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    Olala Bakery

    2.9 (40 reviews)
    Closed 10:30 am - 5:00 pm

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    UE sugar cookie diplomas for a Maine Endwell Grad party!
    Michelle M.

    I ordered cookies from Baked Euphoria for my son's Maine-Endwell Graduation party on July 24th. I stopped by in person and spoke directly to a woman who took my order. I ordered the ricotta, raspberry and chocolate ganache shortbread and cap, gown and diploma cookies. I was specific that Maine-Endwell's school colors are Blue and Gold and we talked about the details of the cap and the gown. I wanted to change the amount of cookies and get rid of the diploma as well as to confirm the entire order. I emailed Bonnie on July 19th (5 days before the party) with no response. I called on July 20th with no answer and so texted that day again with no response. I finally got a hold of a young man on July 22nd (2 days before the party) and I was able to make the changes to the amount of cookies, and cancel the diploma cookies with no issue. The very night before the party, I was running last minute errands. A service rep was assisting me as we talked about the cookies. She asked where I was getting cookies from and I told her Baked Euphoria! She said she had gotten her gender reveal cake from there. She said it was beautiful until they cut into it and found plain vanilla. The cake was not a true gender reveal cake. Was this a sign? July 24th, the day of the party, I sent my Step daughter out to pick up all orders for the Party from Roma's Bakery, Baked Euphoria and the Grapevine Cafe'. When the orders arrived at the house, I immediately looked at the cookies. To my surprise I found a full box of diplomas in one box and the gap and gown in another. Remember, I had canceled the diplomas! The diplomas were Union Endicott Colors black and Orange with white. The cap and gown were all white with orange accent. I immediately called, no answer. I texted, no answer. Called a couple of more times, no answer. My sister-in-law went to the shop. It was closed. As of right now, no one has reached out to me so this is why the review. People make mistakes and I am fully aware of that, after all, we are only human. People need to pick up a phone or at the very least, respond and acknowledge their customers. Update: I finally Got a hold of the shop and the "owner" (I believe) . She was apologetic and reimbursed me 60% off the total cost.

    the cake

    Please just order a Wegmans cake. My mom ordered a graduation cake for my sister this past weekend. She went in, explained that she wanted the colors to resemble UAlbany (which takes a two second google search to realize it's dark purple and yellow). Instead she got pink and white. Most importantly she asked for sweet icing because that was her favorite and because she needed to drive 2 hours with it when leaving the bakery. They put whipped and tasteless frosting on the cake and when she complained about it in store they gave her a small discount and was guaranteed the cake would not melt on the drive. It melted, surprise. To top it off the cake did not even taste good. It was extremely dry and flavorless.

    a hand holding a birthday cake

    Ordered a Coraline cake for my daughter. The cake was delicious but the visual was lacking. The cake decorator took very little artistic expression with the cake. I wasn't asked what color I wanted the frosting to I assumed they would make the cake look good. Although they did add a few buttons to the white frosted caked with the Coraline photo printed on. The lettering for the cake was Shakey, lumped over and restarted multiple times. My daughter's name was also down the side of the cake instead of with "happy birthday". I felt the look of the cake was lacking and appeared amature considering the price we paid for the cake.

    Sugar cookies
    Kelly B.

    I can't say enough great things about these cupcakes and cookies! Bonnie is amazing and extremely talented! I ordered sugar cookies and cupcakes for a Kentucky Derby themed party that tasted even better than they looked! Bonnie was extremely easy to work with,she will customize anything you need. I received endless compliments the entire party. Can't say thank you enough!

    Tigger hand-drawn with icing!  And it tasted AMAZING!!!
    Katelyn M.

    A while back ago, my best friend told me that she really wanted a cake with the likeness of the Winnie the Pooh character, "Tigger", for her birthday. I promised her, "I will get you a Tigger cake." Meanwhile, I thought to myself, "Where on earth can I find a Tigger cake?!" Many bakeries can often just grab a photograph off the internet, and print it on edible paper to layer it on top of the cake. I've eaten many of these, and it tastes just like eating a layer of wax paper. No. I wanted it hand drawn with icing. Obviously, the degree of difficult of drawing an accurate likeness of Tigger ruled out most bakeries. I called around for a while, and finally I called Baked Euphoria. The person who answered the phone was exceptionally patient and nice, as he answered my (relatively silly) questions and answered them in an extremely friendly and understanding way. I imagine most people who call in for a cake are not really specific in what their needs are, so he provided in depth suggestions and explanations. I never had the impression he was rolling his eyes at me on the other end of the phone. He explained to me how the cake would be made, offered many flavors, fillings, topping, frosting, icing, color, Tigger graphic, and sprinkle options. The cake was able to be completed in a very short amount of time, and it looked AMAZING! It looked just like Tigger!!! To be honest, I was worried that Tigger would look like an orange blob with stripes and whiskers, but it looked perfect!!! I HIGHLY recommend Baked Euphoria for those special occasions where things need to be perfect. I also noticed that they had a large variety of baked goods available on a daily basis too, so I'll probably stop in to sample some of their other creations. Oh and the cake was absolutely delicious. Extremely moist and flavorful with a delicate texture that melts in one's mouth. YUM!!!

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    7 months ago

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    9 months ago

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    1 year ago

    Absolutely disgusting red velvet cake. Tasted like straight stick of butter. Had to throw away. Customer service was trash as well.

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    5 years ago

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    4 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    10 years ago

    Business owner information

    Photo of Bonni P.

    Bonni P.

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    12 years ago

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    7 years ago

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    8 years ago

    One of the best dessert places I have ever been the place is family friendly and the owner is very genuine I rate it 5 stars

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    6 years ago

    I was so impressed with the peach cobbler for my sons birthday! It was absolutely fantastic and made my sons night.

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    9 years ago

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    13 years ago

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    10 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    The worst icing I have ever had it was not a true butter cream. The $28.00 cake went in the trash. Wouldn't recommend this Bakery.

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    Ask the Community - Olala Bakery

    Review Highlights - Olala Bakery

    Thanks so much to Bonnie and her staff at Baked Euphoria for making the most delicious and beautiful wedding cake for our wedding!

    Mentioned in 9 reviews

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