Exceptional Customer Service Sean, the store manager, provided 10/10 customer service and was absolutely amazing! I shop at EXPRESS often, and after this experience, I will definitely be returning to this location. I originally came in to make a return, but because Sean made the process so easy and pleasant, I ended up doing an exchange and purchasing additional clothing. He was consistently friendly, helpful, and smiling throughout the entire experience. In all my years of shopping at EXPRESS, I have never received customer service quite like this--Sean truly went above and beyond. Thank you, Sean, for your outstanding customer service, positive attitude, and genuine willingness to help customers. You are truly an asset to EXPRESS and an excellent example of what exceptional customer service should look like! read more

If you're looking for a typical mall experience on steroids, the Florida Mall is the way to go. I've never disliked this mall, but it definitely has a different feel than other local shopping centers. It is filled with tourists due to the connected hotel and proximity to the airport, so even on a Tuesday it felt packed in here. The layout feels almost like a labyrinth but there is a lot of signage on where to go. Most of the stores are ones you can find at most malls, but there are quite a bit of 'unique' stores as well. You've also got the Crayola experience, which is pretty large. While this mall wouldn't be my first choice to go to, it does do the trick if you're needing your fix of big name stores. read more

Visited The Florida Mall again for Xmas in July. Really love this event. They had some free samples like chocolates and churros and soap making and face painting and free Santa pics and some other pic OPPs. Last year we went and they had Christmas flamingos. They had more this year. They also passed out Christmas bags with Simon mall logo on them. I would be back for this event. My issue with The Florida Mall is that the A/C doesn't work well. It's a huge mall with tons of shops and tons of people walking around. They are so busy. We were looking for stores with the best A/C bc we couldn't really beat the heat here. Primark has the best A/C. Along with Armani Exchange, Ghirardelli bc of their chocolates, and The TNS Store. I wish I could have stayed longer but the lack of A/C made me want to leave. I very much loved the Xmas in July Event and Santa, Mrs. Claus, the elves, the photographer, and the other people working were so nice. The AC is sure lacking and this was the issue last year. Perhaps the big space, older mall and open ceiling exposing the sunshine sure doesn't help. This is a very popular mall. It could def be better here. read more

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Certainly a great mall to find something for the entire family. My only suggestion would be to arrive early as this is also one of the busiest malls that we have, but you will be sure to find something here. read more

The Florida Mall - Shopping Centers Near Me - Orlando, Florida

The Florida Mall is def a tourist destination,& even though Florida feels like a 2nd home to me b/c I have so much family there, I was still there as a tourist myself, so I really can't complain too much. It was very hectic & chaotic, w/ tons of people walking around, but that's kind of what you expect from a major mall in a popular tourist area. There are so many stores & plenty to look @, so it can be fun to walk around & explore. Just be prepared for the crowds & a lot of activity! read more

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nice big mall with section for small children, lots of variety in the shops, definitely something for everyone. Very upscale. Individual restaurants and a huge food court. read more

The Florida Mall - the shopping bag - Shopping Centers Near Me - Orlando, Florida

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Florida Mall is a middle market giant mall with almost one of every store you can imagine. It sprawls a bit all on one level and there's a massive parking lot. There's not a huge amount of charm but you can easily find just about anything you might be looking to buy. read more

The bathrooms here are very smelly and just small for how big the mall is. There should be at least a bathroom attendant to make sure everything is cleaned. The bathroom lines can be very long, just be prepared for that if it's a very busy day. The mall is huge overall and have a variety of options to shop. I would recommend going early in the morning when they open or when it's not tourism season. It's always jammed packed there. read more

This mall is huge ! We didn't even walk around the entire mall but we went far enough for my daughter to go to Miniso which is always a good time. We stopped by a Tanghulu kiosk before we left and got a few sticks to try. They were really good. I want to come back one day to really walk around and explore the mall read more

There's an ad for Uber on the monitor that says "Uber--because there's no parking," and honestly, they weren't lying! Even arriving 10 minutes before the mall opened, the parking lot was already close to full. The traffic including the pedestrian traffic here gets busy fast that's exactly why I came so early! Once you're inside, the mall itself is great. It's clean, spacious, and full of good stores and food options. Just be prepared for the parking and foot traffic. If you can, consider rideshare or plan to arrive early. I was here for an o line order pick up , so I was in and out. read more

