Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

Very efficient & friendly. Found a shipping container the right size in under 30 seconds,…read moredetermined which shipping method & got the label printed in no time. I paid & was out the door without feeling rushed, and my package is on it's way. Excellent service, reasonable price. Makes me wish I had something else to ship.

You really have to make me mad to write a negative review, so here goes: I wish I could give no…read morestars because the service at this sad, little post office is absolutely awful. The old, bald guy at the counter is a real jerk. And don't bother complaining to USPS "management" because they'll just send you a generic "apology" email about the service not being what "you expect." Really? What should a customer "expect" exactly? Maybe polite customer service? What a concept! Trust me, don't waste your time going here, just go to the Manteca post office where you'll be treated with politeness and respect.

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.

Micah you are an absolute asset to this store !!!! I cannot tell you how much your help and…read morepatience has meant to me every time I needed the services offered there. You always explain things and give me my best options and are super helpful in my time of need. I know when I walk through that door everything is going to be handled professionally and with a smile and the best customer service ever!!! When I feel overwhelmed and then I see you I know it gonna be ok and my packages ..copies ..etc are on their way !!!!

I was headed to the Post Office but on the spur of the moment I decided to stop at the UPS store on…read morethe way to see how much UPS would charge to ship my package. I simply asked the guy behind the UPS counter to tell me how much UPS would charge me to ship my package. That's all. I did not ask him to ship my package. He immediately asked me for my phone number, which I gave to him without thinking. He then asked me for my physical driver's license. At this point I asked him: " Why do you need my driver's license? I just want to know how much it will cost to ship my package." He then says he has to have my driver's license to tell me how much it will cost to ship my package. Really? So my driver's license has the magic code to unlock UPS prices? Wow. No thanks! Off to USPS I go.

Great storage facility - staff is helpful when things go wrong or have questions but office hours…read moreare basic. Clean facility with bathroom in office available. Managed well with moving truck available if needed to move in or out. Been w them for 3 years from Bay Area - has a family run feel to it but highly efficient instead of those big commercial ones.

Heather is always friendly, helpful, she knows her stuff! Wouldn't rent from anyone else. Been…read moreusing their storage for over 20 years! We're treated special by her. Absolutely the best!

Around the corner from the house. Nice staff and fast service. Dropped off my Amazon .Thanks guysread more

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

Second time renting. Richard was super helpful! Service was fast. Would I recommend absolutely yes!read more

A safe and secure location. I also appreciate the helpful employees at this location.read more

Amazon drop off. They are quick and make life so much easier when returning items. The staff can…read moremultitask and are very friendly and professional.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

1 star purely for Heather…read more Scrolling through the u-haul reviews, I'm a bit surprised how much "good" reviews there are. Maybe I caught Heather on a bad day but Heather seems like the type of person that if one thing goes wrong, she'll take it on the next person. I called to understand particularly situations such as understanding how they charge and the mobile app. I had a situation where all this was last minute and so I decided to call. So our moody cont(u) Heather answers. From my first question, you can hear Heather's tone. Annoyed, angry at life type of sound with a sarcastic, you're welcome, if you say thank you. I kept it civil and decided just to express it through the uhaul prompt. Unfortunately I can't leave a review since I didnt technically book through them. Anyways, yeah, Heather is just a moody cont(u) or maybe I just caught her at a bad time. Although what are the odds to catch Heather at the right time? Apparently I didn't. Well it doesn't matter, uhaul buries yelp reviews and who reads reviews about a place like u haul lol. Although if Heather reads this, this is a nicer version of what I said about you in the official uhaul feedback prompt. What's funny is that we scheduled another reservation but she didn't even ask for my information. So I'm not even sure if she even was truthful when she said she was gonna fix my reservation. That being said, I went to the tracy one instead and it's a night and day difference between attitudes. Tread carefully around this moody cont.

This U-Haul store has everything you need and more for any move you make. Boxes, tape, bubble wrap,…read moreyou name it, they have it! I will definitely be back if I ever need moving supplies !

Friendly workers, place looks clean...they are pretty straightforward. Closes one in lathropread more