The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

Nordstrom Rack had some great bargains on the men's clothing I was after! Bought a sports jacket,…read moreslip-on shoes and a men's toilet kit.

Found such cute boots here !! One of the bigger boot barns I have definitely been to and I stop at…read moreone on my trip I go on if there is one ! Staff was so sweet. Location was very organized and easy to look though

The biggest issue was the management and the overall work environment. There was a level of…read morefavoritism, poor communication, and unnecessary workplace drama that made the job far more stressful than it needed to be. Management often failed to communicate properly with employees, and concerns didn't always feel like they were taken seriously. Instead of creating a professional and supportive workplace, the environment often felt toxic and uncomfortable. Some employees contributed to the negativity as well, with gossip, attitudes, and behavior that made it difficult to feel like part of a team. What makes it worse is that Boot Barn presents itself as a company with a strong workplace culture, but my experience at the Boise location did not reflect that. Good employees shouldn't have to constantly deal with poor leadership or a hostile atmosphere just to do their jobs. There are some good people who work there, but unfortunately, good coworkers can't make up for poor management and a toxic workplace culture. I would strongly encourage anyone considering working at this location to ask a lot of questions about management and employee turnover before accepting a position.

Yesterday, on 12/11/25 at 11:30 a.m. my cousin and I entered the Torrid store located at the Boise…read moreTowne Square Mall. We were immediately greeted by a cheerful clerk, named Shree (I hope I spelled her name correctly). She asked if she could help us and we said yes that my cousin was looking for dark denim jeans with no distress, faded nor rips in them. She took us to the section where the pants are located and started to select several pairs to try on and she took us to the dressing room where my cousin could try on the pants. I waited outside of the dressing rooms in a comfortable chair. I have been to several Torrid stores in the Bay Area in California and I have used their dressing rooms. None of them were as nice and as spacious as the Torrid in Boise, ID. It had a three fold mirror that customers could step out of the dressing room and see themselves from different angles while anyone accompanying the customer could sit and wait and/or watch as the customer showed them how a potential outfit looks on. The salesclerk, Shree, was awesome! She continued to bring other pant sizes and options when the first pair of pants didn't work for my cousin. Then when my cousin said she was thinking of getting a bra, Shree offered to select a few bras for her to try on. Shree even stepped inside of the dressing room with my cousin after asking if she could enter to measure my cousin for her bra size. It was a good thing that she did because my cousin's size had changed since the last time she bought a bra. At the same time as Bree was helping us, she also set up dressing rooms for two other potential customers to try on clothes. She also catered to those two women bringing them various dresses that they were looking for. Shree was good at multitasking and making each customer feel like they had her individual attention. In addition, to ringing up customers who were ready to make a purchase. All done with a cheerfulness that made our shopping experience positive. She provided excellent customer service. Thank you very much!

Great service by their staff. Very helpful and friendly. I would recommend stopping by and seeing…read morewhat they have. They always have sales on something and I've found some great stuff when I've gone. Also, if they have something in store that is cheaper on Torrid's website let them know so they can adjust the price for you. My cashier did that automatically without my asking, and was very helpful when I asked about sizing for different garments. I had a great experience.

Izzy and Brandon were super helpful! I had a problem with a pair of leggings I purchased and they…read morewere very understanding and knowledgeable. I highly recommend this location for their customer service.

Don't get me wrong, I love my Lulu shorts and other apparel I've purchased in the past but the last…read moreseveral times I've been inside this store have been met with nothing but disappointing customer service. From my experience, the "pretty people" get the attention. Over a size 8? Sorry honey, you'll have to find all that stuff on your own. This last trip, I stood at the dressing room area waiting to dry on 2 items while the attendant chatted it up with a couple who were clearly not buying anything. She looked at me and the looked away to continue listening to this other person tell a story. When she finally turned back to me, she said nothing and I essentially had to beg for a dressing room. I won't return to this store, even out of convenience.

Fun boutique to shop in downtown Boise! Trendy clothes for all ages. Don't miss this cute clothing…read morestore!

We are so lucky to have great small businesses in downtown Boise. Fancy Pants does not disappoint…read morefor classy casual or for that dressy special occasion. They are so welcoming to everyone. I love supporting these ladies!

Love this store. So clean, organized, and friendly staff. Tons of great deals, very affordable…read more Even the clearance had good stuff! Jack helped us and we had a great conversation with him! Stop in and say hi to him lol.

