The most thoughtful, considerate jeweler I've ever met. Approaches small jobs and purchases with…read moregreat kindness and care. Restored my late father's watch so it looked new and gave us a lovely free case so we could present it to our son for his graduation. A great craftsman and human being.

Probably the best jeweler and repair person in the Berkshires. Purchased a diamond wedding band…read morethat my wife still gets compliments on. He repaired an engagement ring and repaired some watches. Received honest appraisals and good solid advice. Never one to put profit over customer satisfaction. I rarely make endorsements, but this one I feel is required.

We have been going to Kingston Fine Jewelers for many years. We were introduced to KFJ when they…read moredonated a diamond necklace to an Ulster County SPCA fundraiser. Yes: a diamond necklace!! And they continued to give high priced jewelry for subsequent events. The service is spectacular! Our favorite people are Serena and Brandy, the owner. They know every piece of merchandise in the store and can take you directly to what you need or want. They are professional and extremely pleasant. They will give you an honest opinion, even if it means you buy something much less expensive. For example, today I went in to buy a pair of earrings I saw advertised in their beautiful holiday catalog. Brandy advised me that the size was too small and Serena knew just the pair I would like. The earrings were less than half the price of the ones I had originally wanted. The shopping experience at KFJ is always so enjoyable. If you need to return a piece of jewelry, the return policy is excellent. Many smaller stores only give store credit, but not KFJ. If you need a watchband changed or other small jewelry adjustment, KFJ does not charge and is happy to accommodate. They keep track of what one buys so it is easy to complement purchases. I never leave empty handed. My favorite jewelry store!!

Amazing selection. We have been looking for months for my fiancé's wedding band, and picked one out…read moreat KFJ in half an hour! Amanda was absolutely fabulous- so helpful, knowledgeable and kind. Glad to have found such a terrific jeweler!

What a nice experience at this jeweler A lovely lady helped me by the name of Colleen . She's so…read moreknowledgeable and helpful I highly recommend you try this amazing jewelry store !!!

We stopped in, without an appointment, to see if they could repair the clasp on a necklace, the…read morespring inside ceased to function. Within minutes the clasp was replaced and the silver polished. The service is always attentive and professional. It's a full service jewelry store.

This jewelry shop is pure magic. Morgan Mikula's designs remind me of powerful talismans, and…read morethere's definitely something fairylike about her vibes. The first time dropping in I chose a gorgeous fiery Opal necklace. Easily the most stunning Opal I had ever seen! Her rings/bridal jewelry are breathtakingly beautiful, ethereal, and elegant. Truly exquisite options for stacking. Morgan is a jeweler you can trust 100%. She's kind, and you can tell she really cares. Thank you, Morgan!

From the owner: We specialize in fine jewelry from independent jewelry designers around the globe. Create custom…read morejewelry with us and watch your jewelry be repaired on site!

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

I called them regarding my '70's Seiko 6139 chrono watch (mechanical). They advised me that they…read morecan't get vintage Seiko parts and they don't service them. This saved me a long trip over to their shop.