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I've been coming here for years! I remember coming here as a kid after school to run around, and on the weekends. I remember when there was an Orange Julius on the way to the food court. I remember there being a little convenient store on the way to the main part of the mall. I remember when the food court was a smaller portion of the mall and the large outdoor section didn't exist. A good amount of the original stores are gone, lost to time. Many of them have left or moved to other parts. The only originals I believe are the Anchor stores and Spencer's gifts in the "sears area". The mall has become bigger, more modern and more touristy. It's still a lot of fun though! I still come here often to beat the heat and have a nice walk around. read more

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This place is massive and bright. Whether you're looking for a specific brand, hitting the arcades, or letting the kids get colorful at the Crayola Experience, there is something for everyone. It has international energy and enough variety to keep everyone in the group happy. A solid base for a day of retail therapy or just a leisurely walk. read more

The Florida Mall - Shopping Centers Near Me - Orlando, Florida

Call me old fashioned but I love going to the mall. There's something about being able to feel the textures of the materials and walking through the stores that can't be matched. This mall has a great selection of stores and a really good food court. Though I would say if you're need to use the restroom, try not to use the one in the food court because for some reason it is incredibly hot back there. Basically like stepping into a sauna. With the variety of stores, you can find different pricing depending on what your budget is. The Apple store location here is usually really packed. You can meet many friendly employees along the way and it is really clean inside. Give yourself a break from online shopping and head to the mall. read more

The Florida Mall - Food court - Shopping Centers Near Me - Orlando, Florida

Visited the Florida Mall to check out the Pop Mart store with my child and had a great experience overall. The mall is really nice and has a good mix of stores , definitely some that I would personally shop at. The food court stood out too, with plenty of options and really good eats. It felt lively and had a lot to choose from. Parking was a bit of a hassle, especially depending on the time, but they do offer VIP parking for about $8 for the day, which is super convenient since it's right up front. Overall, I would definitely come back to this mall if I'm in the area. read more

Had another good experience at the mall, found many more items for my bachelorette across the shops than I thought I would! The floor was pretty dirty across the mall but at least I saw janitors cleaning the trash cans a few times. Still not a fan of those workers in the center of the mall who try to pull you to their stand, but I do appreciate the few businesses that I frequent! I recommend coming on the earlier side as the mall gets pretty crowded on the weekend. read more

The Florida Mall - Shopping Centers Near Me - Orlando, Florida

Today at the food court: (Only food based post) Dirty tables. One person moping forever when tables all just needs wipe. We borrowed- yes- borrowed the cleaners spray so we ended up spraying ourselves. Back in the day we would ask for a table to be cleaned and the person would well... clean it. It's spring break month- do better. We ain't mad... we know it's a mall. Food was good. read more

The Florida Mall - Trash full; food on the ground; food on table. We tried- to find one clean or semi clean table but nope... we cleaned it ourselves. - Shopping Centers Near Me - Orlando, Florida

I have been visiting this mall since 2005. This mall now can see it surviving the challenge of the economic. It is actually improving from the first time I have visited. I can see many pop culture store which is the trend. This includes the food, clothing, and Game Center. I believe they ate in the right thinking. It does attract a lot of visitors. One thing for sure is the bathroom also clean enough for the patron. The food court is not the best but serve the purpose. read more

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A traditional mall that was nice to walk around. Lots of unusual stores that aren't in many malls such as Lululemon, Steps New York, American Girl, The Crayola Experience, Zara, Akira, Uniqlo, Primark. There's a little something for every person and for every pocket. I didn't find the food options in the food court but there are some nice options right outside the mall. The mall also has a Tesla charging station as well as a hotel attached to the mall for inquiring minds. It's also in close vicinity to the Orlando Airport. read more

Went while on vacation it's smaller than I expected for its location. I'm used to giant 2-5 floor malls but I still enjoyed it , it has everything you need and a food court ! You can walk the mall in 20 minutes but it's works if you're on vacation and need to quickly pick up some things ! I do like that it has Primark ! read more

I remember this mall when I was a kid. It wasn't that big, but still a very nice mall with gorgeous fountains in each wing and the center, and the food court near the main entrance with a nice Indian restaurant. I would hang out in the arcades and watch people play over there. Now, it's a bigger mall and mostly for tourists. When I visited during black Friday, I noticed the huge crowd and traffic. Sears is now closed, so we had to walk to JC Penny to enter. There are a lot of great stores like Apple, Bath & Body Works, and Vans. My dad got his new IPhone at the Apple Store, but we did have to wait a little bit in the line. I got my shoes as Vans, which wasn't too crowded and had a decent deal. The food court is now at another entrance. I haven't tried any of the food court restaurants, but I remember visiting Cantina Catrina for an awesome Yelp event. There is another arcade now with the newer games, as well as a one arm ban...er crane game area as well. There is the Crayola Experience, an interactive museum mostly for kids. I loved the mall when I was a kid as I would enjoy the fountains and arcade while my parent's shopped. Now, the fountains are gone and it's pretty packed with tourists. However, it's still a nice mall to shop with various stores and restaurants. Unfortunately, Sears is gone, and I am pretty sure JC Penny will be next. However, Macy is a still a great anchor store over there. Parking can get difficult, especially during the tourist season, so patience may be required. I still go to mall when needed, especially to get some new kicks at Vans. While I still enjoy this mall, The Millenia Mall is closer to me and has better full service restaurant options. Overall: B read more

