I placed an online order and went to go pick it up. Upon arriving home, one of my items was missing. I called them to let them know and asked for a refund. They told me they would deliver the missing item for free! Not only did they deliver it, they gave me an extra order too! I am very impressed with the level of customer service! And their food is delicious read more

Okama - Gyoza - Sushi Bars Near Me - Chula Vista, California

Great food!!!!!!!!!!!!!! Good price because it is plentiful Love the scallops and all the sauces read more

Back after 3 years... My original review says the total opposite of what I am about to say... :) I Ramen is delicious- I highly recommend you try it out . Take out service was great. My order : shrimp ramen , Chicken Ramen and Pork Ramen. My favorite one was the Shrimp Ramen ; it came with 8 Large shrimp and the broth was over the top delicious . My second favorite was Pork Ramen followed by chicken ramen . No need to drive to convoy for Ramen anymore - just found you delicious Ramen at Otay Ranch - Millenia community! The only thing I would change at Okama is the bright LED white lights and wall color because it is too much red, for me ... warm lighting color bulbs would make it feel more welcoming - IMHO Will return soon for more shrimp Ramen !! read more

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Fast, friendly service and a solid ramen option for South Bay. We were seated quickly and the staff was super welcoming. Ordered the ramen and it hit the spotgreat portion size with a rich, flavorful broth. I'm glad spots like this are opening up in the South Bay so we don't always have to drive up to Convoy (even though the heavy hitters will always be there). This is a really solid local option, and I appreciate the variety on the menu. I'd definitely come back again. read more

Okama - Sushi Bars Near Me - Chula Vista, California

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My guy and I randomly stopped here as we were in the mood for sushi. Staff was nice. The aesthetics were kinda weird tho. There was a small tv playing UFC, early 2000s pop music playing, fancy menus, and a bit of Japanese decor scattered on the walls. Most walls were very bare with the paint job being very badly done. Nice table setups, but the chairs looked old and crappy in comparison. Anyways, food. We started with the Fuji Appetizer with no mayo. They brought it out incorrectly the first time. I had to explain to two workers we wanted no mayo, but to keep the eel sauce. They had to check their menu because they didn't believe there was eel sauce on it. It's 95% crab, with barely any octopus or spicy tuna. They smother it in mayo so customers can't tell it's a ripoff. The Okama Roll was the favorite food. It was really good the first few bites, but it had a strong lemon flavor to it. This is weird and confusing cuz lemon wasn't an ingredient listed on the menu. Gives a high indication that they used lemon to mask old fish. Not sure. Hawaii Roll had barely any avocado and it wasn't even fresh. Good, but weak flavor. Traditional Eel Roll was bland and average at best. I know they're under new management now, but they really need to update the place. Fix the wall paint, touchup the scrapes on the chairs, fill the walls, etc. Menu could use an update too. read more

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I was met with a warm greeting and sat at a clean table which made for wonderful start. On order was the shrimp tempura and spicy Raman with chicken. The service was excellent and the food was adequate. I have had better on both the items I ordered but if Im craving sushi it's an option. read more

Okama - Spicy Raman with chicken and shrimp tempura sushi. - Sushi Bars Near Me - Chula Vista, California

Food great! Service today was excellent, staff very friendly, ambiance cool. I ordered the spicy edamame and the shrimp noodles. Both were super good. I would've enjoyed more shrimp. If I know it would only came with like 5 shrimp. I would've ordered more shrimp in the bowl or maybe added chicken for protein, but the flavor everything was great price wise a little overpriced for a bowl of noodles and four - five shrimp. Again super good and soothing! For my egg cook all the way through. Flavors so good! It was very fulfilling just wanted more protein. But now I know and I'll will return. read more

Okama - So good love it!! can't wait to try other dishes. Shrimp noodles & spicy edamame. - Sushi Bars Near Me - Chula Vista, California

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Food was delicious and the service was fast and Ernesto our server was very friendly and had a welcoming attitude. read more

Okama - Sushi Bars Near Me - Chula Vista, California

Be advised- Undisclosed allergens! This restaurant failed to properly label and disclose an allergen in their menu items. Okama included an undisclosed allergen (gluten/panko) in several of its sushi products. The menu description did not include this allergen and the consumer had to seek medical attention due to their allergic reaction. The manager said we should have included the gluten allergy in the notes section, and completely passed the issue off to the consumer. read more