This location just opened and is not as big as some we've been to but the layout is nice and they…read morehave plenty to choose from. Everything was priced and signs were visible which is helpful. It was bright and clean. What gives this place 5 stars is the customer service. Every employee that we passed asked if we needed help in any way. Employees smiled and offered to get us a bag or check sizes. Kelly was the one who helped us at checkout. She was extremely patient (we had a large order), super friendly, and made sure that everything was ringing up correctly for us. She definitely set the tone for a great visit!

Location inside Boise Towne (yes, with an e) Square Mall is the only drawback for me because while…read moreI'm not a fan of shopping malls my first foray into this J. Jill store - I noticed it on my mission-trip to Williams Sonoma - was an excellent one. Friendly service, think Nordstrom'esque for welcoming shopper and assisting with finding items and checking with the shopper in the dressing room, well laid out store and with plenty of space in aisleways, neatly arranged merchandise with plenty of options but not overwhelming in same, sizes from 0 to 2X and Petites too. The manager here could teach a master class to other retailers in the area about how to get it right. It makes me want to learn how to wear J. Jill clothing because while I have tried in the past, the J. Jill in the Central Oregon city I lived in was accessed from sidewalk in shopping area and didn't require navigating an indoor mall, so I'd go in when passing by, I never have really learned how to make it work for me, although I am for sure their age demographic and the unfussiness of the styling works for my preferences even if some of the designs are too Eileen Fischer'esque shapeless for me and I feel as if I disappear in them. I'm a smaller and shorter person, 5'4" / size 2, and somehow the regular sizes in JJill are too big for me but the petites aren't right either. But my BFF who is 5'7" / 8 looks great in everything she has purchased in this brand over the years, as does a friend who is in the average American woman size of 12 -14 and they are all dedicated shoppers of J.Jill products. (See closing comment...J. Jill cultivates buyer brand loyalty.) The price is right and in particular when they have sales. Next time I am brave enough to go inside the mall I will spend more time here. If they moved the store outside the mall, I'd be there more often. SERVICE: Dressing rooms are nicely set up. I LOVE that a staff person will check to see if you want a different size or color or item so that you don't have to get dressed to go out to the store floor again. (You hearing this Macy's?) COMFORTABLE ACCESS FOR EVERYONE: As a shopper with disabilities, I have had multiple sclerosis since college years and it is a progressive disease, I particularly appreciate the perfect ADA compliance for at least 36" clear space in aisles. This has been equal access law since 1990 but you'd be amazed how many retailers, in particular for clothing, treat this as optional. Good for J. Jill corporate and this Boise store manager for taking it seriously. Better access is good for all shoppers, and essential for shoppers like me. 411: If you like knowing something about the retailers you choose to support with your spending (we all vote with our feet and wallets) this Forbes article from September 2022 on J. Jill (named after the original founders' daughter) is a good one to chart the ups, downs ups of the business. (Nothing to do with J. Jill, but when I lived in NJ in 1980 I used to sit on my condo deck on some days and watch Malcom Forbe's Capitalist Tool hot air balloon drifting in the distance. A zillion years ago.) https://www.forbes.com/sites/walterloeb/2022/09/27/jjill-focuses-on-older-women/?sh=6fc27e574b0f Forbe's investor POSTSCRIPT: J.Jill is seeking greater acceptance with a "Welcome Everybody" campaign. The customer is uniquely loyal to the brand, the sales associates try to establish personal relationships for the brand. Growth is assured with the strong customer base and the broad size assortment.

Always friendly and helpful. Staff always attentive. My favorite store! I always find something!read more

Kidz Again is a large kids consignment store with great prices and a good selection. You can…read moreespecially find clothing for younger children here, 0-9 months they have tons of onsies and seasonal outfits. The older the children's clothing the more sparse the selection is. I traded in a few things, brought in 3 big bags and the only wanted about 10 items and I got a whopping $8 for it as store credit. I could've made more selling them on Facebook so I wasn't super impressed with the trade-in, but I guess the have to make money? I believe they also have maternity clothes and some toys. A great place to look if you're looking deals on clothing for young children.

I love kids again best place to get kids clothes my kids are growing so fast, they always have…read moresuch a good selection and price. I always recommend it to people that I know. I would recommend it to you too.