A robust and eclectic clearance section. Some great sale prices, on-line coupons and a smorgasbord…read moreof art work, wall decor and unique home items. This place is amazing! The staff is eager to do whatever they can to enrich your shopping experience. They are friendly and act though your business is important to them. Even if your eyes miss the quaint entrance on the left of the mall entrance your nose won't miss the great aromas of candles and home fragrances as you walk by.

I have frequented this store several times. I always put together well and organized. Today, I was…read morelooking for an item that a friend recommended. When I walked in, I wasn't initially greeted but when I needed assistance, the employee was more that helpful. I have been the store in Gastonia and although they had one in stock, it is currently being used as decoration. I didn't want to purchase the item that way. So I took to the website and explored online. I spoke to the employee who showed me where the item was in the store. I asked about any coupons that were available but she directed me to make an online purchase and use its coupon. I was able to get 20% off online. I walked around the mall as the order was being transferred to this location. When I came back, around 45 minutes later, the item was ready for me to pick up. The only issue I had was the employee, who was not my original SA, did not check my order number or ID to make sure it was me. She just asked that I sign for it and it was all mine. I thought there may have been some additional precautions to pick up the item, but there wasn't any. Anyone could have come up and said that item was theirs and walk out with it.

I had a wonderful experience at Hobby Lobby in Mooresville, NC. From the moment I walked in, the…read morestore felt inviting, well-lit, organized, and festive. I found everything I was looking for, including all the party items I needed. But the main reason I'm writing this review is because of my experience at checkout. I had quite a few items, including several clay pots, and Michele was incredibly conscientious about making sure they were packed carefully so they wouldn't break. She was warm, friendly, and genuinely caring while still being very professional. Michele truly made my day! Please tell her thank you for me. She is a wonderful representative of your store, and you are very lucky to have her on your team.

I have not been in a while, until yesterday. I know why I haven't been in. To save money. Christmas…read moreitems were picked over, as they should be. I still found everything I needed and more. They always have helpful employees, may have to wait a few minutes , they stay busy.

Excellent selection of quality craft brews! Especially regional ones. Nice atmosphere.read more

Love coming out here just to see what they have. Things all around the world. I was able to get…read moresome things I'd have to go charlotte for. All the workers here are super friendly and nice as well. Would definitely come back.

Great experience! As with another post we moved to Statesville a year ago. Searched everywhere for…read morefurniture found nothing! Brawley had exactly what we were looking for. Will definitely return. Thank you for a great shopping experience! Janet & Mike

Wonderful service, it is family owned and all are very knowledgeable. They always have unique…read morepieces at a good price. Love shopping there.

Your typical role experience one thing I appreciate about it. All the items were in their place…read more They were not thrown about on the hangers variety of items you can tell they're switching out from summer and transitioning to fall so you have to fall and the Halloween items out, which were pretty cool. Definitely some goodbyes cashier was quick efficient and smiled, which I appreciate.

Very much like the other Ross that I have visited. A bit more organized than the other. But over…read moreall a place where if you are looking for a bargain, and you are willing to frequent this store, I have no doubt you can find something that would make it worth the effort. The staff did not have much interaction with me so I cannot comment on the service.

Parents and grandparents beware. Went to Carolina Furniture Mart today looking for bedroom…read morefurniture. I had my 11 month old grandson with me. I am his full time caregiver. As I entered, before the door even closed behind me, one of the employees was rushing to inform me that no strollers were allowed. No pleasant greeting, no hello. Just a "ma'am we don't allow strollers". I expressed my dissatisfaction; to which her response was that's the owners rule. I noted that I hoped they would share with the owner how difficult that makes it to shop when you have children with you. Next thing I know another lady comes around the corner with the owner himself. He offered no apologies, just restated that's the rule. Told me I could carry the baby. I am a small framed woman so toting around a 25 pound baby for any duration would be no easy task. When I expressed that to him he had the audacity to suggest I leave my grandson with the office ladies while I shopped. WHAT!!?? Your solution is for me to leave the baby with strangers!! I informed him that he had most certainly lost my business. He didn't care. Watched me walk right out the door. I will never do business with this place!

We've bought multiple items from this store over the years and have never been disappointed. The…read morestaff is extremely helpful & accommodating. We have always enjoyed our experiences with this locally owned and family run business.

We didn't make a purchase on our visit, we just came in to browse and the lady working was so…read morefriendly and helpful to us! She went above and beyond to explain lots of different options to us and show us things that weren't in the store that we'd have the option to order. They have a great selection on the floor room, but even more of a selection of items that can be ordered for you. We'll definitely be keeping them in mind when we're ready to make our decision.

Make sure when you enter this establishment that you don't need to use the bathroom because the…read moreowner said when I requested to use the restroom that they were not for the public use. Isn't the public the way he makes his money? I came in his establishment because I am in the market for several rooms of furniture. I am going to purchase several rooms of furniture but it will not be from his store unfortunately.

I was tempted to give only 4 stars because the place was so crowded, but that's an indication of a…read moregreat thrift store, so 5 stars it is. Large and extremely well-organized. Clothing was color sorted within each clothing category. Non-clothing items were well-displayed and easy to browse. Prices were the best I have ever seen in a Goodwill anywhere near where I live (Western New York). I found a couple of "exactly-what-I-was-looking-for" items. And several good books. Next time I visit family in Huntersville, a trip to this Goodwill is already on my to-do list.

Unfair Treatment of Customers and Preferential Access for Resellers…read more This Goodwill location has become a frustrating shopping experience for ordinary customers. Resellers congregate around the donation bay doors, watching incoming donations and sometimes alerting employees when desirable items arrive. When bins are rolled out, they hover over them and position themselves near the shelves where they expect valuable merchandise to be placed. Employees often seem to put items exactly where these resellers are waiting, giving them a clear advantage over regular shoppers. Customers are not allowed to remove merchandise directly from the bins; employees must first place items on the sales floor. I understand and follow this policy. During a recent visit, I picked up an item briefly to inspect it, then returned it to the bin and waited for an employee to put it on the shelf. The employee witnessed this but took the item back into the storage area instead, making it unavailable for purchase. He said absolutely nothing to me. I was embarrassed, frustrated, and frankly stunned. I had not attempted to buy the item from the bin or violated the store's policy. I simply inspected it, returned it, and waited like everyone else. Why remove it from sale altogether rather than make it available to customers? The entire process feels unfair and raises serious questions about how merchandise is handled and who gets access to it. Goodwill serves the community, not just resellers. Management needs to address this environment and ensure that ordinary shoppers have a fair opportunity to purchase donated merchandise.