Buckle has great jeans, cute clothes and their sales associates go above and beyond other clothing…read morestores. I had been to Macy's the same day and they don't have the staff to offer personal assistance like Buckle. I was frustrated after trying on 20 pairs of jeans at Macy's. I stopped at another small retail shop and didn't find what I wanted. When I walked into Buckle I fortunately was helped by Hannah B who is stellar. She listened and found exactly what I was looking for; I actually ended up buying two pairs of jeans which are super cute and fit great. When it comes to jeans there are so many options and it is difficult navigating it all solo. I have to buy jeans for short people but Hannah said -no problem- we offer free hemming. Come on! Made my day. I called today just to make sure alterations are on track because I need them for a trip and spoke with the manager; she answered on first ring and told me that they will be ready sooner than promised. Excellent customer service is often hard to find anymore ...I love these people and their jeans!

The Buckle is my favorite store , the girls that work there are so helpful and sweet they should…read moreget a raise in their paychecks. The clothes I bought there I love so much and thanks to the girl that works there I finally found my favorite jeans. I will be shopping there for now on it's the only place I'll buy jeans from now on that's for sure. All the clothes are so cute I wish the store was my closet lol!

Here at this store they have the worst customer service…read more Even the manager made a face and rolled her eyes when I asked to try a blouse that was on the wall. I never liked shopping here, but during Covid they had great bargains. I returned and in the last 5 months purchase maybe $600 + dollars. Today, I came in again and the same service feels like a morgue when you come inside. No.enthusiasm whatsoever. What I bought is a tee shirt that cost $69 not inexpensive, but if their customer service was better I would probably feel good that I bought it. I 'm actually disgusted with this store and won't be coming back I will go else where. I believe they should go to a customer service class. They dont have a clue. Tara today Friday and her coworker need a talking to. There is one associate that makes it a wonderful experience remembers your name and what you've purchase, but at this moment can't recall her name. She is petite and blonde shprt hair and I thought at one time she eas the manager, but I was rudely corrected by the real manager that this lady was off the last week I was there and she IS NOT THE MANAGER. EXCUSE ME.

I am disappointed to read the negative comments about the Chico's in Medford. I have been a…read moreregular customer in this store since we moved to Southern Oregon 16 years ago. Cindy is an amazing manager and has trained the current staff well. I am greeted by name when I enter the store and have found the assistants very knowledgeable as well. They are very helpful to order an item if they don't have it in my size. I'm delighted that Soma is now in the store, too. Even my husband loves this store!

So excited as a new soon to be mom that this place is so local to us, we love thrifting so having…read moreso many good quality items at such a great price is a dream come true. It's so organized in here and the staff are so friendly. We are so new to the baby item buying so all we left with was a stuffed parrot for the baby because we are a bird family but we can't wait to start buying clothes from here! 10/10 would recommend to any moms that were interested in stopping in!!!

I have been buying/selling clothes here for many years. I have learned what to bring to make it…read moremost worth it. I really go through my items to sell. Make sure everything is clean and no holes or stains. Shoes need to be the same. It will be worth the extra time. I find if I bring a small amount of current, clean items, they actually buy more. Recycling clothing is a great thing for the planet and your wallet!

Renae was very helpful helping me find a smart casual outfit for an upcoming event. I appreciate…read moreher time and help with coordinating this outfit! Please recognize her .

yesterday I went with a friend , Maurice was having a buy one at regular price get one half off…read moreeverything in the store. But when got up to the register that was not the case. my friend bought many different tops and a denim jacket etc. but the top I was paying her back for only got 5$ off . it was 26.90 and ended up as 21.90 so how is that half off, I was expecting about -12$ I had her buy it any way . when we called sales lady on it she then said it takes 25% off everything bought but that's doesnt even make sense. Anyway long story short I want go back there again.

I love this Hot Topic here in the Rogue Valley Mall. The staff is super friendly and helpful and I…read morealways get good customer service here. We buy the rock tshirts here. We have for many years. My boyfriend and I lost everything in the Almeda wildfire and we are now trying to replace as much as we can- Mike had over 100 rock shirts from collecting over the past 20 years, we can't replace some of the older ones but we did find quite a few which made him happy. We had coupons that were sent to me via email and that helped alot too. You can get good deals by subscribing to emails for coupons and savings passes.

Went in with three of my friends to look at a shirt they had and one of the managers, Lauren, asked…read moreher coworker to tell us to leave because she doesn't like my friend - her ex from years ago. No one cares except for her and she's bringing it into a professional setting and making her look unprofessional. It's weird.

It's really great that Lane Bryant has come back to Rogue Valley Mall. They've been here a bit over…read morea year now and I don't have to order online anymore. My favorite salesperson is Emily. She is amazing. The entire staff is friendly and so helpful, but I look for Emily. I like that Lane Bryant has current fashion and business attire too. The undergarments are very comfortable and hold up extremely well. I can find jeans here that fit my curves and don't make me feel like I have to be subconscious of too tight in the thigh or hips- they have so many different styles so each client can get just what they want. I highly recommend this store to anyone who has a bit more curves or not a size zero- lol

I have been warned by multiple people that the service in the Medford Lane Bryant was horrific but…read moreI didn't listen. Went in tonight and no one greeted nor even acknowledged my existence. Then when we went to pay Emily harassed us, talked down to us and was beyond rude!! I'm aware plus size shopping is very limited in the valley but to top it off with mean employees just makes the whole experience even worse.

Yesterday I went into the store looking at bras and could clearly tell 2 employees were talking…read moreabout me over their headset. Saying things like " they could just tell by looking at me" Very uncomfortable shopping experience for me. Not sure what was said but in these moments I've learned to hold my head higher. Do better. Stop talking about customers over headsets and if you do then do a better job of hiding it.

Needed a new bra, not sure what style or the exact size. I went in with a general idea. The store…read moreassociate was helpful in showing me where my "old" style was situated and the various colors. Then I tried a couple of different sizes on. Crap, I needed help because the style I tried was completely not what I remembered. I pressed the bell inside the dressing room and Hanna appeared out of nowhere with a gentle knock. I showed her what I liked and what I didn't like about the current style. She had a few suggestions and brought back 2 additional styles in the sizes that she guessed would be best fitting. SCORE! I loved them both!! But I really only "need" one right now. Hannah notified me that when I buy 1 today and sign up for rewards, I'd receive a $20 off coupon to use 2 weeks from now *yay* These bras are a little pricey (~$50 each) but they are well made and last longer than I should be wearing them :P I was in/out in less than 15 minutes! AND Hannah made my experience effortlessly pleasant. I strongly recommend VS for the bras and professional fittings. If all else is fails, you can find your perfect style/size and wait for it to go on sale *thumbs up*

The woman working was very unfriendly. I came in to see what they had and she was very snippy…read moresaying "well we have all brands". They don't. After a few more sentences exchanged I just left because of her attitude. Won't be back.

I bought my daughter some cute scrubs here. Good selection. Very pleasant staff. Best part about…read morevisiting from L.A.--no sales tax!