Outstanding experience. Angel helped me out and she was amazing! I will be returning for all future…read moreneeds

Amazing customer service! Very LGBTQ+ friendly. The sales associate helped dress my masc…read more presenting girlfriend for a wedding from head to toe. They hyped her up so much and gave her the full sales experience showing her how she can customize suits in the future for upcoming events. They even put a rush order in to get her outfit tailored in less than a week. BIG shoutout to the sales staff as well as the tailor for making this experience so painless.

Dover, Delaware store…read more I was looking for a pair of boots that are out of stock in MOST of the stores in the US, so I checked this store's inventory. Perla looked very hard to find the boot based on my description only since I didn't have the item # or SKU. To my surprise, Perla found the boot and went above and beyond by offering to transfer the boot from Delaware to my local store, and Tom (Delaware store manager) was EXTREMELY AND INCREDIBLY helpful in making sure that the boots arrived in only a few days. This store's customer service is on the level of Chick-Fil-A...I give it five stars!!! Thanks EVERYONE, especially Tom, Perla , and the Kansas District Manager who cooperated with the Delaware store!

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.