I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

100% top quality work and customer service. They genuinely care about customers and the customer…read moreexperience. No pressure upsell. If your car needs something, then they'll let you know, no hidden costs or safety-shaming like a lot of garages. You know when some service advisors they try telling you your cabin air filter is dirty and you're poisoning your family or that your windshield wipers are going to get you killed. They took care of my Purdue student and his first experience of getting a car serviced on his own, and took the confusion out of the experience, gave him a nice discount even. Highest recommendations.

This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.

Absolutely the best mechanic in town! I have a 1994 Mazda Miata and i had a wiring issue that they…read morediagnosed and fixed for a great price. Would recommend them to anyone who asked for a mechanic.

As a woman, I am very weary about going to an auto repair place because i have been scammed quite a…read morefew times. I can say with 100% confidence that you can trust this place! They are honest about your car and they have very reasonable prices. On top of that, the employees are so kind and they will get you in as soon as possible. Definitely recommend!!!!!

DO NOT RECOMMEND. My grandson was calling about his battery and the owner left him a disrespectful…read morevoicemail. As a grandma it saddens me to see how hateful someone like Tom could be. I can't include what the voicemail stated because of how many slurs he said but just know it wasn't pretty.

I don't even know where to start. Tom was just the rudest guy i've ever had to encounter with. He…read morewas disrespectful on the phone. Left a horrible voicemail that I don't wish anyone else had to receive. Please go elsewhere for a mechanic, you'll thank me later.

I had an alignment scheduled on 8/21/25. I came in and was told that an alignment will take up to 4…read morehours and that I needed to leave while waiting. I told them I would be staying on the property and waiting in the lobby for my vehicle. They agreed and took my keys and vehicle into their shop. They came back to me 15 minutes later and showed me that my wheel bearing was broken. I paid them $520.99 to fix the wheel bearing, do the alignment, and for "labor". They then took 3 hours to come back to me and tell me that they bent my tie rods doing the alignment. I had a heated conversation with them and told them to give me my vehicle back driveable. When returned my alignment was worse than it was before I brought it to the shop, there was no cotter pin in my front right axle nut and my tie rods were bent. I ordered new tie rods and installed them myself today and found that the "technician" that doesn't know anything more than what a computer tells him to do, welded together my front right tie rod so the shop wouldn't have to cover/repair it. It's just so frustrating that these people are okay with doing things like this to other people's vehicles. Considering I had no cotter pin in my axle nut, my alignment was hard turned left, and my tie rod was welded together after being broken. I very well could have had something detrimental happen to me and or others on the roadway. Terrible customer service and terrible service in general. Never ever come to this establishment.

My girlfriend brought her car here for an alignment. They brought it in to the shop and came back…read moreafter a few minutes to try to get her to pay for a $400 job saying that they 'can't do the alignment without doing the job' and charged her $30 saying that she needs to pay for an alignment check but they can't do the alignment because other parts need to be replaced. They took $30 from her that she did not previously agree to. She was not told she would be charged $30 if they couldn't do the job. The employee Dan was rude on the phone and straight up hung up on me. This is the epitome of shops taking advantage of women who are alone getting work done on their cars. I guarantee if it had been me in this situation, they would not have gotten a cent out of me. Extremely unprofessional shop, we will not return.

I come here for location and convenience, and because I can't lie on my back to change my own oil…read moreanymore. But, I'm done with this place! It's a hassle every time I come here. They're always understaffed and slow. And they always find something to screw up or lie to me about. Yes, I've caught their auto service people in bold-faced lies just to get out of doing a job, or to sell me on something I didn't need. But this morning they tell me that there's an issue with their supplier for Fram oil filters. Sooo, they send ME to the nearest auto parts store to buy my own filter so they can change it. The guy at the parts store tells me this has been going on for some time, and he's told them he can sell them more than one filter at a time, and they actually have an account there they could put it on. But they continue to send their customers there without offering to get it themselves. So, I show the guy at Walmart my receipt, and ask to be sure that they're going to take that off my bill. He says, "Well, we'll try". So my response is that, up to this point, I've enjoyed the humor of having to run errands for the world's largest corporation. But "We'll try" isn't funny anymore! Nor is sitting an hour longer than the 45 minutes they told me when I got here right after they opened. Walmart auto service is a joke! They dont pay enough to get good people, so they dont have good people. And I dont mean to be do hard on the staff. The problem goes much higher than that! Who knew? Who knew?

