I arrived today to pick up a couch I purchased last week. Shelly said there was no one to help me with it and suggested I come back later. I said I needed to pick it up now. She wordlessly put the hand trucks next to the couch and walked away. She made no effort to wrap/protect the furniture and acted thoroughly annoyed the entire time. There was never any indication I needed to make an appointment for a pickup. Will not be buying anything else from going twice. read more

Highly recommend Going Twice - great experience start to finish! My wife and I walked into Going Twice looking for sofa and loveseat for our living room. The staff greeted us right away, were super friendly, and never hovered - just the perfect balance. They explained that they could order upholstered furniture made by local North Carolina manufacturers in a variety of syles and fabrics. We spent a relaxed hour or so looking at floor models, picking out fabrics, and taking home some swatches. A day later (after measuring twice and holding swatches up to our walls a few times), we placed the order. The pieces were built and delivered on time and looked even better than we imagined - exactly what we wanted. Then, a few days after delivery, we noticed an awful creaking noise every time we sat on the loveseat. We called the store immediately. Initially they told us warranty issues go through the manufacturer, and honestly that's when things got frustrating. The manufacturer was painfully slow (borderline unresponsive) and weeks went by with almost no progress. That's when Susan at Going Twice stepped in and completely turned the situation around. Once we let the store know we were hitting dead-ended with the manufacturer, Susan took ownership. She stayed on top of them, pushed the claim through, and kept us updated the entire time. Yesterday the replacement loveseat arrived - it's gorgeous and (most importantly) 100% creak-free. Thank you, Susan, and the whole Going Twice team, for standing behind what you sell and taking such good care of your customers. You didn't have to go the extra mile, but you did, and we are so grateful. We'll absolutely be back for future furniture needs! read more

Going Twice - Furniture Stores Near Me - Mooresville, North Carolina

going twice is a great store.Arranged lovely and always helpful owners and staff! I always find something and whenever revisit there's a lot of fresh merchandise.Highly recommend. read more

Love this store. Have purchased several items lately from lamps, to dining room table. All the staff are nice and helpful. Quality furniture and furnishings at a great value. Joann Lyons read more

A bit hidden away but great Consignment Shop and one of the few with a desk that might work. Very friendly and knowledgeable staff. Will probably follow up next week. read more

Going Twice - Possible - Furniture Stores Near Me - Mooresville, North Carolina

The personnel are always very cordial, friendly, & helpful. There is quite a nice selection of furniture, pictures, & other decorating accessories but the turnover is fast; so, it pays to visit often. For a consignment store, i's a bit pricey but because of the quality of merchandise I think it is worth it. read more

Love this place. They have a nice variety of furniture and other pieces, some are even brand new. Staff is friendly and helpful. When you buy something, they are good about wrapping it up for transport. They even let us borrow moving blanket for my truck, which I returned the next day! Good value. There is something for everyone at this store. read more

Amazing service! They went above and beyond. Susan was great to work with from start to finish. We absolutely love our bedroom suit we purchased! The movers, B & R we're also fantastic. Wish Going Twice was in Florida. read more

Going Twice - Furniture Stores Near Me - Mooresville, North Carolina

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I have not visited this place in a while, but I can attest that Each and every time I have been there, I have never been disappointed. They carry a very good line of furniture along with beautiful decorations for your home. This place is definitely worth going to visit if you ever have a chance read more

Great furniture store selling some used (but like new) furniture and some new furniture. Many fine expensive brand furniture pieces discounted. They also sell decorative items such as lamps, artwork, knickknacks. The showroom is beautiful and the staff very nice. Love going to this store and looking around. I do think their consigned furniture prices are a tad high sometimes but still less than if you bought it new. Their inventory changes all the time so different goodies to see every time you go. Definitely worth checking out if you're needing new furniture or to decorate your home. read more

Short-sighted staff. I have made many purchases in this store over the years and today, went to the register with a decorative plate that cost about $5. Staff member told me that I couldn't use a debit card, and that the transaction had to be cash based on its low cost. Honestly, there can't be many items in the store in that price range so I can't imagine a store policy addressing something so minor. I know there are fees associated with credit cards but wasn't aware those same fees applied to debit cards. Even so, I rarely carry cash. Sad they wouldn't just eat that small fee (even if there is one) to keep a customer. I won't be back. read more

The merchandise at Going Twice are higher end and on consignment. This is the second time that I have been here. Purchased several items during last visit. While using the rest room facility found Art Work hung up. Who knew that you can shop while going to the bathroom. Got 2 sets of tile art work pieces. Good bargains can be found at this facility. Staff is friendly and knowledgeable. Wealth of information. read more

I consigned my bedroom furniture and was extremely pleased with the process. I emailed photos and within minutes got and enthusiastic reply. My furniture sold quickly and the check came in the mail. I have also shopped in the store and have found the employees to be extremely helpful. Linda is so cheerful and knowledgeable; she is a pure delight to work with. read more

wish i could give them a 100 stars rating they deserve it. i have been both a consignor and buyer. in fact most of my home is furnished with the lovely items i purchased from eric and debra. they run a very clean beautiful up to date showroom and have excellent manors and staff to assist with your every need. never a disappointment. i have no hesitation to recommend this store for your selling of items as well as your purchase. you will not be sorry you did!!!!!! excellent!!! excellent!!! try them once you will be sold forever!!!!!! read more

Want to thank Linda for helping out my wife and I the other day. We appreciate her honesty and helpfulness. Great store!

