events GRPD is down here with a heavy presence. We can barely hear our neighbors because the walls concrete I don't know if there's drywall over it or not, the floors have vinyl flooring over concrete, and the ceiling is bare concrete. Our electric bill is so cheap in the cold months because of the massive windows and there's a ton of natural lighting from the windows and sliding doors. We barely use the lights in the apartment during the day. The bad - When I walked into my apartment the very first time maintenance was there changing the drum on my washer and the apartment wasn't totally clean. The washer broke within a month and was extremely loud, maintenance said it was a normal noise. I had to fight to get a new washer put in and it finally did get put it and it's so much quieter. My tub was partly clogged when I moved in, I asked maintenance to fix it and they pulled some of the clog out but not all of it. You'd think 20 Monroe would be the loudest of the venues around since it is in the same building, it is by far the quietest. In the summer if you open the sliding door you can sometimes hear the announcement speakers over on the outside of the Van Andel Arena. Every weekend from about 8pm-2am even with the doors closed you can hear the bass from the music at Social House, it was annoying at first but eventually I got to the point I didn't notice it. THEN The B.O.B. opened back up. I do not want to talk bad about the B.O.B. because it is really awesome but when the DJ is outside they are loud enough that it sounds like a radio is on. Management at the B.O.B. was apologetic when I talked with them about it. They are really nice there. When events are going on do not expect to be able to get your car out of the parking garage. My husband and I actually plan around the event schedule down here for when we should NOT go anywhere in our car. To make it worse except the first month we lived here the Fulton Monroe intersection has been under construction. The no private parking for residents blows. We risk our vehicle every single day and night having it in the public parking garage which I'm not overly savvy about and the walk to the parking garage sucks. The ugly- Amazon does not put packages into the package room. The Starbucks coffee machine is out of hot chocolate most of the time and/or not working. There are panhandlers asking for money or food a lot of the time in the easement. The electric bill is stupid high in the summer. The front door isn't sound proof hardly at all. We can hear neighbors coming and going and if anyone is talking in the hallway. Window washing only happens in August so all summer we got to look at bird poop. With the pet rent, parking, the internet and Direct TV our rent is over $2,000 for a one bedroom. The rent itself for the one bedroom we're in is $1,970. It's a lot. If we have any struggle with paying that even if we're behind only $150 we have 17 days to pay it before the eviction process starts without any way to set up a payment plan. The workout room here is sad. The one at Arena Place just down Ottawa owned by the same company is spectacular. They could have done so much more with the one here. Would I move here again? In a heartbeat.

This is going to be long. After living in California all my life. For a job, i decide to uproot and…read moremove to Grand Rapids, Michigan. moving from California to Michigan was a big transition, and having a comfortable, welcoming place to call home made all the difference. Honestly, my two years in Grand Rapids would've been rough without it. Choosing Ridges of Cascade was easy. Here is the reason why.... Office Staff - Nicole and Dottie both have been absolutely amazing. The level of communication and care you provided was more than I've ever experienced anywhere else. No matter what I needed, they were always there to help in some way. From quick replies to clear and thoughtful updates about changes, road work, community events, and more -- they kept everything running smoothly and made me feel truly looked after. Maintenance Team I'm pretty sure I kept them the busiest! There were times I felt like I might've been a bit of a handful with my requests, but they always showed up with professionalism and care. The quality of work they put into maintaining the apartments really shows -- from the precise painting on walls and baseboards to clean flooring, solid cabinet hinges, rust-free fixtures, and spotless faucets. Even the thermostats looked new! Seriously, it's the best-maintained place I've ever lived in. The entire team at Ridges of Cascade does an outstanding job, and it's obvious to anyone who lives there. My only (very small) complaint is that no one ever accepted water or a cold drink from me on those hot days. Highly-recommend this place anyone looking for a nice quiet hope to live in. Ps..I moved out in May after 2 years.

Just want to let anyone who is looking for the Best apartment living experience not to go any…read morefurther than Ridges of Cascade! I have lived here going on 7yrs . Beautiful, well maintained and quality apartment living. I thought it would be a big adjustment but with the awesome attention and genuine care of the management .. Nicole , Dottie and Aaron I felt like I was Home within the first week. Aside from the extremely well kept surroundings the floor plans are very creative and well appointed. Also, very friendly community with every age represented.. no need to look any further... this is the One.Eileen Bertsch