This mall is huge! There is a lot of food to choose from. Lots of small shops for novelty items. A kids area to let them play. There are stores at all price points. Definitely a place to stop in, no way to leave empty handed. read more

Tip: Go early. We arrived early. The parking lot was basically empty. The problem with this parking lot is that there is no safe way to make it across. There are no designated signs advising cars to yield to pedestrians. Keep your eyes open. We entered through the Dining Pavillion which has Five Guys, Pico De Gallo, Taco Bell, Häagen-Dazs and a Brazilian Steakhouse. There is also a Mexican place call Catrina and Hocco Bar. There are a plethora of stores. Big department stores like Macy's, JC Penney, Sears and Dillard's. There is a Tous Jewelry, Kay Jewelers and Venetian Diamonds. Clothing stores, shoe stores and the always wonderful, Auntie Ann's pretzels and Cinnabon. Uniqlo was whatvwe needed. Great service. Nice prices. By the time we walked back through to go home. This place was brimming with action, kids at the Crayola Experience, people milling about the kiosks and the Dining Pavillion was packed. Go early! read more

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I really like this mall but I'm taking 2 stars off because their bathrooms are absolutely disgusting. It smelled sooooo bad, the line was insanely long, and there was so much that was broken and not working. Sinks, soap dispensers, and no paper towels anywhere. I'm picky about public bathrooms and really don't like using them bbuuuttt I have kids so sometimes.... You just gotta go. The mall itself is nice and there are so many nice shops. You can spend a whole day there just be prepared to spend money if you have no self control like me lol!! I love the little foodie stands they have in there. There's a mango one near pop mart oh yea and there's POP MART!! Labubus!!! Anywho (squirreling) the mango kiosk?? I don't know what to call it they have such good stuff. Sometimes the mango is a little bit too firm and not ripe enough, but it's still very good with tajin and Chamoy. I have gotten it like 3 or 4 times. I also like the chocolate straw stand. It's a bit further down if you're walking with popmart on your left and I guess continue walking kind of towards the left. It's by a seating area and it's very good too. They also have Dubai chocolate strawberries but I just get the chocolate strawberry cup. It's amazing. I went to quite a few stores in there and splurged like crazy in the American girl store. They're so expensive but we're making core memories besties! All in all, a good place to go. Just make sure you use the bathroom before you go or try to hold it lol. read more

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This mall has definitely glowed up over the last few years. I enjoy coming to the Florida Mall whenever I'm in a shop til I drop mood. I stopped by Saturday early afternoon and frequented my usual stores, Zara, Primark, and H&M. I love that this mall has so many stores like the Mall of Millenia without the stress and vast amount of people. I definitely recommend getting there early on the weekend and especially now as it's spring break season. I did enjoy hanging outside in the designated seats that are located in between Zara and Primark and just enjoyed the breeze and nice Orlando weather. This mall has a bit of everything for everyone - even the food court options. From Brazilian to Popeyes, to even sushi that is on a conveyor belt. read more

It's been a couple years since I've been to the Florida mall and they have definitely upgraded. Mostly businesses are evolving but overall it was very nice to experience we came for Crayola but of course we walked the mall. The food court was busy at every vendor which is good for them but it was to long of lines for us so we decided on shake shack which is away from the food court. And the food was great. read more

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This mall is deteriorating to fast! The dining hall entrance is so filthy, no one from management sees this? Where are they? The restrooms are always super dirty. There are usually a lot of people smoking right at the entrance, no security in sight for such a large place, only sitting in a car in the parking lot. So many vendors in the middle of the hallways harassing you to buy their products to the point that you cannot keep a line of conversation with your family because they're interrupting and following you. Terrible terrible place to shop. Only good thing about this place? El Meson. read more

This mall has a lot of stores for my teens like Charlotte Russ,the candy shop,Mac,and more.It was a little hot inside. read more

