I came into kohls to do an amazon return and do some shopping…read more For the return: When I went to return my Amazon item there was a line with 19 people in front of me. And because it was taking so long people in front of people were leaving. Ashley was working all by herself and going as fast as she could. This is no fault of hers but kohls should have had another person helping her. Not only that but her coworkers were walking by not assisting and one even asked "aren't you supposed to be done?" And she was working passed her scheduled time with no one helping her. She was super apologetic to the customers and very helpful. If a management reads this please know Ashley who was working 4/6/25 who has glasses and dark hair was doing a great job. However, there needs to be a team meeting on teamwork because even though people are in kohls for Amazon returns, they weren't mad at amazon they were mad at kohls. While shopping: Something I also noticed while shopping around the store was the lack of organization. Almost everything I picked up was not in the right section or completely different brand so I had no idea if it was the price it said on the rack. This was all throughout the store. I think the team should go through the store to reorganize and fold things. It made me not able to find what I was looking for. I did ask an employee if they had a certain pair of pants in a smaller size that I found in a random section and they checked on a device and said they did but when they lead me over to where it was supposed to be we couldn't find them and there were more random things in that section. Unfortunately, I wasn't able to get those pants because of this.

Just there today. Kohls is looking more and more like TJ Maxx and Homegoods. The kitchen section…read morehad nothing. We couldn't find a check your price scanner. And, now, only one side of the store has registers. I will not be shopping there anytime soon. I can get my Sephora online anyway. Extremely disappointed by everything.

I bought a classy, three-piece bespoke suit from Holley's. The salesperson, Lucas Wieser was…read moreprofessional and extremely easy to work with. He listened to what I was looking for, showing me different options that fit the bill. The suit I bought looked great! Everything went so smooth, from fitting to the final product. And no hard sell, either. I've been back to Holley's several times since to pick up some classy accessories, ties, pocket squares, etc. If you're looking for that classy "look," I'd definitely recommend Holley's.

Had to get a suit for my hubby to wear to our son's wedding in December. We were taken care of by…read moreMr. Bobby Williams. He was very good at making suggestions and got us in and out quickly. Suit needed to be tailored, we picked it up 2weeks later and it's perfect! Thank you!!!!

I was at von maur the other day and when we were checking out, I had a broken product and the…read morecashier girl just gave me the broken product and didn't let me switched it out with a brand new one and I was very angry about that cause now my product doesn't work

Always has something I can use! Great customer service and credit plan is so legit. It's honestly…read moreone of my favorite places to buy clothes for my son, wife, and myself.

This place rocks. I have been a customer for years and am always pleased with what I've purchased…read morehere. The merchandise is good quality and the service is excellent. The store manager, Tom, seems to know what I want or need before I tell him the exact details. He's very knowledgeable. This big and tall store has unique products that make you feel good about wearing them. I've always been impressed with the wide range of sizes and colors. If you can't find it here, they will order it. If there is one thing I could change, it would be to lower the prices just a tad. I can't always afford (or wish) to buy two of an item just to get a price break. Also, the hours have been cut back a little but that's easy to work around. Overall, they are doing a good job of keeping things affordable. I am a member of the Casual Male rewards program and get plenty of helpful offers. It's about the only rewards program I really value or use. I'd encourage you to sign up because of the great coupon offers. This store is awesome but again, let me say I really appreciate the friendly service. It keeps me coming back as a loyal customer.

My boyfriend and I went to find a tux, and our initial visit was great. There was a young girl…read morethere our age who was very helpful and quick. I am giving it three stars because of the customer service we experienced on the day we went to pick up the tux. Obviously it's prom season so the line to the fitting room was out the door. We don't take dances very seriously so we just went ahead and bought it without trying it on, knowing the young girl (Patience, I think?) did a good job measuring last time. we went up to the register and a male employee looked at us and said "not trying it on is a terrible idea" with a lot of attitude. I understood that he was just trying to help but it felt pretty unnecessary. When we got home to try on the tux, there was a few minor stains on the jacket. Like I said, we really didn't care too much and we're fine with a few flaws, but I hope we don't get charged for the damage that was already on the coat as soon as we got home. (We did send a nice email so hoping for a good response.) everything else with the suit was perfect, and it fit!

Stopped by here to ask some questions about rentals. The man was so upset by my arrival and asked…read moreif I had an appointment. I said no and he ignored me. I would've been more than happy to make an appointment with him but he simply did not respond. I then went where he directed me to the section and started reviewing a manual they had out and he told me that was not for me to look at as he walked by me again. I am so disappointed and have no desire to work with this team. I felt my presence was a burden.

I've been to the new Boot Barn in Cedar Rapids Iowa twice now. The first time I made a purchase,…read morethen went back with my wife during their grand opening weekend, (which didn't appear to be very grand attendance wise), with both of us planning on making a purchase, but we left empty handed. While their prices are fairly decent, (just barely fairly), their customer service leaves much to be desired. I give them a year, 18 months at the most.

I came in to shop, coming from ca. no one in the store is out trying to help but instead standing…read moreand talking. I tried to use my discount with my company but Zach said my discount didn't apply to the clothing I was purchasing. Any boot barn in ca would have let me use my discount. Not only that but Zach was coughing everywhere and not covering his mouth... would never come to this boot barn. I'm a blue collar worker and shop at boot barn FREQUENTLY.

I would rather shop online than have to physically go to this store…read more I guess I don't understand where all the workers are when I enter this store. I can never get anyone to help me and it almost seems as though they will walk away if they think you might need to ask a question. I also dont understand the whole "This item is 40% off" but it might only be on sale online OR in store but not both. The super cash is also confusing because it says you can use it on anything but there are actually a list of exclusions. I have also had several issues with customer service at this location. Making a return to the store that you bough online usually ends with 7 people helping you because no one knows what they're doing. At one point I was told that a receipt showing my return and the money I would be getting back would be emailed to me so I sat in my car and waited for the email... it never came so I had to go back in try again. The store itself is usually clean the the dressing rooms are well maintained. Its just typically a pretty frustrating shopping experience.

The Rumor is true. I popped in here Last weekend to check out their leggings. They are amazing and…read morea great price. Customer service was great telling me to sign up for free points. The store location isn't bad either its a great strip mall.

Hot Topic Corporate pay attention!…read more While many of these types of stores are staffed and managed by teens and 20-something's who look cross-eyed at a middle aged foggey when they come on the Meena- who I found out manages this location pushes a different philosophy and focus.

Nice store. The ladies who work there were very kind. My wife would like the merchandise.read more

I ran into this location to pick up something for a conference. I tired on a few items and then…read moreasked a sales associate for help. She had great suggestions and was very efficient as I told her I was in a hurry. I left with some great pieces and jewelry and I'm really glad I stopped in!