We contracted for a monthly cleaning of 2,150 Sq. Ft. home in Pecan Creek South in San Tan Valley. Our first cleaning service was in April. The three young ladies arrived on time and did an excellent job. They did a thorough cleaning and we were very pleased with their efforts,
We set up a once-a-month scheduled cleaning for the first Monday of each month. Since then each subsequent cleaning has been a disappointment as my wife pointed specific areas that wasn't touched.
To top if off the last cleaning crew didn't have the courtesy to tell they were finished. My wife specifically requested a walk-around when they were finished.
Twice we contacted Old Maid management to express our dissatisfaction for the work and nothing was done about it.
For a service-oriented business, these actions were inexcusable. If I would rate their performance, it went from a +5 in April to -5 for July. read more