The Rumor is true. I popped in here Last weekend to check out their leggings. They are amazing and a great price. Customer service was great telling me to sign up for free points. The store location isn't bad either its a great strip mall. read more
I would rather shop online than have to physically go to this store.
I guess I don't understand where all the workers are when I enter this store. I can never get anyone to help me and it almost seems as though they will walk away if they think you might need to ask a question. I also dont understand the whole "This item is 40% off" but it might only be on sale online OR in store but not both. The super cash is also confusing because it says you can use it on anything but there are actually a list of exclusions.
I have also had several issues with customer service at this location. Making a return to the store that you bough online usually ends with 7 people helping you because no one knows what they're doing. At one point I was told that a receipt showing my return and the money I would be getting back would be emailed to me so I sat in my car and waited for the email... it never came so I had to go back in try again.
The store itself is usually clean the the dressing rooms are well maintained. Its just typically a pretty frustrating shopping experience. read more