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    Old Navy

    3.4 (12 reviews)
    Closed • 11:00 am - 7:00 pm

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    Breanna H.

    A little disappointed with workers here. I wanted to say the person working the register was really nice and tried to accommodate me while also dealing with a slow customer at the counter. I was confused when two other works walked up, one of them came up, typed something into the computer , saw me in line , checked her phone then walked away. The other worker looked like a manager, saw me in line and also walked away. Hello? You guys were just standing there talking the store is not busy can someone just help? Finally the one at the register helping the other lady asked me what I needed help with my return and I said I just wanted to exchange. I went to go grab a different pair or jeans and was able to check out after that but seriously ? Y'all had over two workers come and see I was waiting and then just choose to not help. Avoid this Old Navy if you can especially if it's a busy time. I can't imagine how bad the service will be then.

    Register and part of the active wear area
    Stacy F.

    Florida Mall location that has been around for years. They've had a remodel and made the location smaller and more condensed. The lower floor is women's and men's items. Upstairs is kids and baby. There are fitting rooms on both floors, registers are only on first floor by the entrance. This location is large despite having been parred down a few years back. It does have a crowded feel due to there being so much merch and fixtures. It's usually busy as this mall sees a lot of foot traffic. As such, it can be a bit chaotic at times since it's easy to get messy when you have a lot of customers touching folded down stacks. There is always a sale going on and clearance racks are a mainstay in the back corners. On the whole it's a-ok. Overall: B Can be chaotic, and it's very crowded (difficult to get a stroller through), but A-Ok on deals and overall quantity of merch.

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    8 months ago

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    1 year ago

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    6 months ago

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    3 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    Primark

    Primark

    3.2(23 reviews)
    0.1 mi•South Orange Blossom Trail / OBT

    I've been wanting to visit Primark and was not disappointed when I finally did! Located at the…read moreFlorida Mall, finding the store was very easy. As you walk in, the different departments are clearly labeled. Great selection of clothing, shoes, home goods, and even luggage. The upstairs is fully dedicated to Disney merchandise - you can find more clothing, shoes, pillows, home goods up here. I saw mainly items featuring Mickey & Minnie, Winnie the Pooh, and Stitch. There were some others displayed like Marie, Bambi, and Inside Out. I enjoyed the time I spent here browsing. The prices are extremely affordable and hard to beat. There are self checkout options and reusable bags available for purchase if you forget to bring your own. You must scan your receipt to exit. It does get very packed on a Saturday afternoon, so be wary of that. But other than that, it was a great experience and I will be returning for more.

    My first time visiting this store and it was a bit too much for me…read more Racks and racks of clothing , shoes , accessories etc but you can't walk an aisle without bumping into people or racks. They have kids, men and women's clothing and accessories as well as an entire disney second floor full of all types of things. For me , it was too much like a bargain mart which I don't care to shop so I most likely won't shop here for myself. I wasn't impressed ...

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    Primark
    Primark
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    The Florida Mall

    The Florida Mall

    3.7(439 reviews)
    0.1 mi•South Orange Blossom Trail / OBT
    •$$

    Exceptional Customer Service…read more Sean, the store manager, provided 10/10 customer service and was absolutely amazing! I shop at EXPRESS often, and after this experience, I will definitely be returning to this location. I originally came in to make a return, but because Sean made the process so easy and pleasant, I ended up doing an exchange and purchasing additional clothing. He was consistently friendly, helpful, and smiling throughout the entire experience. In all my years of shopping at EXPRESS, I have never received customer service quite like this--Sean truly went above and beyond. Thank you, Sean, for your outstanding customer service, positive attitude, and genuine willingness to help customers. You are truly an asset to EXPRESS and an excellent example of what exceptional customer service should look like!

    If you're looking for a typical mall experience on steroids, the Florida Mall is the way to go…read more I've never disliked this mall, but it definitely has a different feel than other local shopping centers. It is filled with tourists due to the connected hotel and proximity to the airport, so even on a Tuesday it felt packed in here. The layout feels almost like a labyrinth but there is a lot of signage on where to go. Most of the stores are ones you can find at most malls, but there are quite a bit of 'unique' stores as well. You've also got the Crayola experience, which is pretty large. While this mall wouldn't be my first choice to go to, it does do the trick if you're needing your fix of big name stores.

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    The Florida Mall - Shake Shack The Florida Mall

    Shake Shack The Florida Mall

    The Florida Mall
    The Florida Mall

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    Once Upon A Child - Books

    Once Upon A Child

    2.6(22 reviews)
    0.4 mi•South Orange Blossom Trail / OBT
    •$

    I've been to this location four or five times. They continuously give you to come back because they…read moreare good at social media. But when I get there, I try hard to spend money, but I'm not able to. There's not a great selection for boys clothes. Very much, not impressed. They do have young staff, and they are not very friendly. Today there was only one nice sweet girl. When selling they give you the absolute bare minimum. Ultimately, I will not be coming back to this location to sell or probably buy anything. Out of the other options in the vicinity all of the other stores do buy a little bit higher and have a greater selection. I saw them turn away at least four or five different people. I was there and my son was given a gift by someone that they wouldn't buy their items. It looks like they have too much inventory that is not put out so they're not really willing to buy much or at a good price. They really need to clearance their stuff out and get some fresh new items.

    If you're looking to clear out your child's gently used clothes and toys for a little extra cash,…read morethis place is an option--but manage your expectations. I brought in a nearly new baby bathtub and well-kept 18-month-old clothes, only to be told they weren't accepting any of it. A bit disappointing, especially considering some of the clothing they do sell isn't in the best condition. That said, the toy and stroller selection is solid, with some great deals to be found. Just don't count on selling much unless you hit the right day!

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    Once Upon A Child - Dance shoes

    Dance shoes

    Once Upon A Child - Shoe wall & special items

    Shoe wall & special items

    Once Upon A Child - Back area, not much room to walk

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    Back area, not much room to walk

    Old Navy - menscloth - Updated September 2026

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