Okama - Spicy salmon roll- menu item did not list any panko in its description - Sushi Bars Near Me - Chula Vista, California

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I love their lunch special combination steak and shrimp deal! The steak is always cooked to perfection and they give a decent amount of shrimp. The stir fried veggies are tasty as well as their onion soup! Definitely worth every penny! read more

Been here numerous times for lunch. Food and service is great! They recently changed ownership. I had the filet mignon lunch meal. Some reviews said the food isn't as good now. I disagree. The only difference I noticed was the house salad was larger, with a few sliced cucumbers added. Last December I met my three grandkids here for lunch and bought them each $50 gift certificates. The certificates were used pretty quickly! See you again in a few weeks! read more

Okama - Filet Mignon lunch meal. - Sushi Bars Near Me - Chula Vista, California

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So my mom and I took a weekend trip to Otay Ranch and decided we really wanted hibachi. We picked this place because the menu looked good. We got there around 6:15. I've worked in food before, so yes, I get that Saturday nights can be chaotic, but that still doesn't excuse zero communication. When we were being seated, the server told us hibachi was backed up about 30 minutes. Ramen was also a wait, but shorter. Fine. About 5 minutes later we ordered drinks and a gyoza appetizer. 10 minutes later we ordered our entrées , we changed to sushi rolls and I added a fried rice because we were told hibachi would take longer. 20 minutes go by and the fried rice comes out... but no gyoza. The rice was also clearly meant to be shared, even though I ordered it for myself. We assumed the gyoza was forgotten and agreed not to reorder it. Right then, a couple is seated next to us. They order, and five minutes later their tempura appetizer comes out. Okay. So yes, our gyoza was definitely never put in. We still didn't say anything yet. Then TEN minutes later, the girl next to us gets her hibachi. Meanwhile, we've been sitting there almost 40 minutes, no appetizer, no sushi, and my mom has zero food in front of her. And remember: we originally came craving hibachi, so watching this girl who came in way after us chow down was crazy. It gets worse. Another 10 minutes pass. The server goes to a different table (who had also been sitting with no food) and asks if they still wanted their gyoza. They literally said, "We ordered those like yesterday." The server apologizes and brings them out. Cool. Then she comes back with a SECOND plate of gyoza, puts it down in front of them, and they tell her they only ordered one. So she literally picks the plate up from in front of them, turns around, and just puts it on our table. No apology, no "do you still want these?", no nothing. Just plop , 50 minutes later. Different foods take different times, sure. But 50 minutes for an appetizer with no acknowledgment is wild. If it's going to take that long, just tell us. Check in. Something. We hit the 1 hour mark and still no sushi. So we ask for it to go. And magically, it comes out in like 3 minutes. And considering how soggy and cold the tempura was, we're pretty sure it was just sitting somewhere. We got in the car to finally eat, and the sushi was genuinely the most bland sushi I have ever had. I never use soy sauce because I like letting flavors speak for themselves, and this was the first time I had to drown my sushi in it just to taste something. The only decent thing was the fried rice, and even that was cold by the time we left because I was waiting for my mom's food that never came. I honestly wonder how different this night would have been if we ordered the hibachi we originally came for, you know, the exact hibachi the girl next to us got in like 15 minutes. I hate leaving reviews like this, I really do. But this was ridiculous. So much frustration could have been avoided with basic communication: * "Hey, gyoza is running behind , do you still want it?" * "Do you want your fried rice now or with the sushi?" * Literally just checking in once. Instead, it felt like the servers were avoiding our table because they knew how long we'd been sitting there. Overall: extremely long waits, no communication, cold/unseasoned sushi, and a pretty disappointing experience. We won't be back. read more

Very busy on a chilly Friday night. We ordered the tonaktsu steak ramen and added grilled shrimp, shrimp and scallops hibachi combination and an order of gyoza. Everything was very tasty. The menu selection is much bigger than when we visited a couple of years ago. We'll definitely be back! read more

Incredible ramen and rolls - can't wait to try the hibachi next time - impeccable service and restaurant ambience- seafood ramen is my favorite read more

It's something I will eat if I am hungry. But nothing really stood out. Plain sushi, plain ramen. Actually, ramen was super familiar to the one I make at home using Otafuku tonkotsu concentrate. Experience is not bad. It is just not fun enough for me to take effort to travel from central San Diego area all the way down here. read more

I love the sushi but the Ramen has absolutely no flavor. I will not be going back. Service was fast and very friendly and in a nice area.

