Dave and his crew at Hyack Excel Tire saved the day!…read more We drove up from California in our brand new car to spend the holidays with out family here in Vancouver. Two days ago, the tire pressure in our right rear wheel was low. After filling and checking again overnight, we did indeed have a slow leak. We went to one of the larger tire shop chain stores, and they found a screw that had lodged near the inside edge of the tire. They said that it was in an unpatchable section of the tire, and we had to replace the tire. After taxes, it would have been $550! The major cost was in the tire, so we figured we would get the tire done closer to my in-law's place in New West so that we could just drop off the car for the day, then pick it up after it was done. We found Hyack on Yelp, and quoted a slightly lower price for the job. I brought the car in so that they could inspect it in-person. Dave took a look at the screw in the tire, and he said, "I think I can patch this." He said that he's seen this type of screw before (must be common occurrence with all the construction in New West or something) and that these were typically short, so the puncture was probably small. Dave said that he would have his guys take the tire off and look to see if they can patch it. If they couldn't, we would go with Plan B and order the new tire. We left the car for a couple hours and then Dave called and said he was able to patch it. As he suspected, it was a short screw, and the puncture on the inside was actually in the flat part of the tire where he could secure a patch. All together, $45 for the patch! Definitely saved us from replacing a brand new tire with another brand new tire! How is that for honesty? I would absolutely recommend Hyack for their reasonable prices, honesty and quick turnaround. And for the person who thinks that he can get a patch for $10, good luck. Maybe if you bought your tires from that shop, they would do it for a discount, but $10 hardly covers the labor. $45 was very reasonable. The large tire chain was going to charge us $56 and the dealership $150. Thanks Hyack! You saved our trip!

Once again Hyack saved the day for me. Yesterday my car started making a strange loud thumping…read morenoise when driven over 20KPH with the front end shaking wildly. I called Hyack this morning they are really busy "but bring it in anyway". I took it in slowly at 11am. At 4 pm I got the call that an engine mounting bolt had snapped (special part) old bolt needs drilling out hole re-tapped and all reassembled. They will have the new part in tomorrow and I can pick the car up around noon. 6 out of 5 stars.

Roberto took time to fix my daughters car with no appointment. Had it towed to his shop. Honest ,…read morefair price and genuinely concerned. Highly recommend.

Excellent prompt service. Honest diagnoses. Great prices. Repeat customers are rewarded.read more

It's update time! Found myself unemployed and decided that was the perfect time to get the car…read moretuned up for summer road trips. I'm only half joking - I had a job by the time I made the appointment, but hadn't started just yet... but I digress. Here's the deal. There are three reviews below that "aren't recommended" but I believe each and every word. The guys at Dependable are just that. Dependable. They are honest, forth coming, and they work fast. After they told me I didn't need pads, I thought it would be a good idea to get them looked at again after the last 8k kms. Turns out needed the front done, but not the back. All in with an oil change was far less than I expected, but done in a very timely manner.

Will not take my car anywhere else; 20 yr customer. As a…read moreresult, I have enjoyed,honest and, DEPENDABLE! customer service.

Terry has saved me money twice by pointing out repairs that were not needed. His prices are fair,…read moreand service is completed in reasonable time frames

I made an appointment with the Chinese man to have my rear brake light repaired (new bulb) and to…read morehave my tire pressure checked. When I went to the appointment, only an older Indian? man was there. He is so rude and arrogant, replaced the battery in the brake light, complaining all the while, and refused to check my tires. Said the other person should not have made an appointment to have this done, and he was too busy. After awhile he said he would do my tires and then started yelling at me. I didn't want him touching my tires, so I thanked him and left. This is the second time I have had a problem with this man. A few months ago I made an appointment to have my car serviced, and he never wrote it in the book. The Chinese man who was there at my appoinment time, was very nice, and did service my car, even though it was not written in the book. Very embarassing. I was a good customer, and always paid my bill and I was happy with the Chinese man's work. After my experience today, I will never go back there. I might add that I am a senior (78) and if this is how he treats seniors, how do he treat others?

I would never trust any other mechanic. Stuart is so helpful, personable, honest and fair priced!…read more He has helped me inspect so many vehicles to find one that was in good condition before I bought it. He never charges more than you need and is very timely and has good quality work.

I don't usually write reviews for auto repair but I felt I should give two thumbs up to Stew fire…read morelooking after my kids car problems. The right solution at the right price.

If you want excellent repair work done at reasonable prices this is your place. We have taken our…read morePorsche and Audi there over the last few years and save thousands of dollars. We were told by Audi we needed new brakes when Amayak checked we had 50% left. Honest, competent professionals at reasonable rates WINNING FORMULA!! They just did a great job repairing our convertible top.

All the reviews here are fake as fuck. Probably done by friends/family members. This place is a…read morecheat. Group of liars. Group of thieves. "We'll give you best price" they claim. They claim your cars a piece of shit and needs everything changed even things ive already told them were changed. Went in for a oil change and came back to a 450+$ bill. I asked them to show me the parts they removed they claimed they couldnt find it when they just replaced it... i didnt authorize any extra work they just thought they can rip me off. Long story short i didnt want to pay for things that were obviously a lie. So i had the police involved to get my keys and car back as they threatened to keep my car if i didnt pay. End story i didnt pay a dime got my car and will NEVER return to this group of wankers. Never go to a garage that has a shed for a office.

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

excellent service, fit us in for emergency work and got us back on the road. Would recommend to…read moreanyone for fire or vehicle work.