Fantastic company. They did an incredible job in our huge crawl space!!!! They didn't stop working…read moreuntil they finished the entire job. Non-stop for a total of 5 days . They also did our attic - we had squirrels that had been residing in our attic- they had made many little homes in the pink insulation - looked like they had been having a huge party up there with their babies . All insulation had to be removed and replaced. Incredible job .My husband and myself are physically feeling much better since all the mold and other " animal debri,etc" was cleaned,scrubbed , was removed. Would not use anyone else!!! We are now sleeping well and are confident that we are not breathing in mold from humidity crawl space issues nor animal excrement. This is the way to go!!!!

This company is anything but reputable, honest, or willing to stand by their reputation. After…read moreresearching and contacting multiple companies I hired Atlantic Corp in Fuquay because the sold me on their long-standing reputation in the community, all their certifications, high quality of work, and frankly telling me how much better they were than any other company doing this work. I hired them in October of 2024, and paid almost $1,100. For the work, which was reasonable based on other estimates and the work was done on time as scheduled with no obvious issues at the time. Due to ambient temperatures mid-October my heat and AC weren't really running and my bills were less than $30. In November my heating bill went to $220 (significantly higher than last year) and in December it jumped to $340 and my home was not maintaining heat. Ridiculously high bill for a cold home. I first contacted an HVAC company who determined that my system only 2 years old was working perfectly. They diagnosed that I likely had a problem in my duct work which could have been torn and or disconnected during the October cleaning and that was why my house was pumping heat but staying cold. I had to call this company dozens of times before anyone answered the phone or returned my call. I left several messages which were never returned. I even informed them that I had to hire someone to investigate the duct work so I could have adequate heat, but wanted to give them a chance to make it right before I did that. Minimal effort was made on the part of the company to communicate with me, much less help address the issue - this was mid January with sub freezing temperatures. I contacted a second company who was able to find the damage in the duct work and repair it. I asked Atlantic Corp to pay the $409 for the repairs it cost me. I didn't ask for anything for the increased bills I had paid, a refund for the cleaning itself, or the three days I had to take off work to address this. This seems very reasonable considering two professionals put on their invoice that this was due to damage during the cleaning. They deny that they did this damage or had anything to do with it. They offered me a $100 refund with a denial. If you are looking to use a company who stands by their reputation, I do not recommend.

Paul and his new assistant came to our home to clean out our dryer vent. They were both very…read morefriendly and competent. During the cleanout process, Paul noticed that the vent inside the dryer (not the vent and hose to the outside) was not properly attached. Apparently, when we had the dryer installed during a move a couple of years ago, the installer jury-rigged the pipe instead of using a proper LG OEM pipe! Paul recommended having this corrected to avoid a fire hazard. Thanks, Paul!

‼‼‼THEIR REVIEWS OUTSIDE OF GOOGLE TELL THE REAL STORY‼‼‼…read more If you're facing an emergency, this is not the company you want to rely on. Their focus is profit, not people. To them, customers are just another paycheck. It's disgusting to take advantage of people in such vulnerable situations. Learn to make money another way!!! Or do good, honest work. We made the decision to switch to a smaller, local contractor -- and the difference has been incredible. We're paying less, included in every step of the restoration process, and finally feel heard and respected. Please, save yourself the stress. ‼Look at their ratings‼: on most platforms (including feedback from former employees) they average under 3 stars. The only exception is Google reviews, which feels suspicious on its own. You deserve a contractor who values you, your home, and your peace of mind. This company is not it.

We had the unfortunate experience of a relatively minor water leak on our ground floor, but water…read moredamage remediation was still necessary. Our experience with Aaron Frost at First Choice Water Damage Experts was nothing short of amazing. He truly has the interests of the homeowner in mind. Not only did he have the experience and equipment to deal with the residual moisture and prevent mold growth, but he was our advocate when it came to understanding our options with the reconstruction aspects of the job. We wholeheartedly recommend First Choice if you have the misfortune of needing that type of service.

If you have water, storm or fire damage to your home, these are the people to call. I can't say…read moreenough about how professional and responsive they were when we had a leak in our home. They called and followed up almost daily. Highly recommend!!

Ben Bass is a crook. We had them install new vinyl windows for over $10,000. They sold us windows…read morefrom Accu-Weld who was going out of business not only that the windows had a known manufacturing flaw which caused the seals to break. The piece in between the glass was plastic not metal and melts which is the reason for this problem. Ben over-charged us, sold us windows from a company out of business which he knew about, and then had us pay him in full on December 31st which disqualified us from the $1,500 tax exemption. I am totally disgusted with the whole situation and wished we could sue him but it happened in 2009. I would never do business with this place there are out for your money and that is all. Buyer Beware and run from Builder Services as fast as you can.

I had scheduled a appointment for exhaust cleaning and it was an emergency since there was a dead…read morebird in the vent that was causing bad odor. I called them on Wednesday and scheduled time for Thursday.. they called me 1 hour before the appointment and cancelled / moved to Friday. Again on Friday, they called 30 minutes before appointment and cancelled again. Every time they gave the same reason... emergency appointments that needs to be attended to. Extremely unprofessional and poor customer service.

When you need help fast, give these guys a call. Bill will get you the solution to your problem,…read morefast. And, did I mention, fast?

Scott Moore and his partner were superb. They were super helpful and knowledgeable about potential…read moremold due to the leaking appliance I had on the second floor. During their visit, they made sure to go above and beyond to make sure I understood what was going on. 100% would pick these guys to service any house.

Jose was very knowledgeable and professional in explaining the procedure. I could easily…read moreunderstand what was being done to dry out my kitchen floor and the crawl space below my kitchen. It took several days with the fans and dehumidifiers running. He came daily to check the moisture level of my floor until it was at an acceptable level to have my new floor installed. I will definitely call Jose with Water Damage Pros if I need this service again. Very happy with the results.

They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.