Decent Japanese style restaurant. They have sushi, ramen, and dinner combos of steak, chicken, shrimp, and I thought I saw lobster. They also serve ramen here. Seems to be a lot going on with their options. I went with the Omana roll and Rainbow roll sushi. Enjoyable. I'd be interested to try their dinner combo plate in the future. read more

I want to like this place but the service is just so subpar and ruins it for me everytime. They never come to check on you, never fill up your water & you have to chase them down to get what you ask for. Brought us the bill immediately after setting our food down. When we call to place a takeout they answer like they're not running a business. The food is good portions are great but again the service is just soooo subpar. read more

Service was good and we got seated right away. The interior isn't that big but comfortable. Ordered the following dishes: Tonkatsu Black Garlic Ramen - now this was delicious! Had lots of noodles and toppings. This is a must-try! Stinky Roll - tasted pretty good and would recommend this if you try this place out. Calamari - a bit bland but thankfully there's a sauce to dip it into. Spicy Scallop Roll - we usually like scallops but this dish was not satisfactory, in our opinion. Thankfully, it didn't cost much and we ended up eating a piece each. It also wasn't spicy, contrary to what it says. Okama is located in a strip mall by Board & Brew and lots of parking spaces. read more

Okama - Spicy scallop roll - Sushi Bars Near Me - Chula Vista, California

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Absolutely ridiculous food preparation and terrible customer service. I don't ever write reviews good or bad but this one had me extremely upset considering the cost and poor quality. We spent $132 on 3 filet mignon hibachi meals, asked for fried rice only, cooked medium rare. When we arrived home the meal had noodles and the supposed filet mignon was very overcooked. The manager said it wasn't overcooked but rather it was well done because the steam heated it for longer in transit to our home. Steam doesn't char steak, over cooking it does. $132 for bland unflavored steak is being ridiculous. Not sure if they've changed ownership but the quality of food and service has gone down tremendously over the past 6 months with prices continuing to go up. read more

Okama - Overcooked Hibachi Filet Mignon - Sushi Bars Near Me - Chula Vista, California

Great food and service as always - Mark was a great and attentive server. Highly recommend this spot for ramen and rolls!!!

Had a great lunch with the team from work very attentive and friendly server mark , the food was delicious, definitely coming back soon to try more food items read more

My friend and I came here for dinner on Saturday evening. We were seated right away. The business looked steady and not packed inside. We opted for a few sushi rolls. We ordered the Las Vegas, Crunchy roll, Stinky roll, and shrimp avocado roll. The shrimp avocado was okay, nothing special as their Signature Rolls. I'm a fan of crunchy foods so other three were tasty. Service was good. I look forward to coming back to try their ramen next time. read more

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Two of the servers were fantastic the girl and the little guy with the blonde hair the other guy with glasses which was probably the manager sucks ass so bad was paying attention to our order and never came to refill our drinks or even ask if we were ok I understand that they were busy but they were all in panic mode when people were coming in I wouldn't come here when there busy or at all no more sorry this used to be my favorite place read more

Okama is my go-to spot for vegan ramen! I always get the Vegan Black Miso Ramen, and it's probably the best ramen I've ever had. The service is always friendly -- they truly treat us like family every time we visit. The restaurant recently went under new management, but the service and quality have stayed just as great as before. Quick, delicious, and consistent -- in and out in no time. Highly recommend! read more

Service was terrible We were a group of 14 We all ordered at the same time Half of us received our meals within 30 minutes The rest of us waited more than a hour for our meals ,plus the ones that got their meal were done eating & still we hadn't gotten a meal . We git tired of waiting that we asked for our meals to go & that also took forever to get . Everyone (other customers) that came in way after us were receiving their meals, Not us we just kept seeing everyone get their food Never again . They need to organize, once someone orders they need to focus on that order & so one I'm so upset & hungry I hope this makes sense read more

Service is amazing! Food is delicious! House Saki is on point. Nice and clean and the ambiance is perfect for having a conversation with your group without having to yell. The last time we were here was in 2022, right before we moved to Chesapeake, VA. Even with new owners the food is just as delicious as before. Sushi is not the same in VA, so this was a must stop while we were on our road trip. By far the best sushi and ramen in southern Cali. read more

