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Winchester, VA

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Old Navy

2.6 (5 reviews)
Closed • 9:00 am - 9:00 pm
Updated over 3 months ago

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Gabe's

Gabe's

3.0(20 reviews)
1.0 mi
•$

I don't normally leave bad reviews. I have visited this location several times and had good success…read morefinding what I needed. Today it was not the case. I went looking for a raincoat, thinking maybe I could find something that was insulated and not too obnoxious of a color. I was also looking for work pants. Dickies, Carhartt...a brand of decent quality. I would even settle form Levi's if they're not too expensive in colors that are work appropriate. I am used to the layout of the store. This time they seemed to cram more junk all over the place. Stands of phone charging cables, spring water, tee shirts...all kind of stuff on the way to the men's department which has shrunk to maybe 20% of the store. Ok, I decided to walk the aisles to see what I could find. Slim pickings. Lots of tees, jeans with holes in them, serious selections of hoodies from various brands, light duty (what looked like designer style) jackets plus a load of sweat pants and night wear for men. I finally found a rack of Carhartt "work pants" which had a cuff at the bottom shrinking the bottom of the pants so my foot wouldn't even fit through. Back to the rack. Everything had the cuff. After that there was nothing in the store I wanted. Possibly a winter jacket. Nothing. No raincoats to be found. I normally get some wild socks for my brother in law for Christmas, none of that. Socks for me, nope. Size 6-12 never fits my foot. So I left without buying anything. The store seems to have gone to pot. Broken hangers everywhere on the floor. You can smell the bathroom about 3 aisles away. Fitting rooms that are locked and help never comes. A nice lady let me use the one she was using when I wanted to try on the pants. The disappearance of things like brand name jackets and pants. I don't think I'll be visiting again.

If I could give 0 stars I would. I was shopping with my young daughter looking at shoes when an…read moreassociate came up to her and yelled at her to stop touching her shoes and was complaining about people messing with the shoes. I was confused as this is a store and its always a mess anyways. I found a manager and began to explain the situation to which he told me maybe my child should not be touching shoes on the display then. This was not a display it was a long table with shoes thrown on top of it. Manager and employee were very rude. Unfortunately I think the manager just seemed very uneducated and nervous. Places just seem to promote anyone anymore.

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Old Navy - womenscloth - Updated October 2026

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