PROS: Their outdoor furniture is very good quality poly wood. You can choose from a variety of…read morestyles and colors. CONS: It's VERY expensive, and their customer service is TERRIBLE. The owner is only there part time. He'll tell you your furniture will arrive in 4-6 weeks, but that's not true, and he knows it will take waaayyy longer than that. After 2 months and repeated UNANSWERED phone calls, I had to finally go into the store to talk to someone. Jo was very apologetic, but it was one excuse after another; sorry no one called you back, it's delayed, they forgot one of the pieces on the truck, blah, blah, blah. We FINALLY got our furniture after 3-1/2 months!

Great selection of poly furniture! we just had a beautiful dining set delivered, the staff is…read morecourteous and helpful! will definitely refer them to all my family and friends !

going twice is a great store.Arranged lovely and always…read morehelpful owners and staff! I always find something and whenever revisit there's a lot of fresh merchandise.Highly recommend.

Nicely organized showroom with people who are courteous and professional and who are happy to…read moreanswer questions. Highly recommend this store to anyone who is looking for furnishings and other items to help make a house into a HOME! Items are displayed well and there is ample space to examine each and every piece or set offered.

What a cool little joint! How cool is this place? My wife and I saw it on the way to get coffee and…read moredecided to stop in and boy were we surprised! Candles, jewelry, and some pretty spectacular art work. We ended up buying three pieces that I think will look fantastic in our home though we haven't figured out where to put them yet. All were very reasonably priced and ready to hang. The young lady manning the fort was very friendly, personable, and helpful. I love that she allowed us to touch the paintings! You don't get that courtesy at a lot of places. And free stickers! If you're in the Troutman area you should definitely stop by!

Beautiful! I love the art work and the homemade candles…read more Such a friendly family, I can wait until spring.

I needed an outdoor grill and they took the time to show me numerous alternative choices. I went…read morewith the Bramah Bull grill and the set up, delivery and onsite service was first rate - great group I highly recommend them.

I can't say enough good things about Fun Outdoor Living in Cornelius! Anthony, Gage, Zane, and…read moreCaroline were absolutely fantastic. I was in a tight spot needing new appliances, and they truly stepped up. From the moment I walked in, they treated me like a priority. Andrew got everything ordered that very night, and within a week, my appliances were on their way. Another week later, everything was installed perfectly. They even saved the day by providing me some extra accessories right out of their showroom when my contractors left me hanging. Truly a top-notch team that goes the extra mile. Five stars all the way!

Excellent prices and great friendly service. If you find a product elsewhere and if it is an item…read morehe can order, chances are the price will be lower.

Love this place…read more First time I got some furniture from this place was probably back in 1977 or 1978 when my ex-wife moved into out new home. At the time, everyone was recommending this location because of the value and after much shopping and price comparing, ordered a bed room suite from them. Lasted forever Looking for desk and gave them a shot. More than helpful but they were also at the time frame dictated by the supplier. Very helpful and cooperative and some of our neighbors who have recenbly moved her have found them as well and love them. Unfortunately they were not able to meet my immediate need but very helpful. Current owner indicated that we have probably previously dealt with his parents if it was back in the 1970's . I think I still have part of that bedroom suite.

I was referred to Tim @ WFV Designs, 186 N. Broad Street, Mooresville, NC, 704-231-0419, to have 3…read moreantique tables restored from the late 1800's. Tim is fabulous, and my tables are gorgeous!! I highly recommend his work and if you have anything you want restored, this is definitely the place to go! Tim also has a shop with the most beautifully restored furniture you have ever seen - this store is magical and is the perfect place to find that special gift with Christmas coming up soon! Don't forget birthday presents too!!! They are having an open house on Saturday, November 11, 2023, starting at 10 AM with food & beverages. PLEASE make time to stop in and see all the beautiful items they have. They also restock their store every week with new finds! When you walk in their store - you will definitely say WOW!!!!! Hoping to see you at the Open House!!!! Jean Clark

If this store isn't full of the friendliest people on earth, I don't know what to say…read more It's farmhouse-not exactly our esthetic but we popped in and found a super bubbly and friendly salesperson who walked us through the store and talked about their design services. She introduced us to the furniture designers/creators and we got to see some live work in progress-they were also friendly and awesome! I have a small custom project and this will be my first place to discuss it once I've firmed it up a bit more. What a refreshing experience!!