Beautiful and carefully chosen furniture and accessories. Weekends are best for selection!

Very friendly staff. Found the store to be very organized. Coordination was great which makes it easier to visualize your needs, and or to set up a room for which ever the case my be. I've frequent this place many times and have never came out empty handed. I came in Sunday looking for items for my daughter and was blessed beyond my expectations. Two years ago my precocious one (13 year old Yokie ) chewed up my lamp shade. So, as I'm preparing to pay for my items I notice the very same lamp that I had been looking for. I searched the net ( Kirkland's) and couldn't find one and was told it had been discontinued. So, now I'm checking out and guess what I see my lamp only to be told it belongs to one of the workers who obvious like it just as well as I do. I'm caring on about this lamp - the employee comes up and another coworker tell her about my dilemma and guess what- she offer me the lamp. Now, if they aren't dedicated workers, working hard to provide total customer satisfaction. while I realize things my not always happen in your favor, it did for me on Sunday. So to the store manager my hats are off to Linda Cole and Erika, not sure of her last name, but awesome employees. You guys rock!!!!!!! I would recommend anyone to shop here. You find nice things with reasonable prices. Thanks, Tina read more

Maybe it's just me, but I found them to be way overpriced compared to my favorite furniture consignment store in Cornelius. Plus being constantly approached by salespeople didn't help. Sometimes you just want to browse in peace. Decent selection. read more

Furnishings and decor, high end. Well styled. Price graduates down, and you can apparently place a hold/pre-sale on an item at an upcoming lower price point. read more

Really good little consignment store. I have sold several furniture pieces there and they are very well organized, accept quality furniture in very good condition. They kept my consigned items safe and clean and everything sold! Very happy customer and wouldn't hesitate to consign or purchase from Going Twice read more

I love going twice they always have something great at a good price I have been shoping there for 3 yrs the staff is amazing and the owner is a wonderful lady I will continue shopping there read more

Great selection and fair prices. Everyone working there was very friendly and helpful. Bought two lamps and a corner table, but would have bought more if I could have fit them in my car! I will definitely be returning. read more

What a Great find! I have used this store for purchases and also selling items as well the Owners I cannot say enough about the honesty and the trust they give you as a customer and as a consignee its such a great place to find great stuff and the Owners have a great eye for quality so what they take in is nice stuff and save yourself a ton of cash! read more

Great selection of furniture! And very friendly staff. Interacted with a few members and all had bigs smiles and greeted us. A very nice 180 from a different consignment store we visited earlier today. Will definitely be back! read more

Furniture and more furniture. Nice quality and most looked new. Little pricey but graduated pricing based on how long the item has been in the store. Staff was attentive, polite and plentiful. We visited while on vacation and weren't looking for this kind of consignment store. No clothing, jewelry, kitchen items, etc. Just furniture and accessories. read more

This store has a great selection of lovely high end furniture. The sales staff is also very personable. The furniture is reasonably priced. I bought a great sofa from this store. It was a great purchase. read more

We are very satisfied with our purchase. We got a used table that looked better than new for a portion of what I feel we would have spent new. I really enjoyed the fact that it was a no pressure sales place. We looked for months and this was the only store that didn't make me feel like I needed to buy something so thank you for that. We WILL be back. read more

We had a bedroom set to be sold from the time we entered the store and finishing up with getting all the information needed they were a class act !!!!! Would recommend to anyone looking to sell things. read more

Never consign items to this business. They don't take care of the property you leave with them. I left a 38x42 framed signed lithograph with them. They say in their contract "Going Twice will work to take exceptional care of the articles you consign with us"; however, that is not the case. Upon picking up my print, the bottom 2 corners of the frame were badly damaged. I left it in the store at that point and was told the manager would call me. The manager, Chris, didn't call, but sent an email. The damage can't be repaired and the frame will have to be replaced. Like a previous reviewer here, they offered no apology for this, blamed it on staff and customers handling the property (how do customers damage something hanging on the wall?), and just said it's my problem. The only way this was damaged was by staff moving it...probably shoving it onto a shelf in the store room which is where it was when I tried to retrieve it...not in the show room as it should have been because my consignment period was not up. Also, the item was never advertised properly as it was not put on their current inventory on their website...even after I requested it twice. They failed in their duties and have no integrity. I picked up the lithograph 3 days later. read more

i walked into the store they were very small. they were over priced and i had no idea who worked there. one guy behind a computer who didn't even say hello as i walked around the place. so idk. read more

Stopped in over the weekend (my 3rd time) they are WAY over priced and no selection, Hard to call it a consignment store since all of their product is actually new. Personally I like the consignment stores with a little more charter that have more unique items to offer. I have note been able to find anything here yet. read more

I have consigned with them in the past and every item has sold. They have a great eye. High quality merchandise!