Genuine traditional service provided. The owner is a great…read moreguy. I recommend him highly!

Price was ok. Incredibly UNfriendly man. ALMOST NEVER returns calls. I had 4 watches repaired. One,…read morethe crown fell off when he was showing me the "finished product" and he muttered something about not being able to get parts for it. Personally, I have no idea if that's true or not, because I don't work with watches. Considering how unresponsive and unfriendly he is, he COULD HAVE been making that up just to be done with the job, but he also COULD HAVE been telling the truth. Who knows? I'd rather drive to "wherever" than go back to him! Do I recommend him? No. (See above.)

We have been going to Kingston Fine Jewelers for many years. We were introduced to KFJ when they…read moredonated a diamond necklace to an Ulster County SPCA fundraiser. Yes: a diamond necklace!! And they continued to give high priced jewelry for subsequent events. The service is spectacular! Our favorite people are Serena and Brandy, the owner. They know every piece of merchandise in the store and can take you directly to what you need or want. They are professional and extremely pleasant. They will give you an honest opinion, even if it means you buy something much less expensive. For example, today I went in to buy a pair of earrings I saw advertised in their beautiful holiday catalog. Brandy advised me that the size was too small and Serena knew just the pair I would like. The earrings were less than half the price of the ones I had originally wanted. The shopping experience at KFJ is always so enjoyable. If you need to return a piece of jewelry, the return policy is excellent. Many smaller stores only give store credit, but not KFJ. If you need a watchband changed or other small jewelry adjustment, KFJ does not charge and is happy to accommodate. They keep track of what one buys so it is easy to complement purchases. I never leave empty handed. My favorite jewelry store!!

Amazing selection. We have been looking for months for my fiancé's wedding band, and picked one out…read moreat KFJ in half an hour! Amanda was absolutely fabulous- so helpful, knowledgeable and kind. Glad to have found such a terrific jeweler!

The staff at Schneider's is gracious and welcoming. Their collection of jewelry, from classic…read morepieces to interesting estate jewelry is terrific and their prices are fair. I recommend them highly.

I bought my first piece of real jewelry from Schneider's when I graduated college. It was a unique…read morepiece which I lost. I went back several years later and replaced it. I mis it now many years later and will visit them to see if they can replace it again.

These guys aren't closed, I just bought a great diamond and sapphire necklace and loved the cool…read moreowner and staff. Lots of fun and know their stuff especially high end watches like Piaget, Audemars, Van Cleef & Arpel. Not that are authorized dealers but do get them in pre-owned. I will go back definitely. It was a fun experience even though their AC was out. Owner is a goldsmith and very talentee

This review is for Imperial in Red Hook, not New Paltz, however they are the same owners, so the…read moresame disappointment goes... I brought my fiance's engagement ring in to be resized. I stopped in the day before dropping it off to check how long it would take and was told a few days at most. I dropped it off on a Thursday and was told it might be done that day, probably by Friday, definitely by Saturday at the latest. They said they would call me to update me. No one called, and Saturday rolled around so I called and found it wasn't ready. We had a big party to attend the next day where everyone wanted to see the new ring and alas could not. We were both very disappointed I stopped in the following Tuesday and was told it would DEFINITELY be done by Thursday, someone would call me when it was ready. Thursday rolled around, and no one called. I called them and they said it would not be ready until Friday. This meant my fiance had to completely change her plans and drive an hour out of the way because it was late again. Thankfully, it actually was ready that day, but a week after we were originally told it would be ready, then again a day after we were guaranteed it would be ready again. The lady who I spoke with during the week was very apologetic and nice. I spoke with the owner once and he seemed clueless as to who I was and where my ring was, and did not seem to care. There is another lady who worked weekends who was not nice and very bossy with my fiance. It seems like no one really knows what is going on and I would not recommend this place to ANYONE. They charged us the full estimate despite all the F*** ups and getting the ring late. They did good work, however the overall experience was TERRIBLE and considering it was my fiance's new engagement ring, she was extremely disappointed, and rightfully so. GO ELSEWHERE.

I went to have my Miami Cuban repaired today I popped it cleaning it so I took it to these guys for…read morerepair services where phenomenal plus they cleaned my other jewelry for me and they are such nice people I recommend their service

The earrings I had made from a broken ring look absolutely glorious ! Even better, truth be told,…read morethan I had imagined! Elizabeth did just beautiful work. She spent a lot of time with me going over possible settings, discussing how they would look, never trying to upsell me. The price was reasonable and I'm so very pleased. I can't wait to have her re-size my wedding band.

I've been a customer for a decade. The owner is always incredibly helpful and kind. I don't even…read morespent a lot of money there and she's still very attentive to me! The store is beautiful and on a rare occasion I have the opportunity to see the cutest little doll dog ever ! I can't imagine anyone ever having anything negative to say about this place. I will be a customer forever and highly recommend small and large purchases, a full range of high quality jewelry is offered at reasonable prices.

I stopped in the shop yesterday and had a wonderful experience . I found exactly what I was looking…read morefor in a gift for my grandson. Laurie was super helpful and attentive, the selection was great , and the prices very, very reasonable . I'll definitely shop there again!!

I brought my daughter (18) and her two best friends up to the New Paltz area for a little day trip…read moreto Split Rock, lunch at Lola's and shopping. We spent so much time in Dancing Hands that the parking meter ran out so make sure you give yourselves enough time to look at all the unique jewelry and crystals! The we ended up with some crystals, necklaces, beautiful brass bangles and I found a very unique brass ring that I can't find anywhere else online. The prices are good and I really liked that you could switch out the silver chains with the pendants because I prefer a longer chain. The young lady behind the counter was extremely helpful and very personable. Looking forward to our next trip up!

Was really disappointed in the service here. I am someone who likes to shop local, and small…read morebusinesses but I dont think id return here. I bought a 3 stone opal ring. Within DAYS a stone came right out. My bestfriend bought the exact one and two stones came out of hers. They were not $5 rings either.. fast forward, stop in the shop, we speak to the employee working about the rings. She shrugged her shoulders and brushed it off but saying "well we don't do returns, you could have bumped into something". I would have been fine with the same ring or maybe some customer service by being genuine about not one but TWO of the same ring having the stones fall out. I just didnt seem like she cared to offer a solution.

Connie is an amazing artist who will make your custom pieces into the most beautiful, valuable…read morepiece of jewelry that the materials can yield. She did that for me. I brought her a complete hodgepodge of pearls which I wanted to be mixed together into a cohesive bib necklace. She persevered and delivered my vision Plus++. She finished and refined that vision, then bought it to life. I couldn't be more pleased!!!

Never have I seen people with such positive vibes for their customers. Beck yeah! They are the…read moresweetest owners with the most amazing jewelry. Thank You!!!!!