Dropped in here to fill air in my tires which is when they spotted a bulge in the tire. Ended up…read morehaving to replace it but they were very quick to get it done. Prompt service

Was there yesterday at your Jiffy Lube in Lafayette…read more TheUndercarriage Splash Shield! Was dragging shortly after. Thought i hit something until i saw what it was after i got home!.It wasHanging down from my SUV when my wife and I.got home Pause. Plus they didn't even do the turn signal check or light checks. none of the basic light checks period

Service was so good and they even tried to save us money! I'm not sure what the name of the guy was…read morethat helped us, but he got right to it and fixed the issue. Would definitely go back.

This was about a month ago, and I just remembered this horrible experience. I scheduled a simple…read moreoil change for 11:30 in the morning. I got there 10 minutes early and dropped my keys off and informed the guy at the front desk. After that, I walked somewhere to grab lunch, and I got back an hour later to my car in the same spot. I ask the guy at the front desk what had happened, explaining that I had made an appointment. And he said his guys were at lunch or something. I asked when he would think the service would be complete, and he states around 2:30, 3 hours after I had scheduled my appointment. I work in customer service, I understand that certain things are out of your hands, however this is unacceptable. I never spoke to any of the guys in a mean tone or even gave a nasty look. So fast forward to 2:30, I've gotten to walk around the entire area. I walk back in, and my car has not been moved. It is in the same spot it was THREE HOURS AGO. Now I ask the guy when he thinks my car would be available, and he says he doesn't know. My entire day has been wasted by this point and I am pretty frustrated, but I have not shown one ounce of anger towards these slow working men. I end up taking an hour and a half walk to the mall and come back, to see that they FINALLY moved my car, however they haven't started working on it. This time I sit in the little lounge that they have with little amenities and just sit and watch them work, still without giving a single nasty look. It is around 5 that my car is finished and I can leave. So 6 and a half hours after they were supposed to start. If time is money, they owe me. And I am not stating that I was being nice to them to pat myself on the back, I am giving them no excuse for this horrible service. I never want to go back there but fear that I must, in order to maintain the warranty on my car. Zero stars if I could. You guys owe me for an entire day.

I have been coming to Quick Lane RELIGIOUSLY for all of my car work since I purchased my car in…read moreMarch of 2018. I had never had an issue so I had never had to deal with their management. However, on 3/3/23 I took my car in there to have a headlight replaced, an oil change, and a new tire put on. They quoted me $180-ish for my tire and $13 for the headlight. The oil change was normal price. When I went to pickup my car, it was almost $600. I spoke with, Chris-the manager, and he and I worked it down to about $285 for all of it. There were a lot of charges he couldn't explain & he eventually took them off and lowered the other prices to what I was quoted. I took off to Nashville that evening. The next day, I spent 5 hours at a Ford dealership in Nashville because the undercover on my car was halfway detached. I had to wait for them to get me in & missed out on hours of my weekend away. I called Chris & he stated that I'd get reimbursed if I brought in what they charged me. They felt so bad in Nashville that they didn't charge me at all. Since that, I've had to put air in my other tires multiple times even though they told me I only had 1 bad tire, so I only got one replaced. I've had nothing but a headache of issues since the last time they worked on my car. I called Chris to attempt to rectify this situation, but he just made excuse after excuse. No offering of refunding anything considering I've spent countless hours getting work redone on my car and airing up my "perfect" tires. At this point, I feel like everything I paid should be refunded, but I'll just bite it because I will never return there again. A 6+ year customer gone over a terrible mishandling of a situation that was caused by them.