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Ok Tire Stores

3.3 (3 reviews)
Closed • Closed

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3 years ago

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Reach Tire &  Auto - Full Mechanical Services

Reach Tire & Auto

(4 reviews)

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

Canada Custom Autoworks

Canada Custom Autoworks

(2 reviews)

Our winter tyres were getting old and we had a close call one evening so we decided to go get brand…read morenew tyres and we COULD NOT HAVE HAD A BETTER EXPERIENCE! Dayton was absolutely amazing and we would love to recommend these guys for anyone in the area needing new tyres etc! Absolutely 5 star service!!

Bought a 2000 dollar 2.5 evo lift kit for my 2018 jl wrangler 2 door. Was looking for installer on…read morejeep web page when they approached me and gave me a price of just shy off 600 for install. Waited 8 hours and when finaly done he never installed chip from kit to let my jeep know I have larger tires. Then installer was so upset he told me my lift was shit and I got nothing but attitude. Left upset , drove back to penticton with a terible death wobble and pulling to one side when I braked, I have never experienced this wobble or pulling before, I mean the jeep is only 2 years old. Took to my mechanic the next day and they never tightened all the front end bolts or secured brake lines.sway bar was loose. No alignment was done because they said they are a tire shop and do lift installs and they don't have an alignment machine,(wow it took a bit to prosses that statement) Back axle had to be moved over and after all this I had to pay for an alignment.. I asked for them to pay for these added costs and got a nasty email telling me no. He said he never put electronic part in because I had 32 inch tires on, I reminded him I was getting a lift so I can install 35 inch tires , but rude again. The installers never used plastic for my seats when they drove it and I found a cigarette but on my spare tire.. cost me almost the cost of the install to get a mechanic to fix there horrible job.. I could easily sue them and would winn hands down with paperwork from mechanic who fixed my jeep and there nasty email to me saying they are not paying to fix anything. But not going to bother with a long battle over a few hundred dollars so if I could help someone from using this company its worth it. never use these guys keep shopping.

Ok Tire Stores - tires - Updated May 2026

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