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Spent a lovely afternoon today walking around the Florida mall. I did have one thing in mind when I came here I wanted to check out hot topic, box lunch, spencers and the squishable store. I first stopped in to the Scotia bowl store I purchased the cutest pumpkin keychain for $11 and I got half off a Boba sticker for four dollars. Next I headed to BoxLunch to check out their Halloween stuff that they have in their store. None of the Halloween stuff was speaking to me so I decided to purchase a loungefly Lilo and stitch lapel pen for $10. Last but not least I did have to stop into lush; they had all of their fall bath bombs out including the pumpkin melts, the bath bath bath bomb, as well as a couple different skull items. I purchased the skull mint bath bomb as well as a blue and purple goddess bath bomb. I absolutely love the Florida Mall. I love all the different outlets and different shops that are always popping in and out of the mall. 10/10 read more

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Lots of stores/selections at this mall. Ranges from a small price point to high price points. There's a little bit for everyone. read more

The Florida Mall - Shopping Centers Near Me - Orlando, Florida

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Hadn't been here since 1987! It was hot and new back then. It's still hot and trendy but shows signs of time. So many options for shops, services like massages etc and eateries! Good crowd on this busy holiday season read more

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There is always the joke you hear about why is The Mall called that? Because it has 'Them-all' when referring to the number of stores, and Florida mall is no exception there is such a variety of stores here! From Bath and Body works, to Hot Topic, to GameStop, to Pink, to H&M, to Vans, to Build a Bear, to Dick's, to a number of department stores, to a large variety in the food court, there really is something for everyone. Coming from a small town in the UK, it shocked me the sheer size of this mall! There's stuff in everyone's price range from value retailers to the more exclusive. read more

This mall is the closest to my house which is also a short drive to the airport. I agree with most of the other reviews ... parking here sucks!!! Given that it's so close to the airport, they are a lot of tourist that come here. I've even been mistaken for a tourist myself. I like the variety of stores here. There's something for everyone. But when I do come here, I go to two stores and then I'm out. The first is Zara. When I can't find parking on this side, I do valet since it's right there. I know you're probably thinking I'm lazy but to be honest, I try to avoid coming here. But when I need to, I come on a weekday after work. The drive from Ocoee to here is already a nightmare so by the time I get to the mall, I'm already irritated trying to find a parking spot. So valet it is!! Once I'm done at Zara, I then drive to the other side of the mall to Macy's. Haha!! Whatever works right? If you want to beat the crowds , my suggestion is to come on a weekday morning at 10am when they open. Anytime after that, your chances of finding a parking spot are slim to none. Other than that, this mall has some pretty good stores and plenty of restaurants to choose from. read more

A nice venue with plenty to do. JCP was amazing stocked and staffed with knowledgeable people. The dining area was good but for one place that was disappointing. Selections a plenty with a wide variety of clothes and gift for holiday shoppers. Good value with affordable prices. We spent one of our vacation days in this mall and had a great time. read more

Really liked this mall. They have a rotating sushi restaurant that I tried and loved. They have a makeup kiosk that I really like. Can't wait to go back to this mall. read more

The Mall of Florida was very lovely. We were not there very long. But we did enjoy a few hours at Crayola Experience read more

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No AC in the food court. How crazy is that. This is Florida you would expect the management to get this fix the same day it happened. What do you expect from another Simon property read more

Brand New Florida Mall in the heart of Orlando!!! This mall had so many stores, restaurants, and activities to do all around. A lot of major stores luxury or discounted. Whatever your looking for they have it here. Tons of parking all around and they do have 16 TESLA CHARGERS in the main entrance of the mall so that is a plus. Highly recommend this hip and new mall to anyone. read more

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This place is Gigantic. I'm talking double and triple of the same stores all in the same one story building. I had to use GPS to find places in this mall. First timers can get crossed up quick. Get ya walking shoes ready and find the restrooms by the food court. read more

There were many stores to choose from like Zara, H&M, Victoria's Secret, and many more. There were several eateries to choose from that offer outdoor patios as well as many food court offerings. I noticed a gelato place that looked really good ect. Parking was slightly challenging but it was about the same as any other mall at peak time. It seemed to be a pretty decent mall if you're looking to shop, or spend a couple hours ect. read more

Went to the mall yesterday to take up some time, it's a really nice selection of dining, entertainment and shopping. Lots literally for everyone! They always have fun events and sales, parking lots are well lit. Our fav mall to bummed around in before going to the airport, bonus points for the hotel attached! I will say there are a LOT of middle aisle pop up stores that try to throw free samples at you and talk to you. I know it's their job but it probably could be overwhelming for some! read more