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Friend ordered okama roll (inside: tuna, salmon, yellowtail, avocado; masago on top) and I ordered black tonkotsu garlic ramen but substituted chashu for chicken. Friendly service although it took time for the ramen to come out. The broth was on the subtle side in terms of taste. It was good but could have tasted more flavorful. Friend said the roll was alright - similar to rainbow roll without the crab. Ambiance was casual and family friendly. read more

Okama - Black garlic tonkotsu ramen with chicken, okama roll, edamame - Sushi Bars Near Me - Chula Vista, California

Mark was fantastic 10/10 we got ramen and it was so good. We are coming back for sure and we are getting the mochi dessert. read more

Okama - Spicy Tonkotsu - Sushi Bars Near Me - Chula Vista, California

Great food and great service. We ordered delivery and they called to let us know they were out of lobster, but offered to substitute filet mignon at no extra charge -- can't say no to that! We've been eating here since moving to town and it's been by far the best. Even though it's the only ramen spot in Otay Ranch, it definitely delivers every time. read more

Bryan was our waiter. He was Very attentive. The food was great We had the filet mignon ramen and it was delicious. We are not from this area but will definitely come back again. read more

One of my favorite places to eat.. customer service is top notch! Food is delicious! Thank you! read more

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Our first time here and we were not disappointed. Great sushi and Ramen. Super service and the little place was packed. There are about 15 tables. read more

I can't tell you when this place opened. All I know is that I'm Glad it did! I've been to Japan a couple times and this place is really reminiscent of those camouflaged hole in the wall Ramen spots in Japan, except this place is a pretty well advertised spot with a small location feeling. There are 12 tables in total, but they are usually now always busy. I've never waited longer than 10 minutes for a table for 4. The service is pretty quick and accurate. The food is awesome! They have sushi, hibachi and Ramen. The flavor is great. I can't say it's the best I've ever had, but I can say it's pretty damn good for Eastlake/Chula Vista. The music selection is a big plus for me. I've heard Wu-Tang, Tupac, and various other 90's hip hop. They also have TV's setup and they have games or anything you might ask for. The staff is usually the same 3-4 people, but those people keep this place running smoothly and efficiently! We love coming here and I think you will too. read more

Great experience, location , service and meal! Went here on a cloudy,cool day and the ramen didn't disappoint, the chicken fried rice was delicious!. We had the spicy tonkotsu and karaage tonkotsu and were super tasty and flavorful. Highly recommend read more

Okama - Karaage tonkotsu - Sushi Bars Near Me - Chula Vista, California

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Food was super delicious! Didnt need to wait too long. Our server Mark was very nice and had excellent customer service.

The food was amazing! Definitely worth it If you want good ramen. The server was fast and nice his name is Mark give this man a raise!!! A pretty nice, cozy ambiance! read more

Tried this spot during my lunch and can not complain, good customer service and good Ramen! Food came out quick. I would definitely come back again, Mark was a good attentive server. read more

5 stars for overall ramen experience in Chula Vista. I love how this place has sushi, hibachi AND ramen options. There's a dish for everyone! I ordered the spicy miso with no bean sprouts and replaced the pork with shrimp tempura. I'm personally not a big fan of pork. I love how the spicy miso has a nice kick too it and it's not too spicy! My husband got the spicy chicken ramen. He pretty much inhaled it lol. The broth is flavorful and the toppings added texture. We share the Las Vegas roll too. It was super tasty and spicy. Our daughter enjoyed the chicken kids hibachi plate! It came with sauce and soup. We were most impressed with the service here. We were seated immediately on a cold Saturday evening. The restaurant was quite packed because of the cold weather. Once our order was taken, our food came out in less than 10 minutes! We were pleasantly surprised and loved this since we have a toddler. The employees were very attentive throughout our dinner; making sure we always had drinks and everything was going smoothly. We're excited to come back and support this restaurant! I'm looking forward to trying the steak ramen next time. read more

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My 10 year old daughter and I heard this place is slated to be closed. We are heartbroken. She wants everyone to know how great the food and staff is. We have been coming since she was a toddler and they always took great care of us and served us very respectable ramen and sushi. Please, give the people more info! The restaurant seems plenty busy! Why close? read more