I love Ace. I love the store size because I abhor walking around big box stores. The employees at…read moreAce can always answer my questions and help me find what I need, or if they don't know, they find someone who can. They always have a great selection of what I need. I think their prices are great and worth it to be able to get in and out quickly. This is one of my favorite Ace locations.

Ace is the place something, something else... gotta love Ace, especially the larger ruraller Aces…read morethat have useful stuff and other stuff just about everywhere including a popcorn machine, whole aisles full of fasteners, plumbing bits, electrical supplies and the tools required to properly install them. Paints, stains, brushes, rollers, drop cloths... Shovels, rakes, garden tools, hoses and things that go on the ends of hoses. Lawn and garden seasonals like plants, soil amendments and furnishings are mostly outside. ...and when you finish doing the things that needed done they got a slew cleaning stuff up stuff too. Like most Aces, it's a little tight on floor space and sometimes it gets a little spendy here but the selection, convenience, and services should balance it out over time. The help here is friendly and professionally polite, they seem knowledgeable and helpful navigating the store and make you wanna come back. Yea Hardware! and doing stuff!

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

We didn't make a purchase on our visit, we just came in to browse and the lady working was so…read morefriendly and helpful to us! She went above and beyond to explain lots of different options to us and show us things that weren't in the store that we'd have the option to order. They have a great selection on the floor room, but even more of a selection of items that can be ordered for you. We'll definitely be keeping them in mind when we're ready to make our decision.

Make sure when you enter this establishment that you don't need to use the bathroom because the…read moreowner said when I requested to use the restroom that they were not for the public use. Isn't the public the way he makes his money? I came in his establishment because I am in the market for several rooms of furniture. I am going to purchase several rooms of furniture but it will not be from his store unfortunately.

I bought a desk here which was $638.11and I loved it for my husband. The sales lady told me it…read morewould be built in my home. That wasn't the case at all, it was just brought in. This is not a brand new item, this must have been either returned or the sales model. All furniture stores deliver with the item inside the box and is unpacked inside in front of you. This wasn't the case at all. I will demand for a new one or a full refund. This is RIDICULOUS AND UNPROFESSIONAL! I paid for a NEW ITEM not used one.

I purchased a dining room table, 4 chairs, and a bench from the Ashley store in Mooresville on…read more7/26/25 with a delivery date set for 8/19/25. Leading up to delivery, I received multiple text confirmations, and the delivery team arrived on time. Unfortunately, things went downhill from there. The crew began unpacking and assembling the table ("white glove" delivery), but quickly discovered they didn't have the hardware to put it together. Neither delivery person spoke English, so they had to call a translator, who then had to call customer service. After about 15 minutes of back-and-forth, I finally got on the line with a representative who told me I'd need to wait 7-10 more days for the missing parts to arrive and suggested I just accept the order as-is. When I asked about compensation for the inconvenience--especially since I had already gotten rid of my old table--she said she couldn't answer that. At that point, I refused the order and requested a refund. The delivery team packed everything back up and left, then called the Mooresville store. I later spoke with the manager, who apologized and promised I'd receive a refund once the furniture was returned to the warehouse. To make matters worse, when I first purchased the set, the salesperson was extremely pushy about selling me a 5-year coverage plan. Out of curiosity, I checked online afterward and found the exact same set for $500 less than what I was charged in-store. As of today (8/20/25), I still have not received any confirmation about my refund. Between the poor communication, lack of accountability, missing parts, higher pricing, and the overall hassle, this has been an incredibly disappointing experience. This was my first (and last) time shopping at an Ashley store. I cannot recommend the Mooresville location--or Ashley in general--based on this experience.