I have been to this store several times in the last 6 months. Only around the holidays do I feel it…read morewas under staffed. Without question, I have always felt that the people behind the counter we respectful & friendly! When I make it up to the counter, I feel like I'm the only one in the store and my needs are being taken care of completely. I highly recommend supporting this business.

Store manager is rude and condescending. She told me not to lean on a counter when there was 4…read moreother people in line with no place to sit except one chair that was being used. This place is terrible and takes forever to do anything, especially for notarization. She also tole me to stuff the envelope and seal it myself because it's my package. Avoid at all costs.

I usually bring in relatively large projects which I fabricate myself. This, I always appreciate…read moretheir professionalism and their willingness to communicate with me. They are the best store I have ever ever used and I have used them now for many years.

I had less than two hours to get a rush order project completed in the same day, I called and the…read moregirls said to email the project and tell them what I needed and they would make it happen. When I arrived in the store the project was 100% completed and looked beautiful. I am thankful that Chiquita and Eboni were able to get everything done perfectly and quickly!! They are a great team!

Called up Craters & Freighters of So. Chicago and talk to Joe Lukso…read more I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again.

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and…read moreattention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again.

I walked in to drop a package off that already had a label, and the two women in the store (one…read moremiddle-aged, one younger) looked up at me like I was inconveniencing them. They then continued on with what they were doing without saying anything. The younger one glanced up with a look like "why are you here".. so I just had to sit there in awkward silence until a guy walked out and finally helped me. He was very kind and helpful, but the women were incredibly rude. They shouldn't work at the store if they treat people like this.

Fantastic experience at the UPS Store! Fast, efficient service and Ella was super helpful and kind!read more

My riding mower did not start. I found 2 Beagles responsive and easy to work with. They picked up…read moremy mower and gave a pretty quick summary of the work needed. After I approved, they did the work at a good price and delivered my mower back fairly quickly. SAVED me a lot of hassle. Mower been working great I recommend and would use again

Ken picked up my snowblower and had it repaired and returned to me in a day. Super reasonable…read moreprices. Great communication.

Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

I'm grateful to have found this excellent local small business. Eric was very helpful, efficient…read moreand knowledgeable with my international mailing. I recommend the services and will be returning.

I love this place!! I walked in to ship some packages out. Little did I know, I was walking into a…read moreplace that will be able to customize my masks and clothing! I instantly took advantage and created a design that I wanted and put it on a long sleeve sweater. The results were absolutely perfect. Vibrant, smooth and durable! Not to mention a GREAT price for this customization. I'm sorry if my design offends you, but this is what I wanted and it's perfect.

God it smells awful in here! I would think the stuffed animals would stink from being in here…read more I have shipped a few times and really always feels like I have been bothering them by coming in. The biggest turn off? Signs that you need a mask in 2026. If it's from a third party vendor you support, it will be the downfall of your own business.

I am a repeat customer and for good reason! I've been slowing moving from the Chicago area to Los…read moreAngeles for more than 40 years- the final shipment arrived packed perfectly and ahead of schedule. Owners Michelle and Greg take pride in their work and service!