Let me preface this by saying this is my first ever 1 star review - I generally come to Yelp to…read moreshare my experience with good things, and thanks to the reviews of others I rarely end up having an experience that merits a one star review. In this case, I wanted very much to like JWATCH/Chelsea Watch Repair, as it is just down the street and I have a small collection of vintage watches that tend to need a little more love than their modern counterparts. I think that if you need basic work done (quartz battery swaps, bracelet adjustments and simple mechanical services) then this shop is probanly just fine. They've got a nice little storefront and everyone I interacted with seemed pleasant, if not a bit short. However - for complicated work on rare or higher end pieces, I'd stay far away. I took my '69 Tudor Date+Day to JWATCH on October 9th to get an estimate for service on the movement, screw down crown and a scratch on the crystal, hoping an independent shop would come in with a lower quote and faster turnaround versus sending it to the Rolex Service Center in TX. They told me it would be 5-10 days until I got the estimate, and work could proceed from there - fair enough. On October 19th (10 day mark) I sent a message through their online repair portal asking if they had any news. I didn't get a reply, so I called on October 21st and received a message from the phone company that the number was not in service. Apparently, when they are closed they somehow disconnect their entire phone system instead of taking voicemails, because the number worked the next day. I called back again on the 22nd and finally reached someone; who told me that they would look at my watch tomorrow. On the 23rd (14 days) later they send me a quote for nearly $1,000, which was significantly higher than even Rolex wanted. I presume they didn't want to do the complicated work and threw out a crazy number figuring it would be worthwhile if I did accept, which I did not. I went the next day to pick up my watch, ready to move on - however, this is where it becomes a one star review: When I got home, I went to set the watch (which hadn't been wound the entire time, which is how I know they were just sitting on it) and the crown and stem just FELL OFF. Literally fell apart - mind you, the watch was perfectly intact when I dropped it off. I thought about taking it back but decided to stop by the highly rated Star Watch Repair in Midtown before wasting another week with JWATCH. Star took one look at the watch, fixed everything JWATCH had broken right in front of me and then quoted a significantly more reasonable $500 for the work I requested. I picked it up from him 10 days later (total) and its perfect. Like I said, this is my first ever one star review and it really didn't have to be, but their lack of communication and the gall of returning a watch that hadn't been put back together gives me no other choice. Skip this place for complex repairs and make the trip to Star Watch.

I received a new LIV quartz chronograph watch as a gift. I needed to have the SS band made smaller…read more- so I just stopped in to Zabians Fine Jewelers and was impressed that they took me right away, the sizing was done and the links were removed by the owner in a couple of minutes. I was thoroughly impressed. Imagine I Was in the market for a piece of jewelry. Such a wonderful family Thanks Mo. Arthur

My parents had the most wonderful experience at Zabian's. After going to a jewelery store in…read morePittsfield that wanted $40 to replace a watch battery and wanted her to leave her watch for several days, Zabian's charged $10 and completed the task while they waited. They felt they were treated so fairly. And then, they discovered the fabulous selection of men's clothing next door. They (and we) will be returning! Thank you Zabian's.

Joe and Bridget are so helpful and knowledgeable. They will help you find the perfect piece.read more

Been to Joes many times with my family and friends. A few of my friends have delt with jewelry…read morebefore and told me Joes prices cant be beat. Joe and his wife are very helpful and treat you like family, you can do special orders, repairs or just buy from the store. Was their last week with a few friends and just ordered some special things for my wife. If you want quality, great deals from a honest guy see Joe or compare him to any other store hes the best around.

We could not be happier with the anniversary wedding bands we had especially commissioned from…read moreGrant at N Fox Jewelers! They are actually better than we imagined. We came in with a basic idea of what we wanted - silver bands with birthstones representing each of our 3 kids. Grant asked very careful questions, and offered the advice and guidance we needed for the outcome to be the best. Size, materials, layout, mount, finish. We went with white gold and colored diamonds. Ordered the materials. Grant checked in with us along the way, it took about three weeks, he also refinished our original wedding bands. We are just so very pleased and thankful for the talent and care given to fabricating our rings. We couldn't recommend N Fox Jewelers more highly. The best.

Just wanted to give a shout out to Matt Howard for my experience at N. Fox Jewelers in Saratoga. We…read moreare always in Saratoga with family and this was my first time at this jeweler. I wanted to buy my wife some stud diamond earrings she can wear daily. Matt helped us pick out the right pair for her and you can't beat their prices. I look forward to future purchases at n. Fox for me and my family's needs - and will be sure to reach out to Matt directly before heading over. If you're looking for some fine jewelry, you can't beat the staff and amazing selection at n. Fox Jewelers. Don't think twice to walk in here, this is a judgement free zone - unlike most jewelers. I was treated wonderfully by Matt Howard and his team. Great experience A++++.