I have been to this store on several occasions, usually when I am looking for a dress for a special…read moreevent for my daughters. I was recently in the store, and purchased a dress for pictures for my younger daughter, but could not find a complimentary dress that I liked for my older daughter. (The dresses were for Christmas photos) I was very clear with the sales associate that I was purchasing the dress with the caveat that it would need to match a dress I was going to try to find elsewhere. We ended up purchasing two dresses at a different store, so I checked the receipt to determine the return policy of Children's Clothing Patch. To my surprise, there was a stamp on the receipt marking the dress as "final sale". The dress was not on a "sale rack" in the store, and, at no point did the sales associate inform us that it would be a final sale. She knew that we needed to find a coordinating dress or we would not be keeping the dress. I returned to the store, and the incredibly rude sales person there told me that I couldn't return the dress because it was a final sale. I politely told her that we weren't told this, and we were very clear when we purchased it that we might possibly return the dress. She essentially called me a liar when she commented that she has never not heard any sales associate inform a customer of a final sale item. After much rudeness on the part of the sales associate, she then went to consult with the owner. They did end up giving me store credit, so it was not a loss to the store. The owner never came out of her backroom to explain the policy or to apologize to me for the behavior of the sales clerk. Terrible way to treat your customers! Bottom line is- the sales clerk was incredibly rude for no reason. And, frankly, the prices are high for a children's store- you can do much better at many other stores with more feasible return policies. I won't be back to this store. Their product is not worth the hassle.

This the best store for children's clothing. There is always a wonderful selection and the quality…read moreis very good. The selection includes many things made for this retailer which is nice to be able to have different outfits from other stores. The embroidered pants for little boys are adorable. The people working in the store are always very nice and make shopping a pleasure.

Cute baby clothing shop with some really nice things. It's a bit pricey, but worth it for a special…read morebaby gift. We purchased the most adorable, newborn lion kimono outfit and a precious elephant knotted gown.

One of the best selection of baby and children's clothing in the area. Not only is the owner…read moreamazing, he's super personable and remembers each customer! I love having the ability to customize my son's clothing and appreciate that I can go somewhere to directly speak with someone about my vision, each time they have made my vision become a reality! I was even able to personalize some converse sneakers for the whole family for my son's first birthday party! All of the lines that are carried there are quality clothing and toys! I cannot recommend the store enough and will continue to be a loyal customer!

First start with the positives, this is such a unique beautiful store that you can definitely get…read morelost in. However, for the prices they are asking, the customer service is terrible. My husband and I were searching for newborn sizes in a few outfits and asking questions and the employee just looked at us and turned back around to the register. There were no other customers in the store and she almost made us feel like an inconvenience. Never said hi or offered to help or anything. We decided to just leave and look elsewhere.

This boutique page is covered with images of children, wearing handmade designs from another small…read morecompany which Laylas boutique does not sell. are one-of-a-kind, handmade pieces that take days to finish. Its sad that you then go and mass produce it and use someone else's picture quality to sell and make a profit off of a single mother. Thanks for the quick response, but as you posted on your page, the items are already ordered and you took pre-sales on them . Do better in the future. There's room for everybody in the children's boutique industry. Thank you.

The staff were nice and accommodating they had a great selection, and there were good deals!read more

Terrible customer service. I placed an order to a mailbox service I use to pick up all of my…read morepackages in one location, and because they *suspected* I would be reselling or redistributing the item because it was being shipped to a "warehouse", they canceled my order and refused to ship it. Even after calling them and explaining that it was a personal gift they still refused. Unbelievable.

I bought a bathing suit for my granddaughter who lives out of town in February for $49.00…read more Today tried to exchange for size, as they still had the same suit , on sale for $24.00. I didn't want a price adjustment, just a bigger size. They said it's beyond return date( it was, but they still had the bathing suit, now at half price). Salesladies hands were tied, but it's policy. I will not shop there again

I had forgotten to bring my coupon and the sales manager told me that I could bring it back in…read moreperson within 3 weeks, and they could do a price adjustment. I couldn't do that so I left it alone. I happen to be at another store who told me that it would have been very easy for them to do this over the phone the same day. I called this store back and they denied everything and refused to help. I will not come back to this store because they give out false information and are not there for their customers at all.

I was browsing around suburban square and walked into Gilbert & Evans. I saw their roller rabbit…read moreand was very excited to looks at their selection! I am still 13 so I can fit into youth size 14. The lady working there asked my if i still fit into size 14 and i said yes. I looked at the different designs and picked out the blue hearts. She saved my dad from paying double the price for the adult sized pajamas! I was so happy that the worker was kind enough to go out of her way and tell me.

3rd times the charm for me at this quaint boutique in wayne. I previously tried to come here and…read moreeach time they were closed sad i know especially when one is in need of retail therapy. Upon entering this little shop in Eagle Shops you are overwhelmed with white but in a good way. The layout is nicely designed with dresses , jeans , bags and jewelry all arranged so that it catches your eye , then you fall in love then you buy (the owner is a marketing genius). The owner just happened to be working when i arrived this past saturday afternoon and she helped me pick out a cover up for my upcoming trip to Greece. I literally wanted to buy everything but refrained and spotted a beaded bracelet made from wood so i added it to my bag. Ive already spotted some necklaces that i wanted so maybe a birthday gift for myself or someone will take the hint ..... My only gripe is that the hours online, and the door of the store says they have sunday hours. (They don't and finding out the hard way i.e. driving out to wayne is not fun) I will be back Im sure of it

Buyer BEWARE! Horrible experience when trying to return earrings that I purchased in March of 2018…read morethat changed color and lost all of the sparkles. Was told that they must have gotten a bad batch and that there was nothing they could do. So I paid good money for earrings that were defective, and they wouldn't stand behind their product. What message does this send to customers. I will never step foot in that place again!!