Great prices and excellent repair work! Once I went to get…read morea bracelet repaired, the owner told me he wouldn't repair it because it had worn down. Honestly, I've never seen that in a jewelry storeI ended up selling him the bracelet for a reasonable price!

I bought one of the worst pieces of jewelry here. They really don't know what they're doing....poor…read morediamond settings that resulted in lost diamonds. DO BETTER FOR CUSTOMERS!!

Rich is very knowledgeable and professional last week I brought to him two Seiko watches and he…read morefixed them both. I highly recommend Serpentini jewelry. I'm 100 percent satisfied with his professional service, and the repair prices are very responsible.

Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Absolutely amazing experience! My wedding rings are beyond gorgeous, and I couldn't be happier!…read moreHer craftsmanship, attention to detail, and exceptional customer service are truly unmatched. She is incredibly talented and such a pleasure to work with. I'm absolutely in love with my rings and highly recommend her!

I brought an earring I found while working ,in here. I wanted to see what it was worth ,but got…read moreall I got was a woman that came out of the back and wouldn't even bother getting off the telephone while dealing with me. She treated me like I didn't even matter. I brought in an earring I ended up getting appraised for over 200$ . She offered me 13$. I wasn't even fully interested in selling it, which is why I brought it to a "jewelry store" instead of a buy gold place. She weighed it behind a table where I couldn't see. The market value on 14k white gold is 54$ today the earring weighed almost three grams. There are diamonds in it that she told me weren't worthless that the next place told me quite the opposite. Do not trust that woman she is a thief

Very cute studio, Roni has a fun bubbly but chill vibe so the whole service and environment was…read morepleasant. My bracelets have been as shiny as when I first got them and I hardly notice they're even there. Can't wait to keep coming!

We had a fantastic time! My bff and I got permanent bracelets and they are so beautiful and the…read moreprocess was so simple!! Prices are also very reasonable. We'll be back for more!

I've visited this antique store several times and have purchased a few items over the years. Every…read morevisit has been a great experience. The store always has an interesting selection of unique antiques and vintage treasures, and there's something new to discover each time. It's one of those places where you can easily spend time browsing and always find something special. Highly recommend stopping in if you enjoy antiques and one-of-a-kind finds!

Not sure if this place is even still operating. Went on a Friday at 4:45pm and all 2 windows and…read moredoor were closed with blinds. No posted hours. Looked abandoned and sad.

I highly recommend Mehran and the folks at Cyrus Jewelers. The level of service is truly beyond…read morereproach and I am thrilled to have done business with Mehran. I will be returning to Cyrus Jewelers for all my future jewelry needs. Purchasing an engagement ring can be somewhat of a daunting task and Mehran is exceptional in providing a consultative approach that helps you make the selection that is best for you. We entered Cyrus Jewelers on a Saturday afternoon to begin our journey. Most jewelers do not keep the diamonds we were searching for onsite and after discussing with Mehran what we were looking for he provided us with an extensive list of diamonds that may suit our needs that Monday. We chose a few to be brought into the shop for closer inspection. While looking at the individual diamonds, Mehran guided us through the examination of each diamond explaining the benefits and drawbacks of each choice. Not once did he push us in a direction with a salesman-like approach. Actually, it felt like talking with a friend, who had expertise in the field that was helping us make an important decision. Furthermore, he would point out opportunities for us to find extra value even if it cost him some revenue dollars. Additionally, Mehran work extensively with my bride-to-be on constructing the exact setting she was dreaming about, offering different choices of how it could be accomplished. The finished ring is exquisite and we are overjoyed with the purchase. The kindness, patience, and expertise offered by Mehran and the folks at Cyrus Jewelers are phenomenal. We smile every time we walk into the shop because we are always greeted warmly and receive outstanding service.

Cyrus jewelers is a family owned business who has been around for as long as I can remember. All…read morestaffs that are working there are all friendly and will do their best to help you out in any way that they can. Highly recommend.

We had been customers of Hannoush Jewelers since they opened at the Galleria and purchase items…read morefrom them 2 to 3 times per year. In August 2014, we ordered a new setting for my 20-year old engagement ring due to the wear and tear on the original ring. I received the ring in September. In April 2015, I happened to look down on finger and saw that the entire middle setting and stone was gone, leaving only the post that the setting should have been soldered to with no residual solder evident. We brought the ring back to the Middletown store where the salesman examined the ring and told us that the loss of the setting was a manufacturing flaw and they would take care of replacing the setting and stone. At the end of May, we received a call from the store manager that the Hannoush brothers had determined that the loss of setting was due to me "hitting it on something" and not their fault. I believe that if I had hit my hand on something hard enough to tear off a properly soldered gold setting from the prong, that I would have felt it and would have most likely have damaged the other two stones/setting. I understand that shoddy workmanship can occasionally slip through the cracks. The Hannoush brothers refusal to admit that they made a mistake and make it right is unforgivable. There is no way we will ever step foot in that store again.

They advertised a pendant online as being available. I ordered it for a Christmas gift and was…read morecharged on my account. Several days later they tell me that it is not available and I am still waiting for my money to be refunded.

I went in to Pandora around 4 on a Tuesday afternoon (not a busy time to be at the mall) to get a…read morering re-sized for someone. I waited In a line outside the store for 40 minutes behind 3 other groups of people. There was 1 employee tending to everyone, 1 at the cash register ringing up a customer approx. every 10 mins & otherwise doing nothing, and another 2 employees just standing there. I have been to other pandora stores where they know how to multi-task and get people in & out of the store. This is clearly not the case here. I can only imagine how it gets on a weekend/busy time of day. I will not be returning here

Staff was extremely rude I went in to get a bracelet for my sisters birthday I was in the store for…read moreabout 20 mins nobody asked if I needed very small store to not ask I will not be returning or spending here !

While shopping for an anniversary gift for my wife, I visited several other jewelers in the…read moreGalleria Mall. Maybe I was not dressed like someone who was shopping for diamonds. I was ignored by the sales representatives who hustled to assist other patrons despite my obvious interest in the diamond display. Upon entering Littmans, I was immediately greeted by Rachel. Due to her remarkable customer service skills, I walked out of the store a satisfied customer (and I spent $500 over my initial budget). I also noticed that the quality of their workmanship appeared